Flexibility Capital is one of the nation’s most reliable sources for business funding. Unlike most lending companies, Flex provides access to quick and affordable funding options for all types of businesses.We pride ourselves on being the lending partner that helps facilitate growth while always providing exceptional, dedicated service.Every business is different and our goal is place our clients in the the type of funding product that will allow for maximum growth potential.
Written by the business, not verified by us.Flexibility Capital (flexibilitycapital.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being highly professional, deeply responsive, and extremely helpful throughout the entire business funding journey. Consumers consistently highlight the fast and efficient service, noting that knowledgeable agents make every single step simple, clear, and completely stress-free. Though some reviewers were not happy with communication gaps, mentioning specific instances where loan officers became completely unresponsive or where there were concerns regarding application submissions. A few other people also felt that the overall service fell short due to unhelpful support interactions and generally disappointing or frustrating loan experiences.
Auto-generated from all reviews of this business. For reference only.had a great experience with Avi. Excellent customer service—he guided me through the entire process and made everything smooth yet very informative. Truly professional.
Thank you for sharing your experience! We’re glad to hear Avi provided excellent service and made the process smooth and informative. We appreciate your trust in us!
They have been absolutely wonderful in helping me get funds for my business and growing my practice. I highly recommend them.
Thank you for the kind review! We’re so glad we could help support your business growth and truly appreciate the recommendation.
Thank you! We’re so glad you enjoyed working with us and truly appreciate your support.
I want to thank Zach and Brendan for helping me with my loan. They were hands-on from the beginning until the end. They explained everything to me step by step and made sure I understood what was happening. They worked hard, and in just a matter of 2 days, they got me approved for a good offer. I really appreciate your support through the whole process. Thank you so much. I’m very grateful for your help. I highly recommend this team.
Thank you for the thoughtful review! We’re thrilled to hear Zach and Brendan provided hands-on support and clear guidance throughout the process. We truly appreciate the recommendation and are grateful for the opportunity to support your business!
This is Shabana Khan. I’m recently contacted with Flexibility Capital Team regarding my financial needs. Avi Shalom was being assigned to help me out to get the funds I needed. He is so prompt and professional, a very detailed person, easy to communicate and well informed about the services he can help me with. He made the whole process very clear and smooth and in just three days I was able to get funds immediately. A very heartfelt thank you to Avi and the whole team of FC. Thank you
Thank you so much for sharing your experience, Shabana! We’re delighted to hear that Avi provided prompt, professional support and made the process smooth and clear. We truly appreciate your kind words and are grateful for the opportunity to support your business.
I've worked with Ryan over many calls to get all my information together. He calls back when he sets up a time. Very diligent and professional. He now has all the info to proceed to the under writers. Wish me luck.
Thank you for sharing your experience! We’re glad to hear Ryan provided professional and attentive service throughout the process. We appreciate the opportunity to assist and wish you the best as your application moves forward! — Flexibility Capital Team
I want to share my experience with this company. I explained clearly that I already had several debts and needed a new loan. Ryan Kelly told me I was eligible and could get a $200,000 loan, and he even confirmed by email that it was possible up to 200% of my sales. I also told him I did not want to apply with Forward Financing, but later I found out that Ryan Kelly and Michael Halloran submitted my application there without my permission. Forward Financing only approved $32,500, but because of my limited English, I misunderstood it as $320,500. Based on that misunderstanding, I ordered $200,000 worth of products and sent a $50,000 payment, which caused me serious financial loss. I feel betrayed because I trusted their promise and communication. I hope my story helps others be careful when dealing with this company.
Great experience they give you a little hope when in business its nice to know there are people like Ryan Kelly to explain how the process works. I will send others his way and appreciate the time and patience trying to help me as I try to expand my business.
We’re so glad to hear about your great experience and truly appreciate your kind words! Ryan and our team take pride in helping business owners understand their options and grow with confidence. Thank you for your trust — and for recommending us to others! — Flexibility Capital Team
Ryan was very nice and explained everything very well
Thank you for sharing your experience! We’re happy to hear Ryan made the process clear and easy to understand. We appreciate your feedback and the opportunity to help support your business! — Flexibility Capital Team
Great service and excellent customer service.
Thank you for the kind words! We’re so glad you had a great experience and appreciate your trust in our team. We look forward to serving you again! — Flexibility Capital Team
The agent was very helpful. Explain every step by step process with me. Call regularly to update me with the process. Very efficient and reliable
We’re so happy to hear you had such a positive experience! Our team takes pride in keeping clients informed every step of the way. Thank you for your kind words and for choosing Flexibility Capital! — Flexibility Capital Team
they its a good company and they did what they said they could do.
Thank you! We’re glad we delivered on our promise and could help your business get the funding it needed.
Always pleasant and professional and get the process done quickly
Thank you! We appreciate your kind words and are happy to make the funding process fast and easy every time.
Avi got us approved quickly and helped us the entire way through. Avi was very professional and prompt when through the whole process. (By whole process I legitimately mean 2 days)
Thank you for your review! We’re so glad to hear Avi was able to make the process quick and seamless for you. Two days from start to finish—that’s exactly the kind of speed and service we strive for at Flexibility Capital. We appreciate your trust!
I had the pleasure of working with Michael, Joey, and Carrie at Flexibility Capital to secure working capital for our company, Pinehurst Turf Pros. From start to finish, the entire process was seamless and professional. The communication, attention to detail, and smooth handoff between departments made everything simple and efficient. Thanks to their team, our company can move forward with a clean slate—equipped with the tools, equipment, and resources we need to support our crews in the field. In a world full of uncertainty and unreliable lenders, Flexibility Capital is a company you can trust and count on to come through.
Thank you so much for sharing your experience! We’re thrilled to hear that Michael, Joey, and Carrie were able to make the process smooth and efficient from start to finish. Helping businesses like Pinehurst Turf Pros access the tools and resources they need to grow is exactly what drives our team every day. We truly appreciate your trust in Flexibility Capital!
Thanks so much! We’re happy to hear your experience was great, fast, and easy—exactly what we aim for at Flexibility Capital!
Just got a loan and Jake Redaelli from Flexibility Capitol was great. He's response was very fast. Thank you Jake...
Thank you for sharing your experience! We’re so glad Jake was able to assist you quickly and make the process smooth. We’ll be sure to share your kind words with him—thanks for choosing Flexibility Capital!
They were quick and gave the best rate. Very easy to work with
Thank you! We’re happy to hear you had a quick, easy experience and found the best rate for your business. We appreciate your trust in Flexibility Capital!
My rep made the experience exceptional. He went to bat for me and got the loan executed.
Thank you for the great feedback! We’re thrilled to hear your rep went to bat for you and made the experience exceptional. That dedication to our customers is what Flexibility Capital is all about!
The perfect funding for your business needs. Fast, friendly Specialists who can help your business to grow. I am a very satisfied customer.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Helping businesses grow with fast and friendly service is exactly what we strive for. We appreciate your trust in Flexibility Capital!
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