Flyus.com (flyus.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 73% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
S
SERGIO · 1 review · Experienced 2024-12-18 ·
★★★★★
OWNER
GOOD GOOD GOOD
Reply from Flyus.com2024-12-19
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
Worst service ever you don’t event wanted to help me about a problem you made
Reply from Flyus.com2024-12-19
Dear Customer,
Thank you for your business and feedback. We acknowledge that our management team reviewed your call before receiving this review and responded to your concerns.
Thank you,
Flyus.com Customer Care Team.
M
ME · 1 review · Experienced 2024-12-15 ·
★★★★★
Cheap flights and easy to use
Reply from Flyus.com2024-12-16
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
A
Adrian de la cruz · 1 review · Experienced 2024-12-16 ·
★★★★★
Great and very easy
Reply from Flyus.com2024-12-17
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
K
Krista Whicker · 1 review · Experienced 2024-12-15 ·
★★★★★
Don't trust Flyus.com to provide the tickets you pay for
I bought two tickets from Flyus.com for $275. I received an email saying the booking was confirmed. A few hours later, they sent an email stating the tickets had increased in price "before the reservation was completed." They required a commitment for $326 to complete the ticketing. I paid it, and received an email saying the booking was successful.
Today, they sent an email saying the fare I selected is no longer available and my tickets are cancelled.
Even though my price is being refunded, our trip is ruined. There are no more tickets available to our destination on that day.
Reply from Flyus.com2024-12-17
Dear Customer,
Thank you for your business and feedback. Unfortunately, there was a fare error during your recent attempt to purchase a flight.
Regrettably, we are unable to fulfill your ticket request. Airlines reserve the right to change prices and availability at any time, and the fare you selected is no longer available. This situation is beyond our control; as a travel agency representing the airlines, we can only issue tickets based on the pricing and availability provided at the time of ticketing.
We hope this information is helpful.
Thank you.
Never gave us bag check in times or what actual plane we had ticket said British Airways it was something else so I missed baggage check in
Most of the staff were rude because of my 2 year old he'd never been on a plane before so he cried and they kept yelling at me besides 2 staff members
EDIT
If it was British Airways then why after standing in that line dis the bag checking staff tell me I was in the wrong place and my flight was with air something and I had to go to the other side of the airport then huh
Reply from Flyus.com2024-12-17
Dear Customer,
Thank you for your business and your feedback. We sincerely apologize for your experience with the airline. We encourage you to reach out to them directly, as we are unable to relay customer feedback regarding airline services.
To clarify, Flyus.com accurately listed the operating carrier for your flight as British Airways. We are uncertain why the airport staff provided you with incorrect information. We can only convey what the airlines have given us at the time of booking and confirmation.
Thank you once again for your understanding.
Sincerely,
Flyus.com
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
Dear Customer,
Thank you for your business and for providing us with your feedback. At Flyus.com, we prioritize transparency in our booking process. All reservations undergo quality checks, which typically take 1 to 3 business hours before a ticket is issued. This step is essential for ensuring our customers' safety and preventing fraud. We hope this information clarifies any misunderstandings.
Thank you,
Flyus.com Customer Care Team.
f
fuli · 3 reviews · Experienced 2024-12-15 ·
★★★★★
ticket
cheap and good
Reply from Flyus.com2024-12-16
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
j
jose monegro · 1 review · Experienced 2024-12-13 ·
★★★★★
paid for seats and now the email…
paid for seats and now the email confirmation doesn't show such seats
Reply from Flyus.com2024-12-17
Dear Customer,
Thank you for your feedback. We can confirm that Flyus.com never ticketed or confirmed your reservation. We hope this information is helpful.
Thank you,
Flyus.com Customer Care.
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
E
Edu Rey · 1 review · Experienced 2024-10-23 ·
★★★★★
Perfet
Perfect, everything easy
Reply from Flyus.com2024-12-16
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
d
david · 1 review · Experienced 2024-12-11 ·
★★★★★
not letting me finish the booking
too much headache to use this website
Reply from Flyus.com2024-12-12
Dear Customer,
Thank you so much for choosing Flyus.com for your booking needs. We truly appreciate your trust in us; your satisfaction is essential.
We genuinely value the feedback from all our customers, as it helps us improve our services and ensure a better experience for everyone. However, we want to emphasize that leaving a review is completely voluntary, and no one is ever pressured to do so. You always have the option to opt-out if you prefer.
Thank you for your understanding, and please feel free to reach out if you have any further questions or need assistance.
Flyus.com customer care team.
L
Lisa Shi · 1 review · Experienced 2024-12-11 ·
★★★★★
Great price!
Reply from Flyus.com2024-12-12
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
l
liu yifei · 1 review · Experienced 2024-12-10 ·
★★★★★
best booking experience
went easy and fast for a first timer
Reply from Flyus.com2024-12-12
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
D
DAN LI · 1 review · Experienced 2024-04-19 ·
★★★★★
nice
nice very nice
Reply from Flyus.com2024-12-12
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
T
Tasha · 1 review · Experienced 2024-12-10 ·
★★★★★
Easy to use
Easy to use, excellent price
Reply from Flyus.com2024-12-12
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
Z
Zilda Mara Consalter · 1 review · Experienced 2024-10-12 ·
★★★★★
ok ok ok ok ok
Reply from Flyus.com2024-12-12
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team
D
David Salinas · 1 review · Experienced 2024-12-04 ·
★★★★★
It was great I loved it
Reply from Flyus.com2024-12-12
Dear Customer,
Thank you for choosing Flyus.com. We appreciate your business and value your feedback. We are thrilled to hear that you had a positive booking experience. If you need further assistance, please do not hesitate to contact us.
Safe travels,
The Flyus.com Customer Care Team