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Shopping & Fashion

Flornana

10 reviews

1.010 reviews
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About Flornana

Data updated
Website
flornana.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
6 reviews
Replies to negative
0% (0/10)
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Is Flornana legit?

Flornana (flornana.com) has a 1.0 out of 5 rating on OK.one, based on 10 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Buyer Beware

If I could give no stars, I would! I placed an order, probably should’ve known it was a questionable company because of the prices. The package was supposed to be delivered by some company thatI’ve never heard of. Then it stated it was delivered, but it hadn’t. I contacted the company told them that itnever arrived. They said they would resubmit it and ship it out again at no additional cost. Once again, some unknown company was supposed to deliver my package and never came. I contacted the company again and told them I wanted a full refund. They contacted me back and said they could only do 70% , which I think is ridiculous! I have now recieved a refund, for 20%. This company is so suspicious, don’t waste your time ordering on here!!! Buyer beware!!!!

Scam website, fake photos

Unfortunately this is a scam website. The photographs used are not their own photographs, they are taken from other legitimate websites. A quick image search will take you to the legitimate source and actual owner of the photographs and the garments pictured. What you are paying for are cheap knock offs. If you do get your garments you will most probably find they are nothing like the items you ordered. At this point you will be told that you can return the items but that return postage is your expense. It is NOT. When you receive an item that is significantly not as described the return costs are the sellers not yours. When they realise you are not falling for this part of the scam they may state that they will refund you the costs once received back. They may also ask you to lie about the cost of the goods to avoid taxes. Do not agree to this and keep all copies off any communication. The only way you will get a refund is to contact your bank or credit card company for a chargeback. If you paid by PayPal then open a dispute. Neither of these are difficult to do so please do not be put off. That is exactly what they are hoping for.

AVOID AVOID AVOID

I bought a gold jumpsuit that I had seen on Pinterest. Ideal for my wedding evening outfit. When it arrived it was not the item in the picture. For starters it was silver! I contacted Flornana who to their credit were very quick to reply and advised me that I could have a refund but needed to return the item by tracked postage to China! I immediately went back to say that I would not be paying postage for an item that was not what I ordered. Their response was to try it on and quote”I am sure you are charming in this style” We are now back and forth where they are admitting it’s the wrong item, agreeing a refund but only upon me paying the return postage and them recurve item. Trackedpostage is costing more than the item so as such I’ll be out of pocket. Please beware of this if you choose to order from Flormana. The item may not be as shown on the photo and any return you must pay tracked postage even when it’s them who have sent you the wrong item. AVOID!

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