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Restaurants & Bars

Foodler

62 reviews

3.162 reviews
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About Foodler

Data updated
Website
foodler.com
Category
Restaurants & Bars
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
96% (25/26)
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Is Foodler legit?

Foodler (foodler.com) has a 3.1 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 35% give 1 star; The business has replied to 96% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Richard Cairns英国 · 6 reviews · Experienced 2026-05-03 ·

Take that are kiddy foddlers

Anyway I can't wait to catch you 5 in public

K
Kanika Yadav印度 · 2 reviews ·

Amazing Service!!!

E
Edmond美国 · 4 reviews ·

Great Service

Great service, variety of food.

D
Daniel Berger意大利 · 2 reviews ·

Easy to use

Easy to use, great service!!

J
Joyce美国 · 1 review ·

Higher Prices

prices are higher than other delivery sites (but actually delivers to more places). was the only site out of 3 to deliver to my place, but had the highest delivery charge on top of prices that were 1-2 dollars higher. why is it so expensive.

Reply from Foodler2017-10-16

Hello Joyce, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team

S
Suzanne Campbell美国 · 2 reviews ·

I did not get the salad that I ordered …

I did not get the salad that I ordered and paid for. The portions of the entrees I ordered were ridiculously small compared to the price. All in all,....not worth it.

Reply from Foodler2017-10-14

Hello Suzanne, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team

M
Macy Coffey美国 · 5 reviews · Verified ·

Service issues

Original delivery was 1h 2m, which is long enough. That was changed to be 21m later. It was delivery another 5+ minutes beyond the second estimate, 1h 30m since our order. The restaurant is not far from our place. Paid for an upgrade for Dasher - but that service didn't work. Tracking said, when the food was delivered, that the driver was 15m away. Never got a notification that the driver was on the way, All and all poor service. Already wrote customer service directly. I am writing this review so that other understand that at best, this is a work in process. We have used they 5x. The others were mixed but acceptable. This experience, which includes a restaurant deliver fee, a Dasher fee and a driver tip, was a silly expense for such service, not to mentioned the 1.5 h delivery time.

Reply from Foodler2017-10-10

I am sorry to hear this. Unfortunately, we are unable to reach out to you directly to help with this issue. Please provide order information so we can better help with this issue. We sincerely hope that we can resolve this for you to your complete satisfaction. I apologize for any and all inconveniences this may have caused and greatly appreciate the time you've taken to communicate with us as well as your extended patience. Thank you.

R
Rebecca Waterman美国 · 2 reviews · Verified ·

Waited 90 minutes for my food to be …

Waited 90 minutes for my food to be delivered. Terrible experience. Used to be a fantastic place, but definitely has dropped in quality in recent months. Here is the order info for my delivery that I still have not received: Foodler Order #798202204

Reply from Foodler2017-10-10

Hello Rebecca, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team

K
Kelly Durkee Erwin美国 · 1 review ·

We have severe food allergies in our …

We have severe food allergies in our house and when Foodler says a kitchen will be careful, you can trust them. Once we had a food error - once and we eat out a LOT. There are a wide variety of food choices in a wide variety of costs. Just the way I like it!

K
Keith Quinton美国 · 2 reviews ·

Fast and Easy, Reliable

Orders always make it. Delivery times appear to be estimates from Foodler and not of the place. I have regular places I order and generally know what to expect for timing, so it doesn't bug me. Being a service, I really appreciate that the website and app are always FAST to use.

T
Takeysha Duarte美国 · 2 reviews ·

Food never came

Reply from Foodler2017-09-25

Hello Takeysha, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team

D
Dees Points美国 · 3 reviews ·

Foodler used to be great but going downhill

Foodler used to be great, I'm not sure what happened. I got an incorrect order and the place was asking me to pay. I told him I'd already paid on Foodler and that wasn't what I ordered (wrong drink). He showed me the slip he had from Foodler and it listed the wrong drink (the one he'd brought) and they only took off the $ for one of the items, not the entire order and I'd paid the whole thing on Foodler. Lucky, the guy has delivered here before so he told me not to worry about it and he'd take care of it when he got back to the restaurant. I contacted Foodler about the mistake and first they tried blaming me, then the restaurant. Now, no contact after I AGAIN answered all their questions about what was wrong.

Reply from Foodler2017-09-25

Hello Dees, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team

H
Haviland Wright美国 · 6 reviews ·

Foodler makes it SO EASY

Foodler makes it SO EASY. I waited to write a review until we had some experience with Foodler. What a great service.

G
Gab美国 · 1 review ·

I ordered a spicy buffalo calzone

I ordered a spicy buffalo calzone, I received a a chicken and cheese calzone. I am very disappointed.

Reply from Foodler2017-09-21

Hello Gab, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team

J
John Goosebomb美国 · 2 reviews ·

Ordered Food, Never Arrived or Contacted, Refusal to Reimburse

Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's instead (and picking it up). Figured the order never made it, but I was indeed charged. I called the restaurant today and they refused to refund me. Called Foodler and they spoke with the owner directly who said "he had no recollection of any missed orders" and also refused to refund the charge. Absolutely abysmal customer service and I will NEVER be ordering through Foodler, or from Pizzeria Gusto again. I've worked customer service for 5+ years and I'm the last person to ever complain as I give everyone the benefit of the doubt.

Reply from Foodler2017-09-21

Hello John, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team

M
Mary Finnegan美国 · 1 review ·

Delivery Issue

The only complaint I have is when the delivery man tells me that there is no need of me going down to the front door to receive my order. He also he says I can just buzz him in and he can come to my apartment. This makes me feel very uneasy. This is not the first time that this delivery man has said this to me. I will not be ordering from Andreas again.

K
Kathryn美国 · 1 review ·

Easy ordering

Easy ordering, fast delivery

A
Andrew Hazlegrove美国 · 1 review ·

Used to have good service, bur recently have had multiple poor experiences.

I have used this site several times in the past, and usually they get the job done fine. However in the past month I have placed three orders with them, the first of which was ordered late at night and did not show up at all, when I called the restaurant they said Foodler had never contacted them with the order. Foodler compensated me with $10, so I decided to forget about it and try using them again. The second order went through fine and I got my food in a timely manner. But I have ordered again today, and had the same problem. No delivery, called the restaurant and was told the order never came in. I don't appreciate having to wait for food that is never going to come when I could be busy doing other things, and I certainly don't appreciate going hungry because my lunch didn't arrive. Keep in mind these orders were placed to two different restaurants, so I am inclined to believe that the problem is on Foodler's end and not the eatery. They will probably reply to this review with the same tired apology they give to every poor review or complaint, but an apology is only worthwhile if the service actually improves in the future.

Reply from Foodler2017-09-19

Hello Andrew, I'm so sorry to hear about your experience. Please contact us at [email protected] with your order numbers so that we may investigate. We sincerely hope that we can resolve this for you to your complete satisfaction. Thank you again for using Foodler. Sincerely, Foodler Support Team

S
Sarah美国 · 1 review ·

Best in Boston!

Have been using this company for years! Fantastic and personal customer service. The one time a restaurant really made me unhappy, and I rated them poorly on the website, Foodler promptly contacted me and gave me $10 in Foodler bucks! Great communication services between the restaurant and with the consumer. I do not use any other food delivery website or app, Foodler is the only one for me! Not to mention the perks for using the site! Rack up enough points and get your Foodler bucks! $10 off an order if you use the service on average once or twice per week like I do. Not bad at all!

C
Chris zannotti美国 · 1 review ·

The food is currently 1 hour late

The food is currently 1 hour late. I called the place I ordered from and was told, " I am very busy the food is on its way".

Reply from Foodler2017-09-17

Hello Chris, I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at [email protected]. Thank you again for using Foodler. Sincerely, Foodler Support Team