Fly Business (fly.business) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-12.
Caleb is absolutely amazing! He was incredibly helpful, knowledgeable, and patient with all of my different requirements and preferences. He made the entire process feel easy and seamless, and I truly appreciated how attentive and accommodating he was throughout. I would definitely recommend asking for Caleb by name, he is fantastic and made the whole experience stress-free!
I purchased a RT tic to Thailand in January 2026 and travel protection for an additional $400.00 Due to an medical emergency I canceled the flight a week prior in June 2026. I have submitted M.D. documentation with All requested information, however Fly Business has not refunded the $4K for the cancelled flight. The contract states that they would handle all communication with the airline to resolve my case. United airlines is now requested additional information from me. I have called Fly Business, sent emails and spoken with different reps, (some rude) but have not received a refund credited back to my CC.
Courteous and informed service. Lucas offered options that we never contemplated.
Dorris Beck was a great help finding my best deal. This is my first time using Fly Business and I'm pleased so far.travel has gotten so expensive it only makes sense to use a professional
Harry Wilson was So helpful and patient with our complex schedule! He helped to get direct flights and great flight times.
Many thanks to my travel advisor Dan Nelson. He took the time to understand what was important to me and then put together a great itinerary for my flights at a reasonable price. My flights are not until March/May of 2027 and I will follow up thereafter. I was very impressed with the attentiveness that Dan provided in making sure everything was right and I am confident he will be there for me if any hiccups arise at travel time. Thank you Dan.
Hi Robert, thank you for sharing this! We’re glad Dan took the time to understand what mattered most to you and helped put together a trip you feel good about. We appreciate your trust and hope everything goes smoothly.
Robert was exceptional, fast to respond and got me the best flight and times just as I wanted. In fact I had a slightly better offer from a cometitor site but went with Fly.Business and Robert due to great service and reliability
Hi Michael, thank you so much for sharing this! We’re really happy to hear that Robert's service made everything smooth. We genuinely appreciate your trust and look forward to helping you again!
Responsiveness, expertise, professionalism of agent, Kevin Jackson, and, of course, competitive price.
Hi Lennie, thank you for sharing this! We’re glad Kevin made the experience smooth, helpful, and reliable while helping you find an option that worked well for you.
Kira was truly amazing! This was my first time using Fly Business, and I saved thousands of dollars for a two-way flight from Toronto to Paris. Kira was patient and provided options with every itinerary change we made. The next step of the process will be to see if I get the tickets I purchased, as it's not the usual direct purchase from the airline process, and then if we actually get the seats we were assigned to. I'll update this review upon my return in October, but so far, Kira has made it easy for us to travel, and if everything works out, I won't travel without using Fly Business.
Hi Nick, thank you so much for sharing your experience! We’re really happy to hear that Kira made your first time with Fly Business feel smooth and helped you discover options that suited your trip perfectly. We truly appreciate your trust and hope everything continues to go wonderfully for you in October.
I have name changes and flight changes that were made to existing tickets. Fly Business (Ella) has been very understanding, patient, and helpful in gathering and passing on information to the airline with a professional attitude
Hi Richard, thanks for sharing this! We’re happy that Ella managed the changes thoughtfully and maintained organization during her work with the airline.
Thank you! Chris will be happy to see your review. Wishing you a safe flight.
Greg Gatling was excellent. I would highly recommend him!
Hi Paul, thank you so much! We’re really happy to hear Greg took great care of you. He’ll appreciate the shoutout and your recommendation.
This was our first trip to Europe in the era of online booking and airline apps. Caleb answered every question, worked with on scheduling, and booked us great reservations. We will work with him again for future travel.
Hi Sue, thank you for sharing this! We’re happy Caleb made the process feel easier and guided you through everything with care. We truly appreciate your trust and would be glad to help with future trips.
Hi Roberta, thank you for sharing this! We’re happy Ava made the whole experience smooth from start to finish.
Aaron did a great job explaining the options and reassuring me every step of the way! I am pleased with the deal he found for our flights.
Thank you for sharing this! We’re glad Aaron made the process feel clear and reassuring, and helped you find a flight option you were happy with.
I worked with Rocxette who worked diligently at getting me the best price and travel arrangements she could. she had a great deal of patience and was over all very pleasant to work with in a fairly challenging effort.
Hi Lee, thank you for sharing this! We’re glad Roxette stayed patient, kept working through the details, and helped make a challenging request easier to handle.
Hi Ronald, thank you for sharing this! We’re glad Virgil made the experience easy and was willing to help with what you needed.
Quick respond time taking care of an emergency.
Hi Bernard, thank you for sharing this! We’re glad our representative was able to step in quickly and help when it mattered most.
101 reviews matching