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Shopping & Fashion

Fuenza

12 reviews

4.312 reviews
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About Fuenza

Data updated
Website
fuenza.com
Category
Shopping & Fashion
Location
United States · Sheridan
Status
Unclaimed
Last 12 months
12 reviews
Replies to negative
100% (2/2)
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Is Fuenza legit?

Fuenza (fuenza.com) has a 4.3 out of 5 rating on OK.one, based on 12 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Socorro Grandville · 1 review · Verified · Experienced 2026-07-08 ·

The bottle's way too small for that…

The bottle's way too small for that amount very disappointed

Reply from Fuenza2026-07-17

Hello Socorro, You ordered our 1 oz trial bottle, which is designed to provide exactly 6 loads, as clearly stated on our website. While the bottle may appear smaller than expected, our formula is highly concentrated and contains the full advertised number of doses. If you've already tried the product, we'd genuinely love to hear your thoughts on its performance, fragrance, and overall results. At the end of the day, we believe what matters most is how well the product performs, not the size of the bottle. Fuenza is one of the first highly concentrated laundry perfumes of its kind in the U.S., so its compact bottle may be different from the large bottles typically associated with traditional fabric softeners and scent boosters. Despite its size, it delivers exactly the advertised number of loads and is designed to maximize performance rather than volume. If you have any questions about the recommended dosage or believe there may be an issue with your product, please don't hesitate to contact us. We're always happy to help.

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Gigi · 1 review · Verified · Experienced 2026-06-15 ·

Order was shipped quickly

Order was shipped quickly. Product has a nice clean lingering scent.

Reply from Fuenza2026-07-17

Thank you so much for your wonderful review! 💛 We're delighted to hear your order arrived quickly and that you're enjoying the clean, long-lasting fragrance. That's exactly what we created Fuenza for, to leave your laundry smelling fresh for as long as possible. We truly appreciate your support and hope you'll continue enjoying every load! ✨

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asassya1 · 2 reviews · Verified · Experienced 2026-04-05 ·

I had a misfortune with my initial…

I had a misfortune with my initial order that I never received. FUENZA addressed my issue in a timely matter abd offered me a replacement.

Reply from Fuenza2026-07-17

Thank you so much for your kind review! 💛 We're truly sorry your original order never arrived, but we're glad we were able to resolve the issue quickly and get a replacement on its way. Customer satisfaction is incredibly important to us, and we'll always do our best to make things right when something unexpected happens. We hope you're enjoying your Fuenza now, and thank you again for giving us the opportunity to fix the situation. We truly appreciate your support! ✨

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Pat Whitaker Whitaker · 1 review · Verified · Experienced 2026-03-19 ·

Iam glad I bought Italian Garden I love…

Iam glad I bought Italian Garden I love the smell and it has my whole house smelling just like the perfume I'm a happy customer thank you

Reply from Fuenza2026-04-20

Thank you so much for your lovely review! 💛 We’re thrilled to hear that you love Italian Garden - it’s one of our favorites too! The fact that it fills your whole home with that beautiful, perfume-like scent is exactly the experience we aim to create. We truly appreciate your support and are so happy to have you as a satisfied customer. Thank you again! 😊

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Tanda Grisham-Williams · 2 reviews · Verified · Experienced 2026-02-02 ·

I have yet to receive 1/2 of my order

Update: Customer service came to the rescue quickly following my previous review and resolved my issue. I definitely will purchase again! Original post: I have yet to receive 1/2 of my order. There was a delay due to weather 2 weeks ago but the shipment should have arrived by now. It is going on a month since I placed my order. I wish that there were more than 2 scents as well. Newer detergents match expensive colognes and it would be nice to have similar options. The one bottle I have competes with the hi-end scented detergents.

Reply from Fuenza2026-04-20

Thank you so much for your detailed feedback - we truly appreciate it 🙏 First of all, we’re really sorry to hear that part of your order still hasn’t arrived. That’s definitely not the experience we want for you. While there was a delay due to weather, this is longer than it should take. Please reach out to our support team with your order details and we’ll make sure this gets resolved for you as quickly as possible. On a positive note, we’re very happy to hear that the scent you’ve received is competing with high-end detergents - that means a lot to us 💛 We also appreciate your suggestion about expanding the range of scents. It’s great feedback, and we’re actively working on bringing more fragrance options in the future, including more premium-inspired profiles. Thank you again for your honesty and support - it helps us improve!

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Richmond Darby · 5 reviews · Verified · Experienced 2025-12-28 ·

This product is a real game changer for…

This product is a real game changer for us. The review from Travaulaya is greatly appreciated. We use it on our salon/ barbershop towels, our pets bedding and our elderly Mother-in-law's bedding and clothing.

Reply from Fuenza2026-04-20

Thank you so much for this amazing feedback! 🙏 We’re truly happy to hear that our product has become a game changer for you. It means a lot to us that you’re using it across so many important areas-from your salon towels to your pets’ bedding and your family’s care. That’s exactly the kind of versatility and impact we aim for. We really appreciate your trust and your kind words, and we’re grateful to have you as our customer 💛

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Sonia M · 1 review · Verified · Experienced 2025-12-09 ·

Shipping was fast and the products are…

Shipping was fast and the products are amazing. The smell last a long time and a little goes a long way! Would definitely order again!

Reply from Fuenza2026-04-20

Thank you so much for your kind words! 😊 We’re really happy to hear that you loved the products and that the scent lasts just as it should. It means a lot to us that you noticed how effective a small amount can be. We truly appreciate your support and can’t wait to have you back again soon! 💛

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Peggy Faulkenberry · 1 review · Verified · Experienced 2025-11-27 ·

What kind of sorcery do you have in…

What kind of sorcery do you have in this little bottle that gives such a strong scent profile? I honestly didn't expect a cap full to linger on my clothes plus made my home smell beautiful while using the dryer. Came back to the website to buy more!!

Reply from Fuenza2025-12-08

Hello Peggy, Thank you so much for your amazing review! ✨ We have to admit… Fuenza does feel a magical. Our fragrances are crafted to be ultra-intense, long-lasting, and uniquely special — so that even a tiny capful transforms your clothes and fills your home with a beautiful scent. Hearing that the fragrance lingered on your laundry and made your home smell incredible while drying is exactly the kind of reaction we love. That’s the Fuenza effect! 💛 We’re thrilled you came back for more - it truly means a lot to us. And just so you know - we’re already developing new scents right now, and we can’t wait to share them with you soon.💛💛

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SONYA S. · 1 review · Verified · Experienced 2025-11-30 ·

Worth Every Penny

I loved it so much that I bought a backup bottle of the Ylang Dream. The scent truly lasts. Just one cap is all you need. I paired it with my favorite fabric softener and my linens smell divine. Worth every penny.

Reply from Fuenza2025-12-08

Hello Sonya, Thank you so much for this wonderful review! 💛 We’re thrilled to hear you loved Ylang Dream enough to grab a backup - that truly means the world to us. Our formula is crafted so that just one cap delivers a long-lasting, luxurious scent, and knowing your linens smell divine is exactly the experience we want you to have. We’re grateful for your support, and we promise to keep creating fragrances that are worth every penny. And we’re excited to share that we’re already developing new scents, which we can’t wait to introduce soon.💛💛

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Linda Stacie · 1 review · Verified · Experienced 2025-10-08 ·

Stellar customer service

Stellar customer service: responsive and timely and friendly!

Reply from Fuenza2025-10-23

Hi Linda, Thank you! We’re so happy you had a great experience with our team 💖

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Nikki Thomas · 1 review · Verified · Experienced 2025-08-31 ·

Do not like the smell

Reply from Fuenza2025-09-07

Hi Nikki! We are very sorry that you don't like this particular fragrance. Fragrances are very much a matter of personal preference, and not everyone likes all fragrances, which is why we are actively working on developing more and more fragrances to satisfy all our customers! We believe that our other fragrances will win you over. Best regards, Fuenza Team

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Kevin Horinek · 1 review · Verified · Experienced 2025-08-08 ·

Very good online store

Perfect service from start to finish. Thank you.

Reply from Fuenza2026-04-20

Thank you so much for your kind words! 💛 We’re delighted to hear that everything went perfectly from start to finish -that’s exactly the experience we strive to deliver. We truly appreciate your support and hope to serve you again soon! 😊