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Home & Garden

Genimorugs

55 reviews

4.155 reviews
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About Genimorugs

Data updated
Website
genimorugs.com
Category
Home & Garden
Location
United States · Irvine
Status
Unclaimed
Last 12 months
55 reviews
Replies to negative
50% (5/10)
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Is Genimorugs legit?

Genimorugs (genimorugs.com) has a 4.1 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.

What people say

S
Samantha Broner · 1 review · Experienced 2026-03-29 ·

Durable rug

The rug arrived quickly in an easy to open package. The rug is lightweight but also good quality. I appreciate that its durable for my kids and dogs. I would definitely recommend.

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L. Foltz · 1 review · Experienced 2026-03-29 ·

6x9 Rug

I received my 6x9 rug a few days ago, and I’m really impressed so far. I initially expected a heavy, rolled rug, but it arrived folded in compact packaging. It was lightweight and easy for me to unpack and lay out on my own, which I appreciated. There were some creases at first from being folded, but they flattened out nicely after a few days of laying flat. The colors are vibrant, and I absolutely love the pattern—it looks even better in person. I haven’t had any spills or pet accidents yet, but I did notice that dog hair sweeps up easily, which is a big plus. I also love the convenience of being able to spot clean or toss it in the washing machine when needed. Overall, I’m very happy with this purchase and will definitely be trying more rugs from this brand!

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Crystal Ozsoy · 1 review · Experienced 2026-03-27 ·

I am loving my wash free rug!

I am loving my wash free living room carpet! It’s a beautiful design and wrinkle-free! It came in an easy to unfold packaging. I’m loving how it’s mess free and easy to clean as I have a young child and pets so that’s very important to me.

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Erin Hanson · 1 review · Experienced 2026-03-23 ·

Great quality and service

I am really enjoying my new rug. It arrived quickly and their customer service is top notch. It fits perfectly in my space and I’m very pleased with the quality. I would recommend and look forward to ordering more rugs in the future.

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Katie Hoang · 2 reviews · Experienced 2026-03-24 ·

Great experience

Great experience! The rug arrived very fast and was easy to set up. I really like that it doesn’t have that strong chemical smell like many other rugs. It’s lightweight but still looks nice and feels good in the space. Definitely happy with my purchase!

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Barb Meyer · 1 review · Verified · Experienced 2026-02-25 ·

I love my new rug We have a busy…

I love my new rug We have a busy household and also live on a farm At times there is mud everywhere My rug has lived up to the promise about being east to clean Thank you

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MARCIA DAVIS · 1 review · Verified · Experienced 2026-02-25 ·

The rugs came quickly and they are…

The rugs came quickly and they are lovely. I had ordered a rug previous to the ones I received, and realized I had mis-measured. Genimo was wonderful in quickly allowing me to cancel that order. I will definitely use this company again.

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Matt Bond · 1 review · Verified · Experienced 2026-01-30 ·

Woodland Themed Rug

Nice sized rug with vibrant colors and design at a fair price. It’s placed in our new born son’s nursery.

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Jennifer Turner · 1 review · Verified · Experienced 2026-01-30 ·

Good customer service even tho I had to…

Good customer service even tho I had to return the rug. Thanks!

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Amy Nering · 1 review · Verified · Experienced 2026-01-26 ·

Great quality

Great quality, fast shipping…very pleased

C
Cindy Drisaldi · 5 reviews · Verified · Experienced 2026-01-30 ·

This is my second order

This is my second order. These rugs are great. Love that I can wash them. They also look great

L
LBSEV · 1 review · Verified · Experienced 2026-01-05 ·

Disappointed …

I waited a few weeks and the wrong rug was shipped to me. Quality is not good either so I won’t keep it.

Reply from Genimorugs2026-01-19

Hi dear, Thank you for sharing your feedback. We’re sorry to hear that this was your experience. Shipping the wrong item is not what we aim for, and we take this seriously. Our team has already reached out to request photos of the received rug so we can verify the issue and resolve it properly. Once confirmed, we will ensure an appropriate solution is provided. Regarding quality, we understand that expectations can differ, and we always encourage customers to contact us directly at [email protected], so we can review concerns and offer support or alternatives. We value every customer’s experience and appreciate the opportunity to make things right. Best, GENIMO Service Team

K
Katelyn Miley · 1 review · Verified · Experienced 2026-01-04 ·

Have not received product!

Reply from Genimorugs2026-01-19

Hi dear, We’re sorry for the wait. Due to the New Year holiday period, there were delays with carrier operations, which affected delivery timelines for some orders. That’s why the package did not arrive as quickly as expected. According to the latest tracking update, the order was successfully delivered on January 14. If you’re unable to locate it or need any help, please contact us directly at [email protected] and we’ll assist you right away. Thank you for your understanding. Best, GENIMO Service Team

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Christine Flanagan · 1 review · Verified · Experienced 2025-12-01 ·

I am very disappointed with the rugs

I am very disappointed with the rugs, the red in the carpet is coming off on our socks and shoes I would love to return them!

D
Debbi · 7 reviews · Verified · Experienced 2025-11-24 ·

Christmas Magic

Beautiful soft rugs with a Christmas flare! Secure on floor- one rug (5 x 7)hard to get packaging wrinkle lines out; trying vacuum- that's the only disappointment. My runners were perfect!!!

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Greisy · 6 reviews · Verified · Experienced 2025-11-05 ·

This rug truly checks all the boxes

This rug truly checks all the boxes! The colors are vibrant and beautiful, adding a perfect pop to any room. Its cozy design makes it a pleasure to walk on, and it’s incredibly practical with its washable, spill-resistant, and non-slip features. Whether you have kids, pets, or just want something easy to maintain.

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Customer · 3 reviews · Verified · Experienced 2025-10-26 ·

First time buyer

First time buyer. Love the two rugs I purchased for the kitchen.

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Kevin · 2 reviews · Verified · Experienced 2025-10-31 ·

Very easy to order

Very easy to order. The product was exactly as described and was delivered in a week. I will definitely order again.

b
brian lightner · 1 review · Verified · Experienced 2025-10-30 ·

I didn’t get all my rugs in my order

Reply from Genimorugs2025-11-06

Hi dear, We are so sorry that you are dissatisfied with your purchase! We responded to your issue as soon as we received your email. If you have not received a reply from us, please check your inbox, including your spam folder. We would also like to clarify your issue: The order shows that you purchased individually packaged runner mats, therefore no products were missing. If you have any questions, please feel free to contact us at [email protected] Best, GENIMO Service Team

K
Kari MacLeod · 5 reviews · Verified · Experienced 2025-10-16 ·

Love my new christmas rug!

Love my new rug! Perfect festive touch for my front porch! Great quality & quick shipping!