Excellent customer service!!
Excellent customer service!!! Gigi was extremely patient and helpful. Best customer service representative I have ever encountered!
About FreebieFlow
Data updated- Website
- freebieflow.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 11 reviews
- Replies to negative
- 46% (6/13)
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About this business
Mystery Packages Delivered Right to Your DoorstepFreebieFlow: Your AI-powered shopping assistantWe find the best deals online and automate checkouts for incredible savings. 10+ mystery packages monthly Unbeatable prices on popular products Effortless savings with AI technologyStart Your FreebieFlow Adventure Today!
Written by the business, not verified by us.Is FreebieFlow legit?
FreebieFlow (freebieflow.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 46% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-09-04.
What people say
Was able to help me through all my questions
So far I absolutely love this. Every message has been replied to quickly and have helped solve any problems I have had!
I had issues linking my Amazon account…
I had issues linking my Amazon account and Gigi called me and walked me through the set up!
Gigi is always available a eager to…
Gigi is always available a eager to help me with any questions or technical difficulties I encountered. I highly recommend this service :)
Great Customer Support
What a wonderful experience with Gigi this morning to help straighten out my Freebie Flow account. Gigi was so helpful and stayed with me to talk me through the whole set up process from A to Z until I was able to get connected. Gigi and the rest of the Freebie Flow support are top notch and go above and beyond to help. Thank you Freebie Flow I love you !!!
Excellent
Well, I have had a few problems with freebie flow through a fault of my own and every time I reached out, they were more than helpful overcompensating and this isn’t just one person I’ve used support many times and they have all been wonderful. I’m receiving all kinds of things so I will keep some I will give away. It’s always exciting to go to my account in the morning and see Christmas every day. I don’t know why anyone wouldn’t join freebie flow and do this. I’ve had nothing but wonderful experience with them and continue if you ever have a problem they’re always there to help and they will go above and beyond to help you and they won’t give up until the problem is solved most of the problems I’ve had had been because I’ve changed, passwords, etc., as I said through the fault of my own freebie flow run smoothly You get your gifts and it does feel like Christmas every day five stars for freebie flow and it’s employees
GiGi helped me through every step
GiGi helped me through every step. She was very understanding and with her guidance I was able to get things done
Christmas Gifts, decorations and more!
Can I just say @freebieflow is AMAZING! I have received so many great free items and well as highly discounted big ticket items that I will use, my family will use, things we needed to make our home better and great gifts and stocking stuffers for the holidays! The outside of my home is completely decorated this year, all because of this program!
I was having problems signing back in…
I was having problems signing back in after needing to change my payment info but GIGI helped me and she was GREAT!! I could not have done it with out her I was about to cancel everything but thanks to GIGI all is good again!!
it's terrible service
unauthorized charges
Love the fact that they take care of…
Love the fact that they take care of things as quick as possible. Would love the price to go down a bit. Continue doing what you guys are doing! Let's make it a great month!
Frustrating but worth it!!
Gigi walked me through the entire process. It was very frustrating at first. I tried to connect to the Amazon account more than a few times. I had asked for a refund. Gigi promised that if they couldn't save me double the money, she would refund me! I can't wait to see the orders come in!
The customer service is perfection!
The customer service that they provide is amazing. The answer all the questions that you have, and provide clear and concise directions for anything you need. 10 stars!
agent was clear and helpful even though…
agent was clear and helpful even though I was frustrated
5 STAR CUSTOMER SERVICE
My experience with customer service was great. Neil inspired me to write a review, which is something that I hardly do, but he was very knowledgeable patient and went above and beyond to help me get things just right to maximize my “Freebies”. I would recommend to everyone that you try this.
Gigi was very helpful!
Awesome customer service
Think Twice Before Joining Freebie Flow: My Nightmare Experience
If you’re considering Freebie Flow, let me stop you right there. This company has been an utter disappointment, riddled with empty promises and shady practices. From day one, the service has failed to deliver on anything it claims. Not once have I received the 10+ free items they “guarantee.” Every time an item was supposed to ship, it would mysteriously get canceled—convenient, right? To make matters worse, they’ve recently changed their policy so they no longer guarantee those 10+ items per month. So unless you’re reading every word of the fine print (and even then, good luck), you’re in for a rude awakening. Thinking I might be doing something wrong, I followed their advice and added a teen account to increase my chances of receiving items. Guess what? The teen account kept disconnecting from Freebie Flow. I tried creating another account since I had paid for two slots, and the same thing happened. Frustrated beyond belief, I requested a refund. Of course, they gave me the runaround until my subscription “coincidentally” ended—conveniently making me ineligible for a refund. Adding insult to injury, their so-called “solution” to getting more items is telling you to change your preferences to 80% and spend up to $8. Excuse me? I didn’t sign up to spend more money—I signed up to receive the 10+ free gifts per month they promised. And guess what? I still never received a single one. Freebie Flow is a classic case of false advertising and zero accountability. They’re quick to take your money but offer nothing in return except frustration. If you value your time, money, and sanity, avoid this company at all costs. I wouldn’t recommend Freebie Flow to my worst enemy. Save yourself the headache and look elsewhere for a trustworthy service.
Reply from FreebieFlow2024-11-24
Hey Ms Shortcake, we are really really sorry to hear this negative review. Just to clarify, our support is trained to offer assistance first and foremost, in the case we can get you set up properly to use the service before going forward with a refund. If it didn't work out for you, we are more than happy to issue that refund as per our guarantee! Please reach out to our live chat if this is the case. To address the change in our guarantee, we did need to make a necessary change to update it to: "If you don't receive double your subscription in savings, you get a full refund". We sent out emails, website and telegram announcements 1.5months+ in advance of this change as a heads up, and it's currently clearly reflected on our website for all new customers! Regardless, please reach out to our support and we will do all that we can to help you and make things right if you were under the impression you qualified for our older guarantee! :) Once again we're really sorry to hear of your negative experience and would appreciate the opportunity to make it right with you. Best, FreebieFlow team
Neil was very helpful for reconnecting…
Neil was very helpful for reconnecting my account
Neil was kind and patient with…
Neil was kind and patient with assisting me to set up and link accts
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