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Gearvet - Outboxer, LLC

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107 reviews

4.7107 reviews
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About Gearvet - Outboxer, LLC

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Website
gearvet.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
107 reviews
Replies to negative
0% (0/6)
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About this business

Welcome to Gearvet.com, where we honor the bravery and dedication of U.S. veterans with our wide range of high-quality apparel and accessories. At Gearvet, we're committed to providing our customers with stylish and functional products that reflect their pride in military service. From rugged outdoor gear to stylish everyday wear, our collection has something for every veteran and patriot. Join us in celebrating our nation's heroes and shop with confidence at Gearvet.com today!

Written by the business, not verified by us.

Is Gearvet - Outboxer, LLC legit?

Gearvet - Outboxer, LLC (gearvet.com) has a 4.7 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and extremely helpful staff members who go out of their way to quickly resolve ordering mistakes and sizing issues. Consumers also appreciate the wonderful quality of products, bright vibrant colors, and overall immense satisfaction with their wonderful purchases and merchandise. Some reviewers were not happy with unexpected product flaws and items arriving with cheap screen printing instead of the expected embroidery design. Reviewers additionally noted occasional long shipping delays and communication challenges when trying to track missing orders or resolve delivery problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Best Customer Service Ever

I ordered a jacket for my husband for Christmas. He’s a marine veteran and I thought he would love one of the jackets. Turns out I pick out the wrong jacket. His preference is a lot different than mine 😊. I told my husband I would try and return the jacket, was there one he liked better. Unfortunately the choices that were available were out of his taste range. So email this company in hopes of getting a refund. They were willing to do a refund but offered to replace the jacket with one my husband would like. I would love to say a very big Thank you to Lisa! She was such a nice person to deal with. This company went out of their way to accommodate my husband. My customer service experience with them far exceeded anything I have experienced thus far!! ABOVE AND BEYOND normal customer service. I give them 15 🌟 Thank you, thank you!

I ordered two of the Marine Corps jackets

I ordered one of the marine corps jackets for my husband in his normal XL and it fit perfectly. I ordered another for myself. I usually wear a 3XL so I got a 5XL to go over my chest. I did not realize it was a men's 5XL so it was huge. I sent an email asking to exchange it. Amber responded back within 24hrs. She explained that because they come from overseas it is hard to do an exchange, but offered to send me a different size at a huge discount. I can't say enough about Gearvet and their customer service. My husband & I truly loved the jackets. Do not hesitate to order from this company. The quality of the jackets are amazing, especially for the price.

Customer service is exceptional

Customer service is exceptional! Bought my husband, the Marine a leather jacket for his 75 birthday. There was a problem with one of the patches. I notified Gearvet, they responded immediately & replaced his jacket! I ordered a second quilted jacket in the wrong size, once again they stepped up and are sending me a new jacket. Thank you.

The company sent my initial order

The company sent my initial order. When I receive the order everything looked great. The colors was bright and vibrant, but I ordered a size to big. I called the company and they was ready to ship out another jacket a size smaller for a minimum fee and I can keep the original hoodie I ordered. I agreed to all recommendations. This company is a great company to order military coats, hats, hoodies and bomber jackets. Highly recommend them.

Pleased Air-Force Wifey

I am in customer service and I must say Mia has been nothing but helpful. I tried to surprise my AirForceWifey veteran hubby with a bomber jacket. I ordered the wrong size and they are graciously willing to replace it for the correct size. Thanks Mia!!! I look forward to following your instructions to receive the proper size. Most importantly, my hubby loves his jacket and hat. Thanks, Terina

I placed two separate orders hoping to…

I placed two separate orders hoping to receive them by Veterans day . My first hat arrived and was exactly like the picture the second one had issues with the embroidery. I sent an email explaining my disappointment figuring I was out of luck.But I got an almost immediate response telling me a replacement hat was on its way. The new one is perfect. Thank you to Mia and the team at gearvet . I will give them my business again.

Impressed!

Hi everyone, I am extremely impressed with Gearvet. I was skeptical at first but thought I would try through paypal. They responded super quickly regarding MY mistake in ordering. Mia ..... A real person 😊, not AI , quickly made changes, with no problems. The electronic digital contact ( text and email) felt so warm and sincere. Go visit the site. They have lots of cool gear. Thank you Gearvet and thank you Mia!

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