Fishneo is inspired by traditional Japanese art and modern streetwear, our designs incorporate symbolic Japanese characters and patterns to create unique, culturally rich garments.
以上内容由商家自行提供，未经平台核实。Fishneo（fishneo.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 209 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 30% 打了 1 星；商家回复了 99% 的差评；评价主要围绕产品、质量、退款。数据最后更新于 2026-10-25。
Most reviewers were somewhat happy with their experience overall. People often mention that the clothing features great artistic prints and vivid colors that attract many compliments from friends. Many buyers find these everyday pieces very comfortable to wear around the house or out for various social activities. However, some customers also noted issues with unexpected sizing discrepancies and lower quality synthetic fabrics. Several people experienced long shipping delays and encountered frustrating obstacles when trying to obtain a refund. Some purchasers also pointed out that products ship from overseas locations, which can sometimes surprise unsuspecting buyers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Fishneo subcontracts delivery to GOFO. Instead of delivering to my door as required, the GOFO delivery driver dumped the package on the floor of the lobby, with no delivery notification so I could look for it. Eventually, it wad probably stolen. GOFO won't admit their mistake Fishneo keeps passing the buck back to GOFO, but I didn't hire GOFO - Fishneo did. Constant run around, poor customer service. I think that between Fishneo and GOFO, they are running a Scam.
I have no issues with the items. The items have awesome designs, they fit well, and are half-decently made. The items are, in short, great. Delivery, however .... leaves a bit to be desired. I had made a smaller order previously and that got to me in pretty good time (like 2 weeks? maybe 3 weeks?). This LARGER order .... took 35 days to get here. Honestly, if you guys can get stuff to me faster, I'm willing to pay extra for shipping. I know stuff takes longer to get here from China but I have a business that orders from a supplier in China and their stuff gets here quickly. Like in a week! Charge me more. I'm ok with it. But get it here. In less than a month! (And this package ALSO got lost but that was my neighbor's fault.)
I really like your designs , materials the only problem is the time of delivery, I hope you can improve a shorter time to deliver your products
Hi Eduardo Belmonte, Thanks for the kind words about our designs and materials – that really means a lot. And you're right about the delivery time: it's too long, and we know it. We make items to order and ship internationally, which adds time, but that's not an excuse – we're actively working on speeding things up, from production to dispatch to carrier choice. It won't change overnight, but it's a priority for us. Thanks for sticking with us and for the honest feedback. If you ever order again and want an update, just email us– we're happy to check on things for you. Warmly, Fishneo Customer Service Team
Dear Tom Dunne, Thanks for taking the time to leave this – really appreciate it. Glad the transaction was easy and quick for you; that's exactly how it should be. If there was anything that stopped it from being a five-star experience, we'd genuinely love to hear it. Just contact us– we're always looking to improve. Thanks again, and hope to see you back soon. Warmly, Fishneo Customer Service Team
The materials and design are top notch ! Great customer service, as well! I stand w and highly recommend Fishneo! Peace robot9000
Hi Peace, Thank you so much for taking the time to leave such a great review – it really means a lot to us. We’re really glad the materials and designs hit the mark, and it’s especially nice to hear that our customer service stood out too. That’s exactly what we’re aiming for. Thanks for the recommendation and the support – it genuinely keeps us going. If you ever need anything, just give us a shout. Warmly, Fishneo Customer Service Team
Great selection. The sizes went large enough for my husband. Easy to order. Love this site
Hi Anna-Marie Cromer, Thanks so much for the kind review – we're really glad the selection had sizes that worked for your husband, and that ordering was easy for you. Just to explain: our pieces are unisex, designed with a relaxed, roomier fit that works for both men and women. That's why the sizing can feel a bit larger – it's intentional, so the same style can suit different body types. If you ever want a closer fit, the size chart on each product page is the best guide, or just message us and we'll help. Hearing that you love the site genuinely made our day. If there's ever anything we can help with, just contact us – we're always happy to help. Thanks again, and hope to see you back soon! Warmly, Fishneo Customer Service Team
It took longer than I expected to arrive, but I love the clothes that I got. Some of the fabrics weren't what I expected but looking back, I think that was me not reading carefully. I still like the clothes very much!
Hi April Wright-Warren, Thanks for taking the time to leave this – and for being so honest. Sorry the delivery took longer than you expected, we know that's frustrating. Glad you love the clothes though, and honestly, your note about the fabrics made us smile – it happens to all of us. We try to keep the product pages clear, but if you ever want to double-check a material before ordering, just message us and we'll confirm it for you. Really happy you're still enjoying the pieces. If anything ever comes up, you know where to find us. Thanks again, Fishneo Customer Service Team
Bought a couple of shirts from fishneo online on 26/09 still haven't received items 15/10 the tracking number they supplied has an error and doesn't tell me anything, I'm beginning to think I'm not going to receive the items at all and they will rip me off. Terrible service and I will never buy anything from these useless idiots again.
Dear Mick W, Thank you for your feedback. I’m truly sorry for the experience you’ve had – waiting since 26/09, then finding the tracking number doesn’t work, is incredibly frustrating. I completely understand why you’re upset. We’re not here to rip you off, and we want to fix this. Could you please reply with your order number (or the email used to order) and, if possible, a screenshot of the tracking error? Once we have that, we’ll contact the carrier immediately to find out what’s happening with your package. If the parcel is lost or stuck beyond recovery, we’ll arrange a refund or a reshipment – whichever you prefer. We know we’ve let you down, and we’re sorry. Please send us your order details so we can take action right away. Sincerely, Fishneo Customer Service Team
Dear Stella Wadsworth, Thanks so much for the lovely feedback – we're really glad you're happy with your items. It means a lot to us. If you ever need anything, just give us a shout – we're always here to help. Enjoy your new pieces! Warmly, Fishneo Customer Service Team
They didn’t sealed the package right, so you could basically take shirts out of the bag. Anyway the fit of the two delivered shirts weren’t right and I requested the instructions to send it back… They didn’t accept that because the shipping fee is to expensive for them. In the meantime I waited for an answer about the missing shirt. I am quite suspicious that they never added it, because the package bag was so tight/small you couldn’t placed a third shirt in. In the end I ended up with 2 out of 3 items. And a 20% refund on the missing shirt, which is also not the deal I made with them. They ensured me 20% on the whole order instead of resending the package back to them. Plus I never got the money for the missing one back. And nevertheless I mostly mailed with Bots, which made the communication really difficult.
Dear Nicinicarius Nicus, Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you’ve encountered – the missing item, the sizing problems, the packaging concerns, and the difficulty in communication. We understand how frustrating this must be, and we want to make sure your concerns are properly addressed. To help us look into this thoroughly, could you please reply with your order number? Once we have it, we will verify the missing package with our fulfilment team and investigate what happened with your order. As for the sizing issue, we’d be happy to discuss possible solutions with you after we’ve reviewed the details. We appreciate your patience and want to resolve this fairly. Please send us your order number so we can get started. Sincerely, Fishneo Customer Service Team
I love the bright colors and nice fabric used in my order. Wearing my outfit made me feel fancy and beautiful and was versatile. I was able to go out to eat at a nice restaurant and go to a theme park in the same outfit and I'm just really impressed by it.
Hi Sara Buck, Thank you so much for sharing such a lovely review. We're absolutely thrilled to hear that you love the colours and fabric, and that your outfit made you feel fancy and beautiful – versatile enough for both a nice restaurant and a theme park? That's amazing! It's exactly what we hope for when we design our pieces. We'd love to see you wearing it! If you ever share a photo, just tag us or send it via DM – we might have a little surprise waiting for you as a thank-you. 😊 Thanks again for choosing us – we hope to see you back soon! Warmly, Fishneo Customer Service Team
Items arrived promptly, were as described, well made.
Hi Susan Prince, Thanks so much for taking the time to leave this – we really appreciate it. It's great to hear the items arrived promptly, matched what you expected, and that you're happy with the quality. That's exactly what we aim for. If you ever want to add something new to your collection, just email us before you order and we'll send you a special discount as a thank-you for your support. Thanks again for choosing us. Hope to see you back soon! Warmly, Fishneo Customer Service Team
Beautiful clothes that caught my eye. Excellent fit. Sizing guide was right on and looks fantastic. Delivery was faster than expected as well all for good price.
Hi Josh dV, Reading your review honestly made us smile – you summed up exactly what we hope every customer experiences: clothes that catch your eye, a fit that feels right, and delivery that surprises you (in a good way). We're really happy the sizing guide worked out and that you feel you got great value. Thanks for giving us a try. If you ever decide to come back for more, just send us a quick message before you order – we'd love to make your next visit a little extra special. Enjoy your new pieces! Warmly, Fishneo Customer Service Team
This is a SCAM. Do not buy. I made an order back in June. In October I still hadn’t received anything. I’ve been in contact with them since July and they refuse to give me a refund. I keep getting offered % off my next purchase which is pointless and I’ll never buying from them again and still they refuse to refund me. I have given them enough chances to make it right. I shall be reporting this In all channels I can until it’s resolved. Complete scam. DO NOT BUY. REPLY/Additional note: the reply below is misleading - as if they innocently did not know of the issue and are “oh so willing” to resolve. Not true. I have now exchanged dozens of emails with “lina719”, Lina1003”, “Doreen0105” etc etc where they repeatedly say “so sorry. We value you. Accept xx% discount on your next order”. I do NOT want a discount. I want my money back. They said they shipped - I had no choice or control over the courier that was chosen by this company, there is no tracking number, no proof, nothing. I receive hundreds of deliveries from all over the world every year as we are a big family and never had issues (or any that couldn’t be resolved). So in the most optimistic and generous instance, this would come down to their choice of “cheap” courier. In the worse case, it’s plain fraud. I paid 100% of the cost (and unfortunately it was a large order or would have moved on with my life!) so have no intention to be happy with a 10% refund. The whole thing is frustrating and ridiculous. So whilst I have to fight this out, to any new customers, avoid the pain and do NOT buy. I shall update this review accordingly with any conclusions.
Dear CnBS, Thank you for your feedback. I’m very sorry to hear about your experience – waiting since June with no delivery, and then struggling to get a response, is not acceptable. I completely understand your frustration. We are not a scam, but we clearly let you down, and I’m sorry for that. To look into this properly and find a resolution, could you please reply with your order number (or the email address used at checkout)? Once we have that, we will investigate immediately and get back to you with a proper solution. We want to make this right. Please send us your order details so we can take it from there. Sincerely, Fishneo Customer Service Team
**I would not recommend Fishneo and would advise people to think carefully before buying from this store.** My experience with Fishneo has been extremely concerning. I am an artist, and I discovered that artwork I created was being used and sold by Fishneo without my permission or authorisation. I have contacted them to demand that my artwork be removed immediately. As an artist, I find it deeply troubling that my work has been used commercially without my consent. **I personally will not be buying from Fishneo, and I would not recommend them to others.**
Dear Harriet, Thank you for bringing this to our attention. We take intellectual property rights very seriously and are concerned to hear about your experience. We would like to investigate this matter thoroughly. Could you please send us a private message with: 1. The design/image you believe was used without permission 2. Your original artwork or proof of ownership 3. Any relevant product links or order details Once we have this information, we will review it immediately and take appropriate action. We appreciate you reaching out and want to resolve this properly. Please DM us so we can look into it. Sincerely, Fishneo Customer Service Team
The website was easy to navigate. The t shirt is well made. It washes well. I am very pleased.
Dear Paula, Thanks so much for taking the time to share your feedback – we’re really glad the website was easy to navigate, and that the t-shirt is well made and washes well. That’s exactly what we aim for. If you ever want to add another piece to your collection, just email us before you order and we’ll send you a special discount as a thank‑you for your support. Thanks again – hope to see you back soon! Warmly, Fishneo Customer Service Team
What went wrong? This if the first time I am ordering. Your merchandise is interesting. However, Usually when I order from a new company I get at least 10% off. Not with you all because of your order limit. Now i'm dreading to see what kind of quality of the item I ordered. I feel as if I've been ripped off from the start. As of now, I' not recommending you to any one else I know. Sad. Thank you for getting back to me. I will edit this review once you adjust order FNO34991 to reflect an adjusted 10% discount as promised.
Hi, Sharon Wysocki, Thank you for your feedback. I’m sorry your first experience with us left you feeling ripped off – that’s not how we want any customer to feel, especially a first-time buyer. You’re right – we do offer a 10% first-order discount for new customers. It should have been available to you, and I apologise that it wasn’t applied. There may have been a minimum order requirement or a technical issue, but either way, we should have made it clearer and ensured it worked for you. We’d like to fix this. Please email [email protected] with your order number, and we’ll apply the 10% discount to your current order (or send you a code for your next one if you prefer). We’ll also look into why it didn’t show up so it doesn’t happen again. We stand behind the quality of our products. If anything isn’t right when your order arrives, we’ll make it right – just reach out. Thank you for giving us a try. We know we have to earn your trust, and we’d like the chance to do that. Warm regards, Fishneo Customer Service Team
Quality materials and stitching. Great designs. I was expecting the sizing to be smaller, so purchased xl, but they are true to size. Good layering outfits. I wear 50+ sunshirts under and it works. Delivery was about 3 weeks but communication was excellent. Highly recommend
Hi Megan Richardson, Thank you so much for taking the time to leave such a detailed and positive review. We're really glad to hear that the quality, stitching, and designs met your expectations – and that the sizing worked out well, even if it was true to size rather than smaller. It's great to know they work well for layering with your sunshirts, too. We appreciate your patience with the 3‑week delivery and are happy that our communication kept you informed along the way. That's exactly what we aim for. If you ever want to add more to your collection, just email us before you order and we'll send you a special discount as a thank‑you for your support. Thanks again for recommending us – it means a lot. We hope to see you back soon! Warm regards, Fishneo Customer Service Team
I ordered 4 sweatshirts- 2 for myself and 2 for my husband and I'm just about to place another order. I'm so so happy with the quality, the sizes were perfect, they're soft and the designs and colors are so unique and fun!!! I just love them. Delivery was very reasonable. I'm 73 years old and I can tell you, anyone at any age can enjoy this lovely quality sweatshirts!! Debra
Hi Debra Gold, Thank you for taking the time to leave such a wonderful review. Reading your words honestly brought a big smile to our faces – especially knowing that you and your husband are both enjoying the sweatshirts, and that you're already planning another order! We're so glad the quality, sizing, softness, and designs all hit the mark for you. And hearing that you're 73 and rocking our gear with such joy means the world to us – you're absolutely right that great style and comfort have no age limit. If you do place another order, please send us a quick message first – we'd love to offer you a special discount as a thank‑you for being such a lovely customer. No pressure, just our way of saying we appreciate you. Thank you again for your support and for sharing your experience. We can't wait to see what you pick next! Warmest regards, Fishneo Customer Service Team
The jerseys were FANTASTIC! Cool and Smooth over the skin. Really Wonderful ALL of them.
Hi Timothy, Thank you so much for your kind review on Trustpilot – it really made our day. We're absolutely thrilled to hear that the jerseys felt fantastic, cool, and smooth on your skin. Knowing that you loved all of them means the world to us, and it's exactly why we do what we do. If you ever want to add more to your collection, just contact us before you order and we'll send you a special discount as a thank‑you for your support. Enjoy your jerseys, and we hope to see you back soon! Warmly, Fishneo Customer Service Team
共 209 条符合条件的评价
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