Waited a week for a my products and…
Waited a week for a my products and it’s still on waiting for details my order number is 143989 what is the issue
About Forte Series
Data updated- Website
- forteseries.com
- Category
- Beauty & Well-being
- Location
- United States · Newark
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 50% (2/4)
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Is Forte Series legit?
Forte Series (forteseries.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Incredible Support!
I had a package lost in transit so I reached out to Forte Series' Support team to see if they could assist. Within the hour, they responded apologetically and empathetically, and continued to check in and update me every couple of days or so, which was unexpected. Ultimately, as this issue remained unresolved through no fault of their own, they were able to find a solution that met all my needs. They were kind, caring, and helping throughout the entire experience. Very impressed!
I’ve been using Forte products for a…
I’ve been using Forte products for a while and have been trying out the different ranges of products, all of them have been excellent! The customer service team are superb as well! I had a delayed order and the customer service team contacted me and gave me multiple options to what suited me best and kept me updated with its progress, not only that but allowed me to swap a product from that order that’s now my go to!
Ive been struggling a lot for what I…
Ive been struggling a lot for what I need for my hair care routine and Forte Series just saved me. Simple and I highly recommend it. 🙌
great customer service
great customer service, lovely product!
Customer service could not be any…
Customer service could not be any better. Besides the products being great their team handled my problem without any issues. Keep up the great work!
Best Hair Products, Period
Have been using Forte Series products for over 4yrs now and it has been the only product I've used on my hair. The Argan Oil is one of the best hair products ever (IMO) with the Texture Clay a close second. I love the minimalist packaging and the fact that they seem to put their effort into the actual products-Don't get me wrong, the products still have a vibe when displayed. I have had a few shipping errors but the Forte team has been very quick to respond and resolve. I highly recommend!
Top notch post purchase service
I placed an order for two items, and realized that I had ordered something by mistake. I went on the website and provided my information to the chat bot. I received an email back within one hour from Bryan, who rectified my situation. What makes that even more remarkable, is that this happened on Black Friday, which is a busy shopping holiday. This proves beyond the shadow of a doubt that this is a legit company, which is well-run and top quality. Alex is building an empire, very impressive.
Absolutely outstanding experience from…
Absolutely outstanding experience from start to finish! I have been a fan of Alex Costa and the Forte Series for years now and finally after years I’ve decided to pick up the products. I live overseas so getting the products were always going to be an issue for me but to my surprise it was not at all! From the shipping speed to the customer service to the products themselves which are absolutely amazing! I just cannot recommend this place enough!!! The best for your hair trust me! I’ve used a lot of products and this is just IT. I will definitely buy again and why are you wasting time reading this? Go buy the forte series right now because this is the only review you’d need!!!!
The Forte Customer Support Team Gets 5 Stars!
I have enjoyed trying out several different Forte products over the past few months. On two recent occasions when placing orders I encountered problems that led me to contact the Forte Customer Support team. In both cases, I received immediate assistance from support agents Christine and Bryan and both of problems were quickly resolved. Thank you to the Forte team for providing such a high level of customer support!
Great Product, Great Team
I reached out to customer service and Christine immediately took care of the issue! She followed up when she said she would follow up! Customer Service is hard to find in today's society, but Christine exemplifies how customers should be treated!! Great products and a great team!!
Order got misdelivered by the delivery…
Order got misdelivered by the delivery service, but Forte, esp. Bryan the customer service rep, stepped in and troubleshooted ways for me to recover the package before assuring me they'll reship if it was truly lost.
Forte Series premium, modern styling products
Forte Series has completely transformed my daily routine. Every product I’ve tried- from perfumes, face masks, to the hair products- has exceeded expectations. Solid performance, premium ingredients and the list is endless. Forte Series is a strong choice for men who want premium, modern styling products, unique scents and much more. Special shout out to Bryan for brilliant customer service.
I ordered my package in October it's…
I ordered my package in October it's now the middle of November where tf is my package???
Reply from Forte Series2025-11-19
Hello Erisa, Thank you for sharing your feedback — we completely understand how frustrating this situation must be. Your order was placed on October 17 and shipped the same day via DHL (tracking: GM545350724000817176). DHL attempted delivery twice on October 28, and because the package couldn’t be delivered, it was returned to the sender on November 18. Our team is contacting you directly to arrange the refund of your order. We’re very sorry for the inconvenience and truly appreciate your patience while we get this resolved for you. Have a nice day Maude, CS Lead
Amazing products !
Amazing products !! I have a subscription to England for most items , cause the quality is just so good!! Massive shout out to Bryan , excellent service , helped me with all my orders & sorted out everything so quickly & efficiently!! From Charlie :))
Great experience
I reached out to Forte inquiring about a delayed delivery and Marie quickly responded by providing clarity on the situation. Marie followed up with me numerous times to insure proper delivery and satisfaction on my end. I could not be more impressed with her customer service! I felt taken care of through the whole process.
Outstanding product
Love these products. This is my 2nd purchase and really helps styling my thick hair with ease. It smells superb and great value for money. Highly recommended it!!!
Ordered the new volume shampoo and…
Ordered the new volume shampoo and conditioner as these were not available on Amazon yet. Anyways DHL delivered my product but I never received it nor did I get any notice of where they delivered it to. Upset I sent an email to Forte, as I spent a good amount of cash on this order, thinking it was delivered to the wrong house or stolen but Forte’s customer service responded very quickly and investigated where my order went. Result was they found it and I was able to go and get it. I was very relieved. Anyways, Christine from Customer Service was very helpful and handled my concern, kindly, promptly and she cared about finding a solution. This built so much confidence in me that Forte not only has great products but a great customer service team behind the scenes, wanting the best outcomes for its customers. Thanks again Christine and Forte. I will be ordering again when it comes time to stock up. Be well!
Very late delivery
Reply from Forte Series2025-10-30
Hi Syed, Thank you for sharing your feedback, and we’re truly sorry for the delay in your delivery. We completely understand how frustrating this must be. Your order was shipped promptly on October 22, just one day after it was placed. Since you’re located in the United Arab Emirates, delivery is handled by DHL, and transit times can take longer due to international distance and customs clearance — factors unfortunately outside of our control. We’ve checked with DHL, and your package is still in transit with an estimated delivery window of November 6–10. We’ll continue to monitor the shipment and follow up if there are any updates or changes. Thank you again for your patience and understanding — we truly appreciate it. — The Forte Series Team
great quality hair products and the…
great quality hair products and the customer service is phenomenal. My order came exactly when they said it would.