Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Written by the business, not verified by us.Fracture (fractureme.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning glass prints, pointing out vibrant colors, incredible detail, and exceptional clarity that beautifully bring their most cherished personal memories to life. Consumers also deeply appreciate the remarkably quick turnaround times and the exceptionally helpful support team ready to assist whenever assistance is needed. However, some customers also noted that a few delicate packages unfortunately arrived with cracked or broken glass during transit. A few other people also felt that they would love to see a much wider selection of larger sizing options available for their unique display needs.
Auto-generated from all reviews of this business. For reference only.I am a first time user of the service. I ordered a photo for my wife for Mother’s Day. When it arrived, it was beautiful, but the photo I sent was admittedly dark, and the transfer was dark as well. I contacted customer service and they replaced the picture, free of charge, with a lighter version that was spectacular! This company stands behind the product they produce
Great product and customer service. After my order was stuck in NC for a week, I reached out to the support team. Not only was my shipping cost refunded, but a replacement was sent out the next day.
I submitted a picture that should have been darker. When I sent it to fracture they said it was a good quality print. Unfortunately it washes out my mother in law’s face. I have several fracture prints in my house. This was the first one that a simple fix was not suggested. This was a Mother’s Day gift so that made this miss even worse.
My Mom loved her Mother’s Day gift! It’s definitely a quality keepsake that she’ll cherish forever.
The 2 prints look mostly good but they came in a much larger size than I ordered. I emailed Fracture 3 days ago but haven’t heard back.
I will never ever buy a framed picture again when I can have my own original!!
Structurally great. The high res pic I submitted was pure black and white. Yet, some areas of the print came out slightly blue. I’ve done color with this service before and they were acceptable. Maybe steer away from b/w
Fantastic quality. Easy editing tools that gave professional results right in the order. Surprisingly simple hanging process. Overall a fantastic experience & product.
The prints I received are lovely and I’m displaying a wall of glass photos of my children and grandchildren.. luvvvv
Quick turnaround. Prints look great with the matte glass!
UPDATE: They sent me SPAM this morning (Thursday), making their claim of stopping the SPAM on Monday a lie. I used profanity only because I asked several times for them to stop the SPAM, and they started sending it every day. They provoked my angry response. (More reason to avoid them consumers.) Find another provider. Look at how they are treating me... ORIGINAL POST: We have used this company several times. The work is acceptable, but many people online are reporting poor quality work lately. My problem with this company is the simple fact that they send you spam constantly after you make a purchase. There is no phone number and they will not respond to email. There are other companies that do the same work for less. This consumer recommends to buy elsewhere.
We completely understand that some customers would prefer not to receive promotional emails. All our emails contain an option to instantly unsubscribe at the bottom, and our team unsubscribed your email address immediately on Monday morning after seeing your repeated emails from over the weekend. Those emails contained excessive profanity and verbal abuse, to which our team is not obligated to respond. They also contained this email: "Since you morons won't leave me alone, I will start posting 1-star reviews and say your products and company are garbage." Every Fracture print has a 100% Happiness Guarantee on its print quality and manufacture, but it seems likely that this Trustpilot review does not pertain to the quality of your printed order from April.
It was a gift for my friends. I have to say that they were very pleased and loved the pictures.
I absolutely love the Pressed Floral Prints from Fracture. The artwork is beautiful, delicate, and meaningful, and the quality feels elevated in person. I chose several florals that represent special birth months and memories in my family, and they created the sweetest little gallery wall in our home. I especially love that they are printed directly on glass. It gives the artwork such a clean, refined look and makes the colors feel soft but still vibrant. They arrived ready to hang and were very easy to install. Such a thoughtful gift idea for Mother’s Day, birthdays, or anyone who loves meaningful, personal decor.
My photo came back more beautiful than I had thought. I plan to use Fracture again. Love the results. They did a great job packing and shipping too.
We have a wall of vacation Fracture Glass Prints and love them all!
Quality of the photos and materials are great. My only suggestion for improvement is to allow more sizes, specifically more wide formate rectangle sizes. I would love to have some of my landscape photos done by Fracture, but the limited sizes crop off significant portions of the photo. (Would love to see some 12x24, 20x40, 24x48, etc.)
Nice product, but overpriced.
I have ordered from Fracture before and really liked the quality. Some of the prints this time look overexposed and horrible. They immediately replaced them and fixed them to look so much better! Their satisfaction guarantee is worth it. I will order again
We're so sorry to hear your prints turned out like that, Elizabeth! That's definitely not what we expect. We have a 100% Happiness Guarantee and would love to get you some replacements that look much better. Please check your email for a message from our team!
This is my third trip to Cuba
Haven’t opened them all but first two were fantastic! Great color, quality! Customer service was also great, fast and friendly. Thank you!
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