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Media & Publishing

Gallery Collection

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201 reviews

4.8201 reviews
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About Gallery Collection

Data updated
Website
gallerycollection.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (4/4)
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About this business

The Gallery Collection is the leading business-to-business publisher of premium quality Christmas cards, Holiday Cards, and All Occasion greeting cards in the United States. Whether you opt for our personalized Greeting Cards or Greeting Card Assortments, they will be sure to leave a lasting impression. We also provide superb Business Cards, Certificates, Certificate Holders, and Presentation Folders. Established in 1929, and still family owned, we are proud of our reputation which has been built by combining beautiful craftsmanship with outstanding customer service to present you with the finest quality products available including our incomparable personal and business greeting cards. We guarantee it!

Written by the business, not verified by us.

Is Gallery Collection legit?

Gallery Collection (gallerycollection.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the card designs are beautiful and the overall product quality remains exceptional across orders. Reviewers also love how quick and easy the online ordering process is, allowing them to personalize items conveniently at their own pace. Furthermore, consumers are consistently impressed by the prompt delivery times and the exceptionally helpful support team. However, some people mentioned occasional issues with delayed shipments, missing inscriptions, or receiving incorrect items and wrong sizes. Despite these occasional setbacks, buyers appreciate that customer service representatives promptly step in to provide generous and satisfying solutions.

Auto-generated from all reviews of this business. For reference only.

What people say

customer service was best i’ve had and…

customer service was best i’ve had and will continue to use them! they went above and beyond

Reply from Gallery Collection2026-01-09

We're happy to hear that you had such a positive experience with our customer service! Thank you for your wonderful feedback; Gallery Collection truly appreciates your business.

漂亮的卡片

我每年都会从这家公司购买圣诞贺卡,卡片很漂亮。我支付了额外费用将地址打印在信封上,但上传地址的程序太难使用,以至于今年我没有时间重新提交,只能让他们打印回信地址。 这也是我对同一购买留下的第三次评论,所以我希望他们现在不再问我。

Reply from Gallery Collection2026-02-06

Thank you for your continued loyalty and for sharing your feedback. We’re delighted to hear you love the beauty of our cards, and we’re sorry the address upload process was difficult to use. We appreciate you bringing this to our attention, and we’re glad a Gallery Collection representative has been in touch to help make this right.

Reliable, Professional, and Excellent Quality

Our organization had a great experience with The Gallery Collection. Their website was user-friendly, the customization options were clear, and the finished cards were excellent quality. Having them handle the personalization, addressing, and mailing made the process effortless. A true 5-star service.

Reply from Gallery Collection2026-01-09

We're so happy to hear that you had a great experience. It's wonderful that our Gallery Collection website, customization options, and card quality met your expectations. It's great to know that our goal of making the process easy was achieved here! Thank you for your positive feedback.

It was easy to place my order and their…

It was easy to place my order and their customer service rep was extremely helpful.

Reply from Gallery Collection2026-01-09

We're happy to hear that placing your Gallery Collection order was easy, and that our customer service representative was helpful. We appreciate your positive feedback and thank you for your order!

Easy ordering process with instant preview!

Easy ordering process and loved that the preview was instant. Only negative was that I paid for expedited processing/shipping and the order still took a week and a half to arrive.

Reply from Gallery Collection2026-01-13

We're glad you found ordering easy and liked the instant preview. We apologize that the expedited processing/shipping didn't meet expectations and appreciate your feedback. I see that someone from Gallery Collection Customer Service has already been in touch. Thank you for the opportunity to make things right for you!

Beautifully quality designed cards…

Beautifully quality designed cards should up in a timely manner. I will order with this company again.

Reply from Gallery Collection2026-02-05

Thank you for your kind review! We’re happy to hear you loved the quality and design of your cards and that they arrived on time. Gallery Collection truly appreciates your trust and support.

Issue with Envelopes

The issue we had was the envelopes weren't correct. One side wasn't sealed so we had to go through the process of sealing each one before we sent the cards out.

Reply from Gallery Collection2026-02-05

Thank you for bringing this issue to our attention. We’re very sorry for the inconvenience you experienced with the envelopes. Gallery Collection appreciates you giving us the opportunity to address and resolve this matter, as feedback like yours helps us improve our quality and processes.

Very happy with the ease of use

Very happy with the ease of use of the website and designer tools. And the office was very pleased with the quality of the cards. The people who received the cards were pleased. Had one minor issue after the order was placed. So I sent an email to customer service, they responded promptly and fixed it painlessly.

Reply from Gallery Collection2026-01-13

We’re thrilled to hear that you found the Gallery Collection website and designer tools easy to use, and that your office and recipients were pleased with the quality of the cards! We’re also glad our Customer Service team was able to quickly resolve the minor issue—thank you for sharing your experience and for your continued support.

Did no receive the 2 birthday cards…

Did no receive the 2 birthday cards with my order.

Reply from Gallery Collection2026-02-14

Thank you for bringing this to our attention. We’re very sorry that your complimentary birthday cards were missing from your orders. I see that a Gallery Collection customer service representative has been in touch, and we appreciate the opportunity to connect with you and resolve the issue.

The cards we received is always exactly…

The cards we received is always exactly what we requested. The arrival is always on time. The cards there selves are very beautiful and I'm very proud to send them to our clients.

Reply from Gallery Collection2026-01-09

We're happy to hear that you're consistently pleased with the quality and timely delivery of our Gallery Collection cards. It's great to know you're proud to share them with your clients. Thanks for your positive feedback and for ordering with us again!

Quick turnaround

We ordered them pretty close to Christmas so I was a little concerned we wouldn't get them in time. The turnaround time was so quick. The card material was very nice and sturdy. They branded the cards for us and got them to us with enough time to send them out to our clients.

Reply from Gallery Collection2026-01-13

We’re so glad to hear that your Gallery Collection order arrived quickly, even with the tight timeline before Christmas! It’s wonderful that you were pleased with the quality, sturdiness, and customization of your cards. Thank you for sharing your experience—we look forward to helping with your next order!

Ouik Stop

I was on a short notice to deliver a product ASAP. Customer service was great and delivered the product as promised, also the tools was easy to use.

Reply from Gallery Collection2026-02-05

We’re glad our customer service could support your tight timeline and that your order was delivered as promised. It’s great to hear you also found our tools easy to use, and Gallery Collection genuinely appreciates your feedback!

We were so happy with the cards from…

We were so happy with the cards from The Gallery Collection. They came quickly and the quality was excellent. We were very impressed with how nice the cards were and loved that they could be personalized. We will definitely be ordering again!

Reply from Gallery Collection2026-01-13

We’re thrilled to hear that you were so happy with your Gallery Collection cards! It’s wonderful that the quality, personalization, and speedy delivery exceeded your expectations. Thank you for your kind feedback—we look forward to helping with your next order!

World Class Service

From start to finish, this was a seamless experience. Laura understood my vision right away and helped me choose the perfect card. After I sent the address list, everything was taken care of. Great job, Gallery Collections, and thank you, Laura, for the world-class service!

Reply from Gallery Collection2026-01-13

We’re so glad to hear that your experience with Gallery Collection was seamless from start to finish! It’s wonderful that Laura was able to bring your vision to life and make the process effortless. Thank you for sharing your feedback—we truly appreciate it!

Great Service and Great Products

We use The Gallery Collection every year for our company Holiday cards and we love working with them. They offer a great selection of cards and customization making the whole process from selection to ordering simple and easy. The staff is friendly, easy to work with, and respond quickly to any questions or concerns that may arise with your order. If you're in need of cards for any occasion, we highly recommend using The Gallery Collection.

Reply from Gallery Collection2026-01-09

Wow, what wonderful feedback! We're happy to hear that you appreciate our wide selection of cards and customization options. And it's great to hear that our team provides the friendly and efficient service we strive for. Thank you for recommending Gallery Collection and for ordering with us year after year!

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