GamsGo (gamsgo.com) has a 3.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I am not happy with your customer service.
I bought chatgpt subscription shared. And since 2 Days it is a FREE ACOUNT. You didnt upgrade the account. You are wasting my days. I got 15 days left and you already wasted 2 days!!!!
I CANNOT RECOMEND GAMSGO IF THEY IGNORE BUYERYS.
Reply from GamsGo2026-07-08
Hello, I am the Customer Service Supervisor at GamsGo. We have carefully reviewed your feedback, especially the part where you mentioned that your shared ChatGPT subscription is currently showing as a free account and that this has affected your remaining subscription days.
We understand that you want to confirm the order status and receive a clear follow-up path as soon as possible. To avoid discussing order and account details in a public comment area, please contact us at [email protected] and include your order number, screenshots of the current account status, screenshots showing the remaining subscription days, and the related communication records. We will continue reviewing the order based on the information you provide and assist you with a feasible follow-up solution.
Thank you for your feedback.
GamsGo Customer Service Team
Every two months my youtube premium subscription turn int a normal one with advertisement.
Every tim you need to contact Gamsgo and try to let them know tha your subscription isn't working.
They have a tricky AI systeme that put you in a loop to avoid you to contact directly the support service.
i'm disapointed with gamsgo
Reply from GamsGo2026-07-08
Hello, I am the Customer Service Supervisor at GamsGo. We have carefully reviewed your feedback, especially the part where you mentioned that your YouTube Premium subscription periodically turns back into a standard account with ads and that you need to contact support repeatedly to confirm the subscription status.
We understand that you want to confirm the order status and receive a clearer follow-up path as soon as possible. To avoid discussing order and account details in a public comment area, please contact us at [email protected] and include your order number, screenshots of the current YouTube Premium status, screenshots showing the ads, and the related communication records. We will continue reviewing the order based on the information you provide and assist you with a feasible follow-up solution.
Thank you for your feedback.
GamsGo Customer Service Team
online support is clear, detailed and very quickly.
The online support is currently very busy, but once you have been assigned the waiting place, the service is clear and detailed very quickly.
The subscriptions work really well without any problems, both Chat GPT and Spotify.
Reply from GamsGo2026-07-08
Thank you for your detailed feedback! We're glad our online support was clear and quick once connected, even during a busy period. It's great to hear both your ChatGPT and Spotify subscriptions are working well, and we hope they continue to run smoothly for you.
GamsGo Customer Service Team
J
Jason · 1 review · Experienced 2026-03-01 ·
★★★★★
affordable price
The login process is a bit inconvenient, but I'm satisfied because it's very affordable.
Reply from GamsGo2026-07-06
Thank you for your honest feedback! We're glad the affordable price makes the service worthwhile for you, and we also appreciate your note about the login process. We'll keep working to make the experience easier and smoother.
GamsGo Customer Service Team
J
John Rigakis · 1 review · Experienced 2026-06-24 ·
★★★★★
Very reliable seller!
Very kind, trusted and communicative seller!
Reply from GamsGo2026-07-06
Thank you for your kind feedback! We're glad you had a trusted and smooth communication experience with the seller. We hope every future order brings you the same confidence and satisfaction.
GamsGo Customer Service Team
Thank you for your enthusiastic feedback! We're happy to hear you enjoyed the service and our fast response. We hope GamsGo keeps making things easy and pleasant for you.
GamsGo Customer Service Team
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Anthony Thompson · 2 reviews · Experienced 2026-07-01 ·
★★★★★
Good service provided
Good service and a brilliant price..
Excellent support should problems arise and always resolve your problems..
Reply from GamsGo2026-07-06
Thank you for your great feedback! We're glad you appreciate both the price and the service, and it means a lot to know our support team has been able to resolve your issues when needed. We hope GamsGo continues to be a reliable choice for you.
GamsGo Customer Service Team
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fnf_cup · 1 review · Experienced 2026-07-05 ·
★★★★★
So fast and so cheap
Reply from GamsGo2026-07-05
Thank you for your feedback! We're glad you found the service both fast and affordable. We hope GamsGo continues to bring you great value and a smooth experience.
GamsGo Customer Service Team
Thank you for your enthusiastic feedback! We're happy to know you were pleased with our fast response and service. We'll keep doing our best to support you quickly whenever you need help.
GamsGo Customer Service Team
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Hyoung-tae,WonhwaBear, KIM · 1 review · Experienced 2026-07-04 ·
★★★★★
I use various services cheaply and…
I use various services cheaply and safely!
Reply from GamsGo2026-07-06
Thank you for sharing this! We're happy to know you can use different services through GamsGo in a way that feels both affordable and safe. Wishing you continued smooth use with us.
GamsGo Customer Service Team
I've had an excellent experience with GamsGo for the last four years. One bad experience on Marketplace, but as far as the big picture goes, that still doesn't cast any shade to GamsGo. Problems are quickly resolved. Time has told the tale. Highly recommended.
Reply from GamsGo2026-07-05
Thank you for staying with GamsGo for the last four years! We truly appreciate your honest and balanced feedback. We're sorry you had a bad marketplace experience, but we're glad our overall service and quick problem-solving have continued to earn your trust. Your recommendation means a lot to us.
GamsGo Customer Service Team
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ali mirsepaho · 1 review · Experienced 2026-07-02 ·
★★★★★
I have been a customer of GamsGo
I have been a customer of GamsGo, but unfortunately my YouTube Premium subscription suddenly disappeared.
The order is still visible in my Order History, but it is missing from my Subscriptions, so I cannot create a support ticket.
I have contacted support by email and live chat multiple times. Unfortunately, I only receive the same automated response asking me to send screenshots, even after I have already provided them several times.
I am simply asking for a human agent to review my case and either restore my YouTube Premium subscription or issue a refund.
I hope GamsGo can resolve this issue promptly.
Reply from GamsGo2026-07-04
Hello, I am the Customer Service Supervisor at GamsGo. We have carefully reviewed your feedback, especially the part where you mentioned that your YouTube Premium order is still visible in your Order History, but missing from your Subscriptions, which prevents you from continuing to submit a support request.
We understand that you want to confirm the subscription status and receive a clear follow-up path as soon as possible. To avoid discussing order and account details in a public comment area, please contact us at [email protected] and include your order number, screenshots of the Order History, screenshots of the Subscriptions page, the screenshots you have already submitted, and the related communication records. We will continue reviewing the order based on the information you provide and assist you with a feasible follow-up solution.
Thank you for your feedback.
GamsGo Customer Service Team
Thank you for the cheerful feedback! We're happy to know you had a good experience with GamsGo. Wishing you more smooth and enjoyable moments with our service.
GamsGo Customer Service Team
V
Vincent Valentine · 1 review · Experienced 2026-07-01 ·
★★★★★
Don't waste Your TIME
You care about your time? Avoid this. My YouTube Premium (Family account) was suddenly cancelled after just a month. Support refused to fix it normally and instead demanded my Google account login, password, and backup codes. Absolute dealbreaker. If you can't provide a service the way you offer it, don't do it.
Reply from GamsGo2026-07-04
Hello, I am the Customer Service Supervisor at GamsGo. We have carefully reviewed your feedback, especially the part where you mentioned that your YouTube Premium Family account was cancelled after about one month and your concerns about communication involving account login information and backup codes.
We understand that you want to confirm the order status and receive a clearer and safer follow-up path. To avoid discussing your order and account security details in a public comment area, please contact us at [email protected] and include your order number, screenshots of the YouTube Premium status, screenshots of the related prompts, and the communication records. We will continue reviewing the order based on the information you provide and assist you with a feasible follow-up solution.
Thank you for your feedback.
GamsGo Customer Service Team
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Add Value · 1 review · Experienced 2026-07-02 ·
★★★★★
I love the experience in GamsGo!!!
Reply from GamsGo2026-07-06
Thank you for the lovely feedback! We're so happy to hear you love your experience with GamsGo. We hope every visit continues to feel easy, smooth, and enjoyable.
GamsGo Customer Service Team
Thank you for your feedback! We're glad to hear everything is fine with your experience. We hope GamsGo continues to work smoothly for you.
GamsGo Customer Service Team
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Carlos Cortés · 6 reviews · Experienced 2026-07-03 ·
★★★★★
100% recommended
100% recommended! good prices!
Reply from GamsGo2026-07-06
Thank you for the 100% recommendation! We're glad you like our prices and had a positive experience with GamsGo. We truly appreciate your support.
GamsGo Customer Service Team
Thank you so much for your support! We're happy to know you plan to keep buying from GamsGo. We truly appreciate your trust and wish you a great experience every time.
GamsGo Customer Service Team
Scammers, i bought a share Claude account and i received a fake link of a clone page of Claude(different address though, but similar), an username and password. Of course, it was very risky to log in in such page. I ask you Claude about this, and they replied that this was an attempt of Web Spoffing or pishing. Later, I ask Gamsgo to intervine and they replied that everything was delivered without problems. At this point, I'm reporting the page European Anti Fraude Office
Reply from GamsGo2026-07-04
Hello, I am the Customer Service Supervisor at GamsGo. We have carefully reviewed your feedback, especially the part where you mentioned that after purchasing a shared Claude account, the access link and login information you received raised security concerns for you.
We understand that you want to confirm whether the order and account access method are working properly. To avoid discussing order, account, and link details in a public comment area, please contact us at [email protected] and include your order number, screenshots of the related link page, screenshots of the product page, the seller name, and any related communication records. We will continue reviewing the order based on the information you provide and assist you with a feasible follow-up solution.
Thank you for your feedback.
GamsGo Customer Service Team
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Vin · 1 review · Experienced 2026-07-02 ·
★★★★★
Poor buyer protection in my case.
I had a very disappointing experience with GamsGo.
I purchased an account, but it became unusable while still within the warranty period. I barely used the service, and when I tried to log in again, the account was already not working.
I contacted the seller, but instead of providing a real solution, replacement, or clear evidence, the seller accused me of changing the username and causing the account suspension. I did not change the username, and the seller never provided verifiable proof such as timestamps, account logs, or official evidence.
I asked GamsGo to intervene, but the after-sales case was closed without any refund, replacement, compensation, or practical resolution.
After I posted my review, GamsGo publicly replied and asked me to contact the support address they provided with my order number, seller name, screenshots, after-sales records, review notice, and communication records. I followed their instructions and sent the information, but after more than 48 hours, I still have not received any reply or practical follow-up.
What made the experience even worse is that my negative feedback on GamsGo appeared to be temporarily hidden with the message: “Some feedback is temporarily hidden due to after-sales handling or inappropriate language.” In my opinion, this makes the review system feel less transparent, especially for buyers who want to understand real after-sales experiences before making a purchase.
Based on this experience, I cannot recommend this platform. The warranty protection did not help in my case, the seller’s unsupported accusation was not properly challenged, and even after following GamsGo’s own escalation instructions, I still have not received a meaningful response. Buyers should be careful, because if an account becomes unusable, you may still end up losing your money.
Reply from GamsGo2026-07-02
Hello, I am the Customer Service Supervisor at GamsGo. We have carefully reviewed your feedback, especially the part where you mentioned that the account became unusable during the warranty period, that the seller’s explanation about the account issue did not match your understanding, and that the after-sales result did not meet your expectations.
As this order involves a third-party seller, we recommend that you continue confirming the account status and related explanation with the seller. GamsGo will also assist you in following up on the case. To avoid discussing order, account, after-sales, and review-related details in a public comment area, please contact us at [email protected] and include your order number, seller name, screenshots showing that the account cannot be used, after-sales records, screenshots of the review notice, and the related communication records. We will continue reviewing the order based on the information you provide and assist you with a feasible follow-up solution.
Thank you for your feedback.
GamsGo Customer Service Team
