Flight Trotters✈️ (flighttrotters.co.uk) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
I paid for 2 tickets and each costing about £900. Due to unforeseen circumstances I had to cancel one ticket. I was told that I will only get a refund of £176. Two years down the line I am still waiting for my refund and they keep fobbing me off. When you speak to the staff, they seem very unreluctant to help. Very poor customer service. Much better holiday company out there but please DO USE THIS ONE!.
R
Reza · 8 reviews · Experienced 2026-06-12 ·
★★★★★
This company sent me an e ticket…
This company sent me an e ticket through whattsapp, the booking ref was wrong. I keep calling to get my correct ref no reply from anyone,aftwr days of calling i got someone who was very rude saying i owe £500 . I asked to speak to someobe else who was much better and he sort out my issue. Never again please be aware of this company
T
Trips · 1 review · Experienced 2026-02-19 ·
★★★★★
When I was trying to book a flight and…
When I was trying to book a flight and I called about baggage they told me that my flight home was on standby. The customer service rep told me this is standard with all companies (which it’s not). I then tried to talk to her about this and she hung up. I was being polite and respectful and she hung up
This company seems like a scam
What a scam of a company a was redirected here from Jetcost and they tried charging me an extra £400 for a bag there was no warning there was no baggage on this fight, I mean who travels long haul from London to Chicago with out even a carry on bag for which they wanted £400, they then wanted to charge me £75 for no twanting the flight with an additional charge, will definitely be contacting the ombudsman
R
Richard Hill · 18 reviews · Experienced 2026-01-15 ·
★★★★★
It was nice speaking with the customer…
It was nice speaking with the customer service agent.
Reply from Flight Trotters✈️2026-01-19
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
A
Adam Davies · 15 reviews · Experienced 2026-01-09 ·
★★★★★
Great prices
Great prices, great company
Reply from Flight Trotters✈️2026-01-19
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Quick and efficient. I’ve found what I was looking for.
Reply from Flight Trotters✈️2025-12-20
Dear Passenger,
Thank you so much for taking the time to share your positive feedback with us. We’re truly delighted to hear that you had a pleasant experience with our company. Your kind words mean a lot to our team and motivate us to continue providing the best possible service to our passengers.
We sincerely appreciate your support and look forward to welcoming you on board again soon.
Thanks and Regards,
Customer Relations Team
D
David Ciccone · 9 reviews · Experienced 2025-12-19 ·
★★★★★
Excellent travel assistant & amazing…
Excellent travel assistant & amazing price! Thank you
Reply from Flight Trotters✈️2025-12-20
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
c
customer · 3 reviews · Experienced 2025-12-17 ·
★★★★★
Quick and responsive
Quick and responsive! No time wasting
Reply from Flight Trotters✈️2025-12-18
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
The service I have received from Sam today has been very good.
He is the type of staff member that companies need…
Very polite and professional.
Reply from Flight Trotters✈️2025-12-19
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
c
customer · 2 reviews · Experienced 2025-12-14 ·
★★★★★
all good with the experience
Reply from Flight Trotters✈️2025-12-18
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
K
Kyriakos · 3 reviews · Experienced 2025-12-14 ·
★★★★★
Excellent
Excellent , great experience
Reply from Flight Trotters✈️2025-12-16
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
M
M Al-Hanafi · 10 reviews · Experienced 2025-12-10 ·
★★★★★
I booked via TravelJunction and it was…
I booked via TravelJunction and it was a good experience
Some issues using the card but it worked on the third try!
Reply from Flight Trotters✈️2025-12-13
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
c
customer · 5 reviews · Experienced 2025-12-11 ·
★★★★★
Great prices!
Reply from Flight Trotters✈️2025-12-12
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
G
Giuseppe · 6 reviews · Experienced 2025-12-02 ·
★★★★★
Excellent service
Reply from Flight Trotters✈️2025-12-10
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
C
Consumer · 1 review · Experienced 2025-12-09 ·
★★★★★
Sam was helpful
Reply from Flight Trotters✈️2025-12-09
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team