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Game-Set-Match, Inc.

60 reviews

4.860 reviews
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About Game-Set-Match, Inc.

Data updated
Website
gamesetmatchinc.com
Category
Sports
Location
United States · Denver
Status
Unclaimed
Last 12 months
52 reviews
Replies to negative
100% (2/2)
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Is Game-Set-Match, Inc. legit?

Game-Set-Match, Inc. (gamesetmatchinc.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Chenlin Hsieh · 1 review · Verified · Experienced 2025-09-30 ·

Fast processing time and the product…

Fast processing time and the product arrived on time!

Reply from Game-Set-Match, Inc.2025-10-09

Hi there Chenlin! Thanks so much for the nice review. It was a pleasure working with you and we hope to see you back!

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XX · 4 reviews · Verified · Experienced 2024-12-09 ·

Great service

Great service! Prompt delivery.

Reply from Game-Set-Match, Inc.2025-09-26

Wow! Thanks so much for the 5-Star review. We are so happy you shopped with us!

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Gus B · 1 review · Verified · Experienced 2025-09-01 ·

Amazing service

Amazing service, fast shipping, and friendly customer support team. Highly recommend for anything Tennis related. I was able to find Tennis shoes in my size that were out of stock everywhere else.

Reply from Game-Set-Match, Inc.2025-09-16

Hi Gus, we are so pleased we had the shoes you were looking for! Thank you for the kind words and nice review. Hope to see you again soon!

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Jada Powell · 1 review · Verified · Experienced 2025-08-28 ·

Great service

Racket in perfect condition, prompt delivery. Appreciate you all!

Reply from Game-Set-Match, Inc.2025-09-12

Jada, I think you ordered the last of the special edition! I'm so glad we had it for you. Thanks for shipping with us. Hope to see you back - online and in person!

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Sam · 1 review · Verified · Experienced 2025-08-31 ·

Exact product, fast shipping, excellent service!

Really appreciate GSM for having exactly what I was looking for and sending it quickly all the way from Denver to Washington DC.

Reply from Game-Set-Match, Inc.2025-09-12

Hi Sam. It was a real pleasure speaking with you and working with you. We am thrilled that we had what you wanted, and thank you for the nice review.

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Marjory J Weldon · 1 review · Verified · Experienced 2025-08-25 ·

Good site

Well informed on progress of order. Arrived quickly

Reply from Game-Set-Match, Inc.2025-09-12

Thank you for the nice review. We appreciate you shopping with us and hope you revisit our site.

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Michael Mehall · 2 reviews · Verified · Experienced 2025-08-11 ·

You had the best price on the items I…

You had the best price on the items I was looking for, and you delivered them within the timeframe you promised. That is the definition of customer service!

Reply from Game-Set-Match, Inc.2025-08-22

Thanks for the nice review Michael. We are absolutely focused on customer satisfaction. Thank you for shopping with us!

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D. · 2 reviews · Verified · Experienced 2025-08-11 ·

clearance price was fantastic

clearance price was fantastic shipping was fasr

Reply from Game-Set-Match, Inc.2025-08-22

Thanks for the review. We appreciate it! We are so pleased that you are happy with your product delivery and price.

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Autumn · 3 reviews · Verified · Experienced 2025-08-02 ·

One of the only companies I could find…

One of the only companies I could find that had the racquet I needed. They had Correct description of racquet specs. Unlike 2 other companies I searched. Fair price and quick delivery service. Very happy, and will use this company again in the future.

Reply from Game-Set-Match, Inc.2025-08-22

Great to hear Autumn. We are glad you found what you were looking for and look forward to seeing you again! Thanks for the great review.

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Bellingham Yacht Club · 2 reviews · Verified · Experienced 2025-08-04 ·

Free overnight shipping was great

Free overnight shipping was great. However, it turns out that the brand and model of racquet I wanted showed in stock on the website, but I when I called to verify it was in stock the salesman told me it was actually out of stock. So I had to choose another brand of racquet.

Reply from Game-Set-Match, Inc.2025-08-15

Our apologies for not having exactly what you wanted. Our fault. Yet we are so grateful that you chose a suitable alternative. We are working diligently to get our inventory straight across all 5 of our retail locations so we can feed our e-commerce site more accurately. Thank you for the feedback!

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Oliver Montas · 1 review · Verified · Experienced 2025-07-30 ·

Expedient service

Expedient service. Attentive follow-up. Local business feeling.

Reply from Game-Set-Match, Inc.2025-08-15

What a great review. Thank you! We absolutely strive to provide individual service for an enjoyable shopping experience - online and in our 5 retail locations. Thank you for trusting us!

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Marie · 2 reviews · Verified · Experienced 2025-08-03 ·

Extra fast service!

Pickle ball paddle was shipped out immediately and delivered within a few days all the way to East Coast.Excellent service.

Reply from Game-Set-Match, Inc.2025-08-15

Thanks for the great review Maria! We truly appreciate it, and value your business.

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Cristopher Jose · 1 review · Verified · Experienced 2025-07-26 ·

Fast and efficient service.

Reply from Game-Set-Match, Inc.2025-08-15

Thank you for your review! We are focused on getting you what you want quickly. We appreciate your business.

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Cavan O'Horo · 1 review · Verified · Experienced 2025-07-31 ·

Every thing was as expected with a…

Every thing was as expected with a better price than other sellers

Reply from Game-Set-Match, Inc.2025-08-08

Enjoy the product Cavan. We are happy and appreciative that your experience with us was a 5* experience. Hopefully we will see you back for more great deals!

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Alejandro M. · 1 review · Verified · Experienced 2025-07-13 ·

10/10 Experience

Item as described. Arrived in timely fashion and it was no hassle at all

Reply from Game-Set-Match, Inc.2025-07-24

Great to hear Alejandro! We appreciate your business and hope you return to Game-Set-Match, Inc.

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Danielle I Vindez · 7 reviews · Verified · Experienced 2025-07-21 ·

Be honest and persistent

After finding the paddle I know well, (which Prokennex told me will no longer be produced) I found one and ordered from Game Set Match. After four days of play the paddle surface material started chipping off and the grip came loose. Game Set Match did right by me and found me another paddle and said if that one does not work out we will find you yet another. Bravo, made me feel valued.

Reply from Game-Set-Match, Inc.2025-07-24

Hi Danielle, I'm truly sorry you were not satisfied with our initial response. We sent the photos you sent us to ProKennex for evaluation and they called them "inconclusive". However, since you have resubmitted additional photos we were able to get those sent to the brand for additional evaluation. As you said, the paddle is no longer available at ProKennex or at Game-Set-Match, Inc. so we are hoping that they either direct us to replace the paddle for you (equal quality / price) or that they replace it for you. We appreciate your patience and understanding while we are in this holding pattern. We will continue to stay in touch with you. 8/15/25: Danielle, it was so easy to work with you. We appreciate your patience and understanding. So happy we were able to get you the replacement paddle. Enjoy!

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customer · 2 reviews · Verified · Experienced 2025-07-13 ·

Great deals online

Great deals online, super fast ship to store option. At pickup, staff was friendly and took about two minutes. Then, the staff indulged my young child who wanted to try out some paddles and hit a ball for fun.

Reply from Game-Set-Match, Inc.2025-07-24

So glad you had a great experience. We are fortunate that 2 of our locations (at this time) have hitting walls for customers to try different paddles quickly. Thanks for shopping with us and we hope to see you again soon!

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Tom Schwaig · 1 review · Verified · Experienced 2025-07-11 ·

The ball

The ball, being gray, blends in with the court so that you can't see the ball very well. Also, the ball has more of a bounce on dinking and less of a bounce when you drive it. It's not anything like a regular yellow pickleball. On the bright side it is silent. The other three people that played with it concurred.

Reply from Game-Set-Match, Inc.2025-07-18

Hi Tom, thank you for the product review on the DigiPro 3-D printed pickleball. We truly appreciate your feedback. Although you are not satisfied with the product, we hope the shopping experience with Game-Set-Match, Inc. was excellent. We’d love to see you back for more pickleball equipment and supplies.

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Jeffrey Chamberlain · 2 reviews · Verified · Experienced 2025-06-11 ·

Overall great service

Overall great service! Received my order quickly and the price was fantastic! Thanks

Reply from Game-Set-Match, Inc.2025-07-10

Thank you for the nice review, Jeff. We appreciate your business and hope you continue shopping with us.

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PADUA FREDERICK · 4 reviews · Verified · Experienced 2025-06-12 ·

Fast shipping and correct order

Reply from Game-Set-Match, Inc.2025-07-10

Hi Padua, thank you for the 5-star review. It is always nice to have happy customers. We hope you are enjoying your purchased item. We hope to see you back at our shop!