FlyUSA (flyusa.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
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John Gerdts · 2 reviews · Experienced 2026-03-14 ·
★★★★★
All of the crew and staff were kind
All of the crew and staff were kind, professional and friendly. They k ew what they were doing. The flight was smooth and early. We loved the experience.
Reply from FlyUSA2026-04-09
John, thank you for reviewing your trip with us. We strive to provide topflight in the industry service and it's great to know we hit that mark. Duncan and the entire FlyUSA team are excited to make your next trip as seamless, easy and enjoyable as can be!
David, thank you for taking a moment to review your trip. Jared and the entire FlyUSA team are excited to make your next trip as seamless, easy and enjoyable as can be!
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Brian B · 2 reviews · Verified · Experienced 2026-03-13 ·
★★★★★
Seamless and easy trip with FlyUSA as…
Seamless and easy trip with FlyUSA as normal.
Reply from FlyUSA2026-04-09
Brian, thank you for taking a moment to review your trip. Jill and the entire FlyUSA team are excited to make your next trip as seamless, easy and enjoyable as can be!
This was our first experience with FlyUSA and flying charter. Nick did an excellent job providing us with several plane options and booking our flight. Hunter did an excellent job with pre-flight coordination and booking us transportation to our hotel. Our pilot Ben was an excellent pilot having 35+ years as a military and commercial pilot. Ben was also very nice and made great conversation. Everything went perfectly and we really enjoyed our first experience. Looking forward to future flights with FlyUSA.
Reply from FlyUSA2026-04-09
George! It was a pleasure getting to know you and set up such a memorable first experience flying with us and chartered trips in general! FlyUSA strives to provide top-flight service in the industry, and it makes our day to hear we hit that mark for you and Donna on all fronts. We are so excited to help with the next trip that pops on your calendar, you can reach out to us anytime!
Great experience with FlyUSA.
The service and professionalism is top notch. We highly recommend them and they will go above and beyond to make sure you have a good flight. All the staff did a great job and kept in touch to see if there was anything they could do for us prior to our flight and any paper work or documents that need to be filed.
The flight staff was excellent making sure we had everything we needed and were comfortable. Flight went as scheduled on time. We highly recommend them.
Reply from FlyUSA2026-04-09
Gerald, thank you for taking the time to review your trip with us. We enjoy going above and beyond for our guests and it's wonderful to hear we hit that mark. Hope you, Lizette and Toby are doing well and rest assured knowing Dillon and the entire FlyUSA team are excited to make your next trip as seamless, comfortable and enjoyable as can be!
We didn't know we were getting a flight attendant, but Bree was outstanding! Took care of everything from the start. Pilot Bob and copilot Henry were consummate professionals and managed to squeeze all of our stuff in so we didn't have to leave anything behind. Thank you so much for a truly wonderful experience
Reply from FlyUSA2026-04-09
Sean, thank you for taking the time to review your trip with us. We strive to go above and beyond for our guests and it's great to know we hit that mark. Hope you, Denise and the cats are doing well and rest assured knowing Nick and the entire FlyUSA team are excited to make your next trip as seamless, easy and enjoyable as can be!
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Joseph Joe Dones · 1 review · Verified · Experienced 2026-02-14 ·
★★★★★
Awesome experience!
What a great experience !! From the first contact with Chelsea to the actual flight, everything was very professional. She provided options and answered all my questions. Things could not have been any better. It was definitely a wonderful experience!!
Reply from FlyUSA2026-03-03
Joe, thank you so much for your kind words! Chelsea is the best, we are happy you felt her knowledge and quick communication on your end. We are so excited to help with the next trip that pops on your calendar, reach out anytime!
Perfect flight. Plane, Pilots, flight plan. couldn't ask for more.
Reply from FlyUSA2026-03-03
Rick thank you so much for taking the time to write this review. The FlyUSA team wants you to ask for more! We want to meet and exceed your expectations even more on every trip. Tell Kyle what he can do to make it special on your next trip and we will make it happen!
We worked with Burke and it was an absolute pleasure. From the initial contact, booking the flight, to arranging transport,Burke and his team did an amazing job.
Reply from FlyUSA2026-03-02
On behalf of Berk and the FlyUSA team as a whole thank you so much! It is so great to know you felt taken care of by everyone. We are excited to continue to meet and even exceed that level of care for your upcoming trips!
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Richard · 2 reviews · Verified · Experienced 2026-02-03 ·
★★★★★
They did a great job
They did a great job. It was a great experience last-minute trip and they pulled it off. Highly recommend us company.
Reply from FlyUSA2026-03-02
Thank you Richard for the high praise! Happy to hear that Duncan helped you pull off the impossible with a last minute request. Watch how much he can help with a trip you give him more notice on!
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Mark Stanley · 1 review · Verified · Experienced 2026-01-29 ·
★★★★★
Kyle is always on point and is helpful…
Kyle is always on point and is helpful every step of the way.
Reply from FlyUSA2026-03-02
Amazing to hear Mark thank you for taking the time to write this review. Kyle will continue his end to end service on your future travel plans!
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Laura · 2 reviews · Verified · Experienced 2026-01-26 ·
★★★★★
Perfect!
Pilots were professional, seats comfortable, take-off on time, landing gentle, and everything overall was perfect!
Reply from FlyUSA2026-03-02
Laura this is amazing to hear! My favorite part is that you approved our comfortable seats 💺! Conner promises to keep all these standards on your future trips.
Your pilots were very courteous and professional looking forward to flying again with them
Reply from FlyUSA2026-03-02
John this is great to hear thank you for your review! Kyle will make sure to keep you with the same crew next trip if possible.
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John Black · 1 review · Verified · Experienced 2026-01-15 ·
★★★★★
Crew was exceptional.
Reply from FlyUSA2026-03-02
John we are so happy to hear you felt so comfortable with our crew! Safety is our core value. Conner is excited to continue this standard on your future trips!
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Kim S. · 1 review · Verified · Experienced 2025-12-31 ·
★★★★★
NYE '25 flight
Trent was the agent who helped my family get on a flight to Costa Rica on a short notice; we were on a jet within 24 hrs of my inquiry! I'm impressed with his and the company's customer service and hopefully I get to have this experience again. Thank you Fly USA :)
Reply from FlyUSA2026-03-02
Kimberly thank you so much for this rave review! We are so happy Trent was able to be your hero in such a stressful situation. We all look forward to helping you and your family with your next vacation!
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Michael George · 1 review · Verified · Experienced 2026-01-15 ·
★★★★★
Great Experience
Nick was great to work with and made everything very simple. Everything was on time and staff was great.
Reply from FlyUSA2026-02-17
Michael that is absolutely our goal, to give you a seamless trip from start to finish! I'm glad Nick was able to make that happen. He will continue to keep everything nice and easy for you!
Everything was super smooth from getting quotes to booking to arranging catering and ground transportation. Very seamless. The flights were excellent and on time. The communication with the people at FlyUSA was prompt and pleasant.
Reply from FlyUSA2026-02-17
Amy thank you so much for your review! We very much appreciate how on top of all the international dog paperwork you were. We love your furry fliers!
The crew was on time and extremely pleasant! The aircraft was clean and we felt like VIPs!
Reply from FlyUSA2026-02-17
Elizabeth I'm so happy to hear about your 5 star experience. You absolutely are VIPs to us! Jared is excited to continue this standard for your future trips.
Absolutely flawless service for a very last-minute flight from Nassau to Provo. Duncan was cool, calm, and professional—Everything ran smoothly, and the ride in the Pilatus PC-12 was comfortable and we felt safe all the time. Pure comfort and style. Would 100% fly this again without hesitation.
Reply from FlyUSA2026-01-02
Yacin thank you so much for this thoughtful review. We are so happy to hear your last-minute trip went perfectly. You are certainly in good hands with Duncan!