Garden of Life UK (gardenoflife.co.uk) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 79% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
I have been using this product for more than a year. Its the only product that keeps me uti free and gives me quality of life. I swear by this product.
Reply from Garden of Life UK2024-12-02
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Starting taking their microbiome once a day recently and feeling huge improvements to my general health. I have tried other formulas in the past but didnt really feel that much of a difference.
Haven’t tried their other products but have heard good things about them in general.
Reply from Garden of Life UK2024-11-29
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
S
SS · 1 review · Verified · Experienced 2024-11-22 ·
★★★★★
Really not happy that Garden of life…
Really not happy that Garden of life have discontinued the subscription service for the UT probiotics
Reply from Garden of Life UK2024-11-23
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
M
Ms John · 6 reviews · Verified · Experienced 2024-11-18 ·
★★★★★
I am not a fan of buying online but the…
I am not a fan of buying online but the experience was straight forward after a couple of tries
Reply from Garden of Life UK2024-11-19
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I ordered fast and waiting to try the product. Thank you !🤩
Reply from Garden of Life UK2024-11-18
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
It was easy to order what I wanted. Thankyou.
The only thing is you sent me an email offering a 20% off deal at the same time that I’d just spotted a 25%off deal which I used instead. I would have been happier to have received your 20%off deal at a different time when there wasn’t another deal on. These women’s probiotics are really expensive and any help to help make them affordable for me is very welcome. 😀
Reply from Garden of Life UK2024-11-18
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
K
Katherine · 4 reviews · Experienced 2024-11-07 ·
★★★★★
Great Products/Difficult Operations
Great Products, but have to buy in advance as they go out of stock so regularly its making me rely on sub -standard alternatives. Trying to chase a lost package was also difficult. Why not just sell directly in the UK?
Reply from Garden of Life UK2024-11-14
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The advertised 20% off 2 products is very misleading as this did not happen
Reply from Garden of Life UK2024-10-19
Hello Nancy,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great products and the service is amazing. I received the items in no time. I received at least two notifications before receiving the goods.
Reply from Garden of Life UK2024-10-04
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to understand, comprehensive website, looking forward to receiving my products
Reply from Garden of Life UK2024-10-03
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
A fantastic company, I'd highly recommend all their products as they're all food sourced and they have complete transparency about their product's ingredients down to where they were grown. Ethically perfect and excellent on customer services, beautiful products. A1 💖
Reply from Garden of Life UK2024-10-01
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
J
JT · 19 reviews · Verified · Experienced 2024-09-27 ·
★★★★★
The delivery person was polite and…
The delivery person was polite and professional. She handed me the parcel.
Reply from Garden of Life UK2024-10-01
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Always so pleased it’s always so easy to order my favourite Garden of Life ProBiotic.
Reply from Garden of Life UK2024-09-27
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
The price of the items has recently increased, and I was disappointed that I couldn’t use my discount code because the total cost fell just short of the £60 needed for free delivery. The free delivery option for purchasing two items is no longer valid, and to make things worse, the subscription option no longer exists, which makes the deal less appealing overall.
Reply from Garden of Life UK2024-09-23
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
M
Matt · 3 reviews · Experienced 2024-09-22 ·
★★★★★
Awful customer service
Awful customer service. Items lost by their delivery team. Not taking appropriate action - having to peruse money through my credit card company.
Claiming it’s delivered yet cannot provide evidence. An incredible waste of my time.
Summary:
-Claiming it’s been delivered. It has not.
-Unable to provide me any photo evidence of it being delivered to the flat on the delivery address. Just stating “it’s been delivered” - but they don’t actually know where.
-If you can’t provide evidence of delivery to the specified address you have two choices. Redeliver or refund. You and your delivery team have all the information you need to investigate this in the background - it’s not my concern.
This is theft of my money.
Reply from Garden of Life UK2024-09-23
Hello Matt,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order
number to enable us to reach out to you directly.
Regards,
Jess
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
