Timely and efficient
Reply from Fly Business2026-07-13
Thank you for your feedback, Narasimhan!
About Fly Business
Data updated- Website
- fly.business
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 50% (1/2)
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Is Fly Business legit?
Fly Business (fly.business) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-12.
What people say
Very professional and knowledgeable.
Reply from Fly Business2026-07-13
We appreciate your kind words, Leonora!
Great service from Silvio.
Great service from Silvio. Plenty of good info led me to purchase. Seems like a good way to proceed in booking my international flights
Reply from Fly Business2026-07-13
Hi Tedd, thank you for your feedback. We’re glad Silvio provided helpful information and made you feel comfortable moving forward with your international booking. We truly appreciate the opportunity to assist.
Kira is absolutely incredible!
Our company has been using Kira for a few years now and she is always dedicated to try to help us find the best possible solution on a flight. We are so grateful to be able to continue to use her!
Reply from Fly Business2026-07-13
Hi Rayan, thank you for your continued trust over the years. We’re glad Kira has been a reliable support for your company and always works hard to find the best travel solutions. We truly appreciate your loyalty and are happy to keep assisting.
Friendly knowledgeable professional…
Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All this he did with extreme compassion even though he didnt know that I was changing my ticket to go back to KE to bury my kid bro who died suddenly. Thank you Marcus.
Reply from Fly Business2026-07-13
Hi Winifred, thank you for sharing such a heartfelt message. We’re truly sorry for your loss and are glad Marcus was able to support you with care during such a difficult time. Your kind words mean a lot, and we’re grateful he could help make the travel change a little easier for you.
Agent called me and he was very helpful
Reply from Fly Business2026-07-13
Hi Usha, thank you for your feedback. We’re glad our agent was able to help. We truly appreciate the opportunity to assist.
Logan Parker is very responsive
Logan Parker is very responsive. Great service provided to mm and my wife.
Reply from Fly Business2026-07-13
Hi Bruce, thank you for your feedback. We’re glad Logan was quick to assist and provided great support for you and your wife. We truly appreciate the opportunity to help.
It was a great experience with Jeff
It was a great experience with Jeff. He made the process very smoothly.
Reply from Fly Business2026-07-06
Hi Ping, thank you for your feedback. We’re glad Jeff made the experience smooth and easy for you. We truly appreciate the opportunity to work with you.
Damon work with us tirelessly…
Damon work with us tirelessly throughout the whole process to get us a great deal and the timeline that suited us the best.
Reply from Fly Business2026-07-13
Hi George, thank you for your feedback. We’re glad Damon worked hard to find a great option that matched both your budget and schedule. We truly appreciate the opportunity to assist.
Mark Linden is friendly and easy to…
Mark Linden is friendly and easy to work with. He is fast and responsive. I enjoyed working with him. Alex
Reply from Fly Business2026-07-06
Hi Alex, thank you for your feedback. We’re glad Mark made the process smooth and pleasant for you. We truly appreciate the opportunity to assist.
great customer service
Outstanding service for my upcoming Antarctica trip!I had an excellent experience using Fly Business to book my round-trip flights from Texas to Buenos Aires for my upcoming trip to Antarctica. The booking process was flawless, and I have absolutely no complaints.A huge shoutout to Jeff, who assisted me throughout the process. He did an outstanding job and provided top-tier customer service. I will definitely use Fly Business again for my future travel needs and highly recommend their services!
Reply from Fly Business2026-07-06
Hi Mark, thank you for sharing such wonderful feedback. We’re glad Jeff helped make your booking experience smooth and stress-free for such an exciting trip. We truly appreciate your recommendation and look forward to assisting with your future travels.
A bumpy and stressful experience, although with a terrific travel advisor.
This was my first time using this service and I was concerned to give them my credit card information and potentially get scammed. I was told I'd get confirmation from the airlines and could cancel within 24 hours. I also knew I could call my credit card company within that period. Once I got confirmation, I felt more comfortable. I did have to cancel within 24 hours and reschedule my travel for the following day. The travel professsional who assisted me, Kunika, was extremely diligent and responsive, calling me and responding to emails early and late. She told me multiple times that she'd been up throughout the night working on the changes, although to this moment I don't understand how making the new reservations could possibly have taken so many hours of her time. Unfortunately, she chose to not cancel my reservation, but rather to change the date on the original reservation. So while she was working on that change (over several days), I lost my 24 hour window to cancel and again was laying in bed at night concerned I had walked into a scam and lost a large amount of money. It was very stressful, and there were other "red flags" that were irregular business practices for a travel agent, in my exerperience, that concerned me and caused me a lot of stress. In the end, Kunika came through like a star and I'd give her 5 stars. But the processs, which took many days with a lot of stress, was too much for me. I don't think I can do this again!
Reply from Fly Business2026-07-17
Hi Pamela, thank you for sharing your experience. We’re truly sorry the process felt stressful and took longer than expected. Ticket issuance time can depend on the consolidator queue, but we understand that the wait and uncertainty were frustrating. We’re glad Kunika stayed responsive and was able to help in the end, and we appreciate your honest feedback as it helps us improve how we communicate during such situations.
Easy to place order
Reply from Fly Business2026-07-06
Hi Sandra, thank you for your feedback. We’re glad the booking process was simple and easy. We truly appreciate the opportunity to assist.
Terrific service from Oliver
Reply from Fly Business2026-07-02
Hi Gerald, thanks for the feedback. We’re glad Oliver provided such a great experience, and we truly appreciate the opportunity to assist you.
Kunika’s was great
Kunika’s was great, she was prompt, interested in our needs and efficient. She quickly put together a trip that fit us perfectly.
Reply from Fly Business2026-07-02
Hi Susan, thank you for your kind feedback. We’re glad Kunika listened to what you needed and quickly arranged a trip that worked so well for you. We truly appreciate the opportunity to assist.
William was amazing!
William was amazing!! He stayed on top of it weekly and helped me make my decision :)
Reply from Fly Business2026-07-02
Hi Cheri, thank you for your lovely feedback. We’re glad William stayed in touch and helped make the decision easier for you. We truly appreciate the opportunity to assist.
Our original flight to JRO was canceled…
Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the same amount of money. He is a very impressive gentlemen.
Reply from Fly Business2026-06-27
Thank you for sharing your experience. We’re glad Melvin acted quickly when your original flight was canceled and helped find a better solution for your trip. We truly appreciate your kind words and are happy he could make a stressful situation much easier.
Sophia was persistent in her quest to find me the flights that I was pleased with.she came through very professionally.
She followed my instructions all the way and gave me many options to choose from.
Reply from Fly Business2026-06-27
Hi John, thank you for your feedback. We’re glad Sophia listened carefully, offered different options, and helped find flights you were happy with. We truly appreciate the opportunity to assist.
Rio Cruz is prompt and efficient
Rio Cruz is prompt and efficient. Much appreciated!
Reply from Fly Business2026-06-27
Thank you for your feedback. We’re glad Rio was quick to assist and made the process easy for you. We truly appreciate your kind words.
Agent came back quickly with a good…
Agent came back quickly with a good option, everything was quickly booked. Easy to work with.
Reply from Fly Business2026-06-27
Hi Mark, thank you for your feedback. We’re glad everything was handled quickly and easily. We truly appreciate the opportunity to help.