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Home & Garden

fountainsusa.com

26 reviews

4.526 reviews
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About fountainsusa.com

Data updated
Website
fountainsusa.com
Category
Home & Garden
Location
United States · Raleigh
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
33% (1/3)
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Is fountainsusa.com legit?

fountainsusa.com (fountainsusa.com) has a 4.5 out of 5 rating on OK.one, based on 26 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-10.

What people say

K
Kim Buck · 1 review · Verified · Experienced 2026-02-11 ·

I picked out the item and was happy to…

I picked out the item and was happy to have free shipping. The order arrived quickly and packaged neatly. Very happy with the order. Thank you.

Reply from fountainsusa.com2026-03-19

Thank you for your review. Thrilled to hear you are satisfied.

H
Heather Heroux · 3 reviews · Verified · Experienced 2026-01-29 ·

I am really happy I chose a fountain…

I am really happy I chose a fountain from fountains USA. the personal email and care was such a nice added touch. Making contacting them seamless. When our fountain was damaged during shipping, they sent a new one right away. Kristin was very helpful

Reply from fountainsusa.com2026-03-19

Thank you Heather for your review. It means a lot to us. We try hard to make our customers happy.

R
Rickey Trotter · 1 review · Verified · Experienced 2025-11-29 ·

Good communication ,when information…

Good communication ,when information was needed from buyer.shipping was prompt.

Reply from fountainsusa.com2025-12-14

Thank you for taking the time to share your review. It was our pleasure to serve you.

L
Lindsey Bostwick · 2 reviews · Experienced 2025-03-15 ·

I bought a beautiful fountain but the…

I bought a beautiful fountain but the solar panel stopped working. The customer service is so slow and they sent me to the manufacturer which has t helped at all. Very poor experience.

B
Bill E. Brock · 2 reviews · Verified · Experienced 2025-09-08 ·

ThGreat customer service.e service rep Kristin Broadwell was…

The service rep Kristin Broadwell was very thorough and dependable. Her assistance was much appreciated.

Reply from fountainsusa.com2025-09-09

Thank you so much for your kind words and 5-star review! Your appreciation means a lot to us, and we’ll be sure to share your feedback with the team. We look forward to continuing to provide you with excellent service in the future!

A
Anita S. · 4 reviews · Experienced 2024-10-02 ·

More than a fountain.

Treating my garden to an American‑made fountain felt like investing in tradition and artistry and Fountains USA made that dream come true FountainsUSA. Their selection highlights authentic, durable designs, and it’s clear they take pride in offering pieces that elevate any outdoor space. The process, from quick shipping to responsive support was smooth and stress‑free. Now, every time I hear that gentle cascade, I’m reminded I bought more than a product. I bought a peaceful moment.