GamsGo

Great service and excellent support!

This company offers the best deals and the support is second to none. I had a issue and there support fixed it extremely fast. I will certainly purchase more things quickly. Great service! I am a happy customer.

top, everytime is perfect

top. everytime is perfect

Excelente

Excelente, muy amable, lo recomiendo. Excellent, very friendly; I recommend it.

1 star

1 star I had a very disappointing experience with GamsGo. I purchased a Spotify Premium subscription for my existing account. It worked for only one day before I was removed from the Family plan. The seller then offered me a completely different Premium account instead of restoring Premium on my own account. That was not what I paid for. I specifically purchased a subscription for my existing account, not a replacement account. I made it clear several times that I did not want a new account, but my refund request was repeatedly denied. Based on my own experience, I suspect this is related to Spotify's increasing enforcement of Family plan restrictions. If that is the case, then offering another Family account is not a real solution, as the same issue could happen again. This is my personal conclusion based on what happened to my account. The seller was polite and responsive, so I don't believe this was an intentional scam. However, I don't think customers should be expected to accept a completely different account when the advertised service can no longer be provided. A refund would have been the fair solution. Unfortunately, I cannot recommend GamsGo based on my experience.

Unusable service, rude seller

I asked for help multiple times because the service didn’t work. The seller only kept resending the same login details without fixing anything. When I requested a refund, they refused, called me a scammer, and behaved disrespectfully. Completely unacceptable experience. Update: Two weeks have passed since the requested follow‑up, and nothing has happened. Absolutely zero assistance — the seller’s attitude toward the customer is incomprehensible to me. A provider to avoid.

Everything... perfect!

Everything so far, all this time, it has been perfect!

I had many issues with gamsgo

I had many issues with gamsgo, Abos that where cancelled occasionally, no or quite delayed customer support. Refunds or even reuse of wallet money is not possible.. seems like a scam

**Terrible experience with a delayed…

**Terrible experience with a delayed refund that caused account issues and confusion** I had a very disappointing experience using GamsGo. I purchased a top-up service for my Honkai: Star Rail account through one of the sellers on the platform. The payment was completed successfully, and I had no issues initially. However, almost **one month later**, the seller suddenly refunded the payment without my consent. The delayed refund caused a lot of confusion on my part because I had already considered the transaction completed and continued using my account normally. I was not informed beforehand about any potential refund, reversal, or issue with the purchase. As a result, I was left dealing with the consequences of a transaction problem that happened long after the original payment. The most frustrating part is that I am now struggling to resolve an issue caused by the seller’s decision to refund the payment. I expected better support and protection from a marketplace platform, especially when a seller’s action directly affects a customer's account. I understand that third-party top-ups may involve certain risks, but customers should not be left without proper assistance when unexpected seller actions create serious problems. GamsGo should improve their seller monitoring, communication, and customer protection policies to prevent situations like this from happening to other users. This experience has caused unnecessary stress and uncertainty regarding my account, and I hope GamsGo takes this matter more seriously.

ok they are the best

Experience and service are very…

Experience and service are very excellent!!

Refund policy and support

If the product works, then gamsgo is great. But if doesn't, then it sucks so bad. I tried to refund the product 3 times, and every time the price was going down, while the refund never happened. It was delayed over and over again, and canceled on its own. The worst part is that the money would return as credits, and not on my wallet. So not only does it not refund, if it does. Then it's only so that you may spend them again, and while you also receive less than what you've spent. Literally the worst experience I've had, I didn't expect this from a well established company.

The support people are super rude and…

The support people are super rude and want the customer to pick up the tab for transaction charges when they are not able to deliver a subscription. Why would gamsgo take the order if they are not confident of fulfilling the order? Extremely bad experience

Pro services

Pro services - fully recomended

Shitty customer support. The CS is Finn for your information

The customer support was super irresponsible. Sharing a chatgpt plus account, and conversations got terminated because another user deleted everything. Asked to switch to a new chatgpt account, was banned because they said I've reached the switch limit. Ignored my complaint about users generating sexually infringing content. Asked for refund and only offered fraction of the payment (used a month out of a three month plan) and were only willing to pay way less than 2/3 as refund, saying that was their maximum compensation.

Terrible support

Terrible support; they restrict you just because they feel like it. DO NOT BUY FROM GAMSGO!!

GamsGo ignored a reported seller of fraudulent Adobe accounts and refused a full refund

I paid a total of USD 21.56 for an Adobe subscription through GamsGo. I purchased the service believing that I would receive access to a legitimate and properly authorized Adobe subscription. Instead, the seller provided an account that appeared to have been created or obtained through fraudulent and unauthorized methods against Adobe. This was not a normal cancellation or a simple change of mind. The problem was that a legitimate service was never provided in the first place. GamsGo has a responsibility to properly verify its sellers and ensure that accounts offered through its platform are legitimate, legally obtained, and authorized. In my case, GamsGo failed to do so. After discovering the problem, I repeatedly reported the seller and the account to GamsGo and clearly explained that the account appeared to be fraudulent. GamsGo therefore cannot claim that it was unaware of the issue. However, my repeated reports were effectively ignored. Even after I reported the seller, the same seller continued openly offering the same type of unauthorized and illegitimate accounts without any visible restriction. Based on my experience, GamsGo does not appear genuinely interested in identifying or removing scammers. Instead, it appears to allow scammers to continue selling through its platform while collecting commissions from each transaction. Even when a seller commits fraud, GamsGo remains in the middle, takes its fee, and leaves the customer to deal with the consequences. In my opinion, GamsGo appears to be an unethical company that uses scammers as a source of commission revenue. Rather than removing fraudulent sellers, it seems to benefit financially from their continued activity. As long as transactions continue, GamsGo earns fees, while victims are forced to fight for refunds. GamsGo posts polite and seemingly responsible replies in public Trustpilot comments, but its actual conduct is completely different. In public, it pretends to care about resolving customer complaints. In reality, it ignored my continued reports, allowed the reported seller to remain active, and shifted part of the financial loss onto me, the victim. The refund process was also unacceptable. I paid USD 21.56, but GamsGo refunded only USD 18.99, withholding USD 2.57 for alleged usage and fees. Why should an innocent customer suffer any financial loss when the problem was caused by the seller providing an unauthorized and apparently fraudulent account, together with GamsGo’s failure to properly verify and supervise the seller? GamsGo’s standard refund policy should not apply to this case. I did not use a legitimate service and then cancel because I changed my mind. I received an illegitimate account and suffered a loss as a result. Issuing only a partial refund transfers the consequences of the seller’s misconduct and GamsGo’s failure onto the customer. I did not request GamsGo credits, coupons, points, internal balance, or a partial refund. I demanded a full refund of the original USD 21.56 to my original payment method. The remaining USD 2.57 has still not been refunded, and the reported seller is still operating. A responsible company would investigate repeated fraud reports, immediately suspend the seller, stop the sale of the affected accounts, protect other customers, and fully refund the victim. GamsGo did none of these things in my case. Based on my experience, GamsGo is not a company that removes scammers. It appears to be an unethical intermediary that profits from scammers by collecting commissions while ignoring repeated warnings and allowing fraudulent sellers to continue operating. Customers considering shared software subscriptions through GamsGo should be extremely cautious.

Raccomanded

A very good service, i am very Happy thank you

Seller Fraud

they have fraud sellers and now my account is on negative in genshin, they are not responding to email and the chat bot is just repeating same sentance please give me justice

Since my negative review of the GamsGo…

Since my negative review of the GamsGo service I have received threatening emails from GamsGo. They have no shame. The standard of service from this company is beyond contempt and I recommend that they should not be trusted.

100% scam platform i registered as a…

100% scam platform i registered as a saler and i have 50$ balance on my account now i cant login account or use the balance 100% scam gamsgo.com never trust them