Fletes USA (fletesusa.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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RJN · 3 reviews · Experienced 2026-07-15 ·
★★★★★
I can admit that I was probably one of…
I can admit that I was probably one of their most difficult customers, but nonetheless, they were respectful, very helpful and I appreciate everything that they did, they stayed very professional and the communication was excellent.\n I would definitely recommend this company to anybody that needs transport services. keep up the good work, guys.
Reply from Fletes USA2026-07-31
Thank you so much for your kind words! It was truly a pleasure working with you. We appreciate your trust and your recommendation. Providing professional service and clear communication is always our goal. We look forward to assisting you again whenever you need transportation services. Thank you for choosing Fletes USA!
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Paula valencia Valencia · 1 review · Experienced 2026-06-04 ·
★★★★★
Excellent service
Excellent service, they resolved it immediately, highly recommended
Reply from Fletes USA2026-06-22
Thank you so much for your kind words and recommendation, Paula! We’re glad we could resolve everything quickly and provide you with a positive experience. Thank you for trusting Fletes USA, and we look forward to assisting you again in the future!
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Wes Tyson · 1 review · Experienced 2026-05-26 ·
★★★★★
Nelson was extremely helpful in…
Nelson was extremely helpful in creating options to move my generators, cars and vans. Great communication in Customer Service. I was strongly to recommend their service to anyone.
Reply from Fletes USA2026-06-22
We're delighted to hear that Nelson was able to provide you with the right transportation options and excellent customer service. We truly appreciate your recommendation and your trust in Fletes USA. We look forward to helping you with your future transportation needs!
Outstanding daily communication. Quick ship, safe, and driver seemed very responsible. I will definitely use again!
Reply from Fletes USA2026-05-28
Thank you so much for trusting Fletes USA! We’re glad to hear you had a great experience with our communication and service. We work hard every day to provide safe, fast, and reliable transportation with trustworthy drivers. We look forward to working with you again in the future!
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Lee Scheumann · 1 review · Experienced 2026-04-04 ·
★★★★★
Great service and care in meeting our…
Great service and care in meeting our needs.
Reply from Fletes USA2026-04-13
Thank you for your feedback! We’re happy to know that our service met your needs. We appreciate your trust and look forward to continuing to support you.
Excellent communication. Charlie was great to work with. Definitely would book loads through them again.
Reply from Fletes USA2026-04-13
Thank you for your kind words! We’re glad to hear you had a great experience working with Charlie. We truly appreciate your trust and look forward to booking more loads with you in the future!
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Jack Martin · 1 review · Experienced 2026-03-31 ·
★★★★★
Very good to work with
Josh was great to work with
Reply from Fletes USA2026-04-13
Thank you for your feedback! We’re glad to hear you had a great experience working with Josh. We appreciate your trust and look forward to working with you again!
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Ada Robles · 1 review · Experienced 2026-03-30 ·
★★★★★
Never failed
Never failed, Hector and Peter have been of great help when traveling with my heavy equipment. Always in communication and the rates are unbeatable. Have been using them for years already and I keep going back with out any issues. Thank you Peter for this last fleet today.
Reply from Fletes USA2026-04-13
Thank you so much for your continued trust over the years! We’re proud to know that Hector and Peter have been such a great support for your heavy equipment transportation needs. Keeping clear communication and competitive rates is always our priority. We truly appreciate your loyalty and look forward to continuing working with you. Thank you again for trusting us with your fleet today!
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Matthew Ewald · 1 review · Experienced 2026-03-09 ·
★★★★★
Extremely satisfied
Extremely satisfied. I scheduled a long haul load and they picked up the bid directly before the hostilities in the Middle East broke out and diesel skyrocketed. Despite the challenging situation, they worked extremely hard, with great communication and fully honored their commitment. Highly recommend.
Reply from Fletes USA2026-03-25
Thank you so much for your kind words and for trusting us with your shipment. We truly appreciate your recognition, especially given the challenging circumstances. Our team is committed to delivering reliable service no matter the situation, and it means a lot to know we met your expectations. We look forward to working with you again in the future!
They take care of everithing !!!! Professional people donig their best!!!!
Reply from Fletes USA2026-03-25
Thank you so much for your kind words! We truly appreciate your trust in our team. Taking care of every detail and delivering the best possible service is always our priority. We look forward to working with you again!
Excellent service and very professional. We have worked together for over three years, and they have been an attentive team and always ready to resolve any issues.
Reply from Fletes USA2026-04-09
Thank you so much for your trust and for working with us over the past three years. It truly means a lot to our team. We’re committed to continuing to provide attentive service and reliable support every step of the way. Looking forward to many more successful shipments together!
Rubin was my guy that guided me through the delivery of my machine, he answered any questions about the trucking part of this purchase, and he was spot on.great job easy to talk to and trustworthy, thk u rubin great job .tim
Reply from Fletes USA2026-03-16
¡Muchas gracias por compartir tu experiencia, Tim! Nos alegra saber que el proceso de transporte de tu maquinaria fue sencillo y que nuestro equipo pudo guiarte y responder todas tus preguntas durante el proceso. Brindar una comunicación clara y un servicio confiable siempre es nuestra prioridad. Agradecemos mucho tu confianza en Fletes USA y esperamos poder ayudarte nuevamente en el futuro. 🚛
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Steve Gordon · 1 review · Experienced 2026-03-10 ·
★★★★★
What more do you want?
Well, finds the great price, finds a great driver, gets the paperwork correct, communicates timely and clearly and after hours, and your stuff gets delivered with no f'ups. Really...what else do you want? I highly recommend Charlie at Fletes without reservation.
Reply from Fletes USA2026-03-16
Thank you for the great review! We truly appreciate you highlighting the key things we work hard to deliver—competitive pricing, reliable drivers, accurate paperwork, and clear communication at every step. We’re especially glad to hear that Charlie provided such a smooth experience. Your recommendation means a lot to our team, and we look forward to working with you again in the future!
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Chris Seitz · 1 review · Experienced 2026-03-06 ·
★★★★★
Good communication
Good communication. Good price
Reply from Fletes USA2026-03-16
Thank you for your review! We’re glad to hear you were satisfied with our communication and pricing. We truly appreciate your trust in Fletes USA and look forward to working with you again in the future.
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Pam · 1 review · Experienced 2026-03-06 ·
★★★★★
This brokerage is amazing
This brokerage is amazing. They offer great rates and are very reliable. Joshua is incredibly helpful and always goes above and beyond to assist. I highly recommend them!
Reply from Fletes USA2026-03-16
Thank you so much for your kind words and recommendation! We truly appreciate your trust in Fletes USA. Providing reliable service and competitive rates is always our goal, and we're glad to hear that Joshua was able to go above and beyond to assist you. We look forward to continuing to work with you in the future!
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mario villarreal · 1 review · Experienced 2026-03-09 ·
★★★★★
I’ve had the opportunity to work with Joshua
I’ve had the opportunity to work with Joshua on freight and logistics operations in the U.S., and the experience has been excellent. He is reliable, professional, and always delivers on time. Communication is clear and efficient, and he consistently goes the extra mile to make sure everything runs smoothly.
If you’re looking for someone trustworthy in transportation and logistics, I highly recommend working with Joshua.
Reply from Fletes USA2026-03-16
Thank you for your thoughtful review and for sharing your experience! We’re very happy to hear that working with Joshua has been such a positive experience. Reliability, clear communication, and making sure every load runs smoothly are priorities for our team. We truly appreciate your recommendation and look forward to continuing to support your freight and logistics needs in the future.
Excellent service, secure shipping and deliveries. I have complete confidence in my agent, Joshua Velazquez—a great person !
Reply from Fletes USA2026-03-16
Thank you for your kind words and for trusting Fletes USA! We’re glad to hear you feel confident working with Joshua. Providing secure shipping and reliable service is always our priority. We truly appreciate your support and look forward to continuing to assist you with your transportation needs.
I have been working with USA FLETES for about 3 years, when I talk to Joshua over the phone about loads feels like I know him for a long time very kind friendly treat me really good
Reply from Fletes USA2026-03-16
Thank you for your continued trust over the past three years! We truly value the relationship we’ve built with you. It’s great to hear that working with Joshua has been such a positive experience and that his friendly and professional approach makes communication easy. We appreciate your support and look forward to continuing to work together.
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Miguel Merino · 1 review · Experienced 2026-03-08 ·
★★★★★
Great communication with carriers
Great communication with carriers. Joshua Velasquez made sure I had everything I needed to make my job easier. I will definitely work with them again in the future. Great job Joshua!
Thank you! 🙏🏽
Reply from Fletes USA2026-03-16
Thank you for your kind review! We’re glad to hear that the communication with our team and carriers helped make your job easier. Joshua always strives to provide the best support possible, and we’re happy to know you had a great experience working with him. We truly appreciate your trust and look forward to working with you again in the future. Thank you!
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Lillian · 2 reviews · Experienced 2026-03-07 ·
★★★★★
This is our second time using Fletes…
This is our second time using Fletes USA. We worked with Peter Angel and received a fair and direct quote to move machinery. The scheduling was simple, and the delivery driver arrived on time for pick-up and delivery. We will definitely use Flete USA again.
Reply from Fletes USA2026-03-10
Thank you for trusting Fletes USA once again!
We’re glad to hear that your experience with Peter Angel and our team was smooth from the quote to the delivery. Providing clear communication, fair pricing, and reliable scheduling is always our goal.
We truly appreciate your continued trust and look forward to helping you move your machinery again in the future!
