Excellent customer service from Ethan
Excellent customer service from Ethan. Great flight,
FlyUSA (flyusa.com) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher. Last updated 2026-08-10.
Excellent customer service from Ethan. Great flight,
Excellent service by the flight crew, booking was easy and quick, attentive and friendly staff. Can recommend FlyUSA for all your private charter needs.
The trip was very well organized and the pilots were very professional. We could totally relax.
As a first time user of private flight, I was a bit nervous about how it would work. Turned out great! Plane was new and clean, pilot was extremely professional and helpful, and everything went according to plan.
Great customer service, as always, from Conner at FlyUSA and pilot and crew were incredibly professional and courteous.
booking process was smooth and response quickly
Great plane and pilot. A lot of delays beyond her control but eventually everything worked out
So, let me be clear, the sales experience was 5 stars. The Pilots were 5 Stars. The plane was 3 stars or less due to the pressurization issue. The squealing was extremely loud. Even with Bose earbuds in. It was much worse for my wife she did not have these. The pilot mentioned a sticking valve and that this needed addressed.The plane was a King Air F90 very old, but nice inside I paid a lot of money for a service and was delivered an inadequate aircraft. This should be compensated. I flew home on a PC12 never even noticed pressure change.
Everything i asked for and more was done. I will never use anywhere else for any flight i ever have to take... always asking to make sure everything is going good or if anything is needed. If anything was needed or wanted they jumped on it and took care of it for me.
Staff and flight crew went overboard to make the flight acceptable because of an issue we had. Thanks to all.
Pilots were great, service was very professional, booking was easy, and we had an amazing trip.
Dillon at Fly USA made things very simple. The pilots were professional and very accommodating. No hidden fees, booking was simple and they were more than flexible. We will be using Fly USA in the future. Thank you
Ben, thank you for reviewing your trip with us. We're glad to hear this trip was made simple and easy for you. Dillon and the entire FlyUSA team are excited to make your next trip as seamless and enjoyable this one! -Hunter
Eathan was there whenever I needed him. pilots were excellent. signatures facility was outstanding. flights were on time and excellent
Sean, thank you for reviewing your trip with us. We take great pride in always being there for our guests and it's great to know we hit that mark. Ethan and the entire FlyUSA team are excited to make your next trip as outstanding as can be!
The team was very helpful and accommodating to all our needs and wants. Trend and Hayden were outstanding. They were always available for any questions or concerns at ANY TIME that we called. I appreciated their help in moving the flight to the FOUNTAINBLEAU FBO as we requested and helping to fulfill the dream experience that we were hoping and dreaming about. Again, thanks for making my wife's birthday unforgettable.
Diego, thank you for taking a moment to review your trip. We pride ourselves on being there for our guests any time they are ready to travel! Trent and the entire FlyUSA team are excited to make your next dream trip as unforgettable as can be! -Hunter
Wonderful experience! They went out of their way to take care of us, going an extra mile for our pups. Everyone I interacted with was wonderful and helpful.
Sarah, we appreciate your kind words. The FlyUSA team loves to go the extra mile in providing best-in-class service and it's great to know we hit that mark. Chelsea and the entire FlyUSA team are excited to make your next trip as wonderful as can be!
Last minute flight. Booked promptly and accurately. Pilots and plane were great! Very fortunate to have had the experience we had.
Jason, thank you for reviewing your recent last-minute flight with us. We strive to provide best-in-class service and it's great to know we hit that mark from booking through arrival at the destination. Nick and the entire FlyUSA team are excited to make your next experience as seamless, easy and enjoyable as can be! -Hunter
Flight was on time. Crew was great.
Andrew, thank you for your review. We greatly appreciate your trust and are delighted to know you enjoyed your experience with us. Kristen and the entire FlyUSA team, look forward to assisting with your next trip and ensuring every detail is handled with ease, care, and exceptional service. - Hunter
61 reviews matching