Fishneo is inspired by traditional Japanese art and modern streetwear, our designs incorporate symbolic Japanese characters and patterns to create unique, culturally rich garments.
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Is Fishneo legit?
Fishneo (fishneo.com) has a 3.6 out of 5 rating on OK.one, based on 209 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 30% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
What reviewers say
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Most reviewers were somewhat happy with their experience overall. People often mention that the clothing features great artistic prints and vivid colors that attract many compliments from friends. Many buyers find these everyday pieces very comfortable to wear around the house or out for various social activities.
However, some customers also noted issues with unexpected sizing discrepancies and lower quality synthetic fabrics. Several people experienced long shipping delays and encountered frustrating obstacles when trying to obtain a refund. Some purchasers also pointed out that products ship from overseas locations, which can sometimes surprise unsuspecting buyers.
Auto-generated from all reviews of this business. For reference only.
On the plus side, FishNEO's designs are cool, and their customer service is quite responsive.
On the minus side, their shipping is exceptionally slow - it took them two weeks to actually ship my order, and over another week to reach me.
Per their website, they will not guarantee that any details of their products are actually accurate. I ordered a tank top that was listed as being "100% cotton"; but it was polyester. Two other shirts I ordered were probably a poly-cotton blend - they do not have tags describing the composition of the garment.
When I complained, they said I could return the garments for a refund - at my own cost, and my own risk - or get 20% off my next order. Why would I place another order when I can't even be sure of what I'm ordering?
Unless you are OK with "fast fashion" quality garments, I would recommend against ever ordering from Fishneo.
Reply from Fishneo2025-09-17
Dear Neal Butler
Please accept our sincere apology for the inconvenience caused by the material issue you raised. We would like to provide further clarification to address your concern:
For this pattern, only the black variant is crafted from a washed material. Due to technical constraints, other colorways can only be produced with an Imitation cotton—this is a limitation of our current manufacturing process that we are actively looking to optimize.
If the material of your order still fails to meet your expectations, please feel free to reach out to our customer service team at your earliest convenience. We have already informed the team of your feedback, and they are prepared to assist you with follow-up solutions (such as returns, exchanges, or others) to resolve this matter promptly.
Once more, we sincerely apologize for the frustration and inconvenience this has brought you. Rest assured, we are committed to doing our utmost to ensure a satisfactory resolution for you.
Thank you for your understanding and patience.
All of the tank tops I have purchased are great quality the prints are nice and creative and not cheap looking. Fabric is nice also. Today I ahave bout my 5th tank top that's how much I like them.
Reply from Fishneo2025-09-11
Dear Raleigh Taufer:
We are very happy to hear that you like our products and become our repeat customer. We are committed to providing customers with a good shopping experience and will continue to work hard.
As an old customer of our website, we are happy to offer you a special discount on your next order. Please contact us in advance before placing your next order.
Thank you again for your love for our products.
Like the product. love Yayoi Musama. Didn't like how you snuck an automatic opt-out tip to the bill.
Reply from Fishneo2025-09-11
Dear：
First of all, we are very happy to hear that you like our products. Customer satisfaction is our lifelong goal.
Secondly, we have started to investigate the problem you mentioned and hope that it will be improved when you buy next time.
We are deeply sorry for the inconvenience caused to you, and we would like to offer you a special discount when you place an order next time. We hope you will be satisfied with our approach.
It’s legit and I LOVE my new shirts.
I am writing this add for others who thought maybe they were too good to be true. I am a real person, I live in the US, and honestly I have nothing to gain from posting this.
Okay.... so I ordered some shirts from Fishneo after seeing an Instagram ad and then immediately panicked that I’d been scammed. It was a late night impulse purchase of 5 shirts, and you know how it goes, sometimes those are a BAD idea. 😅 There wasn’t much info out there, and the site felt a little mysterious.I promised myself that if I ever got the shirts I would write a review to pay it forward lol.
But! It’s a real company, and my order did arrive. It took a while (like, several customs stops kind of while), but they sent tracking info and I was able to follow it the whole time. So honestly, not a big deal. This is not two day shipping from a warehouse in southern California people. (I am talking to you one-star-giver-because-of-slow-shipping. Come on!)
Now the important part: the shirts are amazing. I got THREE Yayoi Kusama ones, plus a Bauhaus print and a sardine one—and I’m seriously so pleased. The acid-washed cotton feels thick yet broken-in and super nice. I’m 5’7” and around 150 lbs and got a size Small in the tees, and the fit is perfect. Relaxed, but not boxy or sloppy. I got a green, grey and blue tshirt and then a pink and gray tank. The tanks are a little more difficult because the armhole is kinda big but DUH it is the same exact measurements that are on the site. And I still really love them.
The prints look digital but are great quality—pretty bright without being that annoying bright of drop shippers, clean, and quite crisp. Can’t speak for their other stuff, but the shirts? Total win. I’m already thinking about ordering more.
Thanks Fishneo—your weird Instagram ad totally worked on me 😂
Reply from Fishneo2025-09-09
Dear,
Thank you for your love, it is a great fortune for us to hear that customers like and are satisfied with our products. However, we will pay attention to the issue of slow logistics that you mentioned and make improvements. We hope that customers who like our products will receive the products earlier and feel happy, without worrying about being cheated.
We would like to express our gratitude again for your sincere love for our products. Please contact our customer service team at [email protected]. We will be happy to give you a special discount so that you can enjoy more benefits when you place an order again.
Update: I finally received a response coinciding with the publication of this review but though I had asked for the address to send the items back to, the company asked me instead, whether the measurements of the items match the measurements listed on their website. It sounds passive aggressive, like they are trying to avoid giving me a refund. I don't understand why I cannot just get the mailing address which I'm going to have to put the bill for anyway so that I can get my refund.
Original review:
The sizing is very large and one of the items Quality is quite poor. I emailed last week asking for instructions for a refund and have not received a reply.
Reply from Fishneo2025-09-09
Dear Parul Shah,
We apologize for the inconvenience. We've checked with our customer service team and they've replied to your email. If you didn't receive it, could you please check your spam folder to see if there were any other emails you missed?
We'll resolve the issue professionally. If you have any further questions, please feel free to contact us.
The shipping was too long! It tool almost 3 1/2 weeks to arrive. I wasn't informed that it would be almost 28 days to arrive! I received it today and it looks wonderful I am anxious to wear it!
Reply from Fishneo2025-09-01
Dear:
We’re so sorry your order took such a long time to arrive—especially since we never gave you a clear heads-up about the timeline. We totally get how frustrating and disappointing that must have been, and we’re already working to fix this.
Still, we’re over the moon to hear the piece looks wonderful and you’re excited to wear it—honestly, that makes that long wait (and our misstep) feel a little lighter!
To make up for this delayed surprise, we’d love to send you a 15% off coupon for your next order—just say the word, and we’ll share it with you right away.
Thank you so much for being patient with us, and we really hope you love wearing your new piece as much as we loved crafting it!
I love all of the merchandise and designs and the purchase process was so simple
and user friendly! I can’t wait to get my new shirt! :)
Reply from Fishneo2025-09-01
Dear Valued Customer,
Please allow us to express our delight upon hearing that you love our designs and found the purchasing process seamless and user-friendly.
We are already looking forward to the moment you unbox your package. Imagining you in this new shirt, it will undoubtedly exude a chic, effortless charm—making it a standout piece for your daily outfits.
We feel truly fortunate to have a valued customer like you who appreciates our work and chooses our brand. Should you seek new styles or pieces in the future, please do not hesitate to explore our collection further. Thank you again for your support—we are truly grateful to have you as part of our brand.
First there was a popup ad that said I could win 50%, but it disappeared. I didn’t care, as I did t expect such a big discount. But on top of the page it said I could get 10% off on my first purchase, which this was, with the code GIFT. When I tried to apply the code, it repeatedly said it was invalid. I wasted a lot of time, and paid full price. Bery annoying.
Reply from Fishneo2025-08-06
Dear customer, we are soooo sorry for the bad experience for you,if you have any questions about your order, you can contact our customer service center>>[email protected] for help ,they can help you as soon as possible.
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