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Home & Garden

Genimorugs

55 reviews

4.155 reviews
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About Genimorugs

Data updated
Website
genimorugs.com
Category
Home & Garden
Location
United States · Irvine
Status
Unclaimed
Last 12 months
55 reviews
Replies to negative
50% (5/10)
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Is Genimorugs legit?

Genimorugs (genimorugs.com) has a 4.1 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-08-10.

What people say

R
R Norman · 1 review · Verified · Experienced 2026-07-27 ·

Size and color is great

Size and color is great. Just thought it would be thicker.

J
Jayme · 2 reviews · Experienced 2026-07-20 ·

I absolutely love this washable runner…

I absolutely love this washable runner rug! The first thing I noticed was how incredibly soft it is. It feels amazing underfoot and adds such a cozy touch to the space. The design is beautiful, with fun, intricate details that really stand out without being overwhelming. It adds so much character and warmth to my hallway. One of my favorite features is how easy it is to clean. Being washable makes maintenance so simple, especially in a high-traffic area. It came out of the wash looking just as vibrant and soft as when I first got it. If you're looking for a runner that's both practical and stylish, this is an excellent choice. It's comfortable, easy to care for, and the gorgeous design makes it a standout piece. I couldn't be happier with it!

H
Handan Usanmaz · 2 reviews · Experienced 2026-07-30 ·

I absolutely love this rug

I absolutely love this rug! The neutral beige tones and modern striped design fit perfectly with my home and instantly made the space feel warmer and more elegant. The quality exceeded my expectations—it’s soft underfoot, easy to maintain, and the washable feature is a huge plus for everyday living. It complements both modern and minimalist interiors beautifully, and I’ve received so many compliments from friends and family. If you’re looking for a stylish rug that’s also practical, I highly recommend the Sorin Washable Modern Striped Beige Rug.

R
Rhonda Nichols · 1 review · Verified · Experienced 2026-07-03 ·

Happy customer!

These are absolutely the most beautiful rugs, and at such a great price! They look a lot heavier than they are and they are so soft and comfortable. I am thoroughly satisfied with this company and would recommend them to anyone. Thank you.

C
Cheryl · 1 review · Verified · Experienced 2026-07-03 ·

No Delivery Yet

it’s been two weeks since i ordered the rug and still haven’t received it.

K
Kathleen Borruso · 1 review · Verified · Experienced 2026-07-03 ·

I received the wrong size rug I wanted…

I received the wrong size rug I wanted 6x9 but I didn’t get that one bad mistake

S
Sharon Rinaldi · 1 review · Verified · Experienced 2026-07-02 ·

Haven’t received rug and heard nothing…o

Haven’t received rug and heard nothing from company… however my cc HAS been charged😩

C
Carol DeGregorio · 1 review · Verified · Experienced 2026-05-25 ·

Fast delivery

Fast delivery. Beautiful rug. Well made.

K
Katherine Hutchinson · 1 review · Verified · Experienced 2026-05-29 ·

I ordered a rug that was advertised by…

I ordered a rug that was advertised by LaHome, but the item I received was from a completely different company. The product is not as pictured—the size, material, quality, and overall appearance are significantly different from what was advertised. It is also not made from the carpet-like material described in the listing. After further investigation, I found multiple complaints from other customers reporting the same misleading business practices. Attempts to contact the company were unsuccessful, as emails and chat requests went unanswered and there was no working customer service phone number available. I did not receive the product I paid for and I am not willing to pay for goods that are materially different from what was advertised. In my opinion, this constitutes false advertising and misrepresentation of the product being sold. I have requested a full refund and would strongly recommend that consumers avoid doing business with this company.

Reply from Genimorugs2026-06-08

Dear customer, We're sorry to hear that your experience did not meet your expectations. We would like to clarify that GENIMO is an independent rug brand and is not affiliated with Lahome. The product you received was shipped from GENIMO based on the order placed through our store. Regarding the rug's appearance and texture, our washable rugs are designed using a low-pile faux wool surface combined with high-definition printing technology. This construction allows us to offer detailed designs, machine washability, lightweight handling, and a more affordable price point compared to traditional hand-tufted or woven rugs. Material specifications, pile type, dimensions, and product details are provided on our product pages to help customers make informed purchasing decisions. We take all customer feedback seriously and strive to respond to inquiries as quickly as possible. If any customer is dissatisfied with their purchase, our support team is available to assist with returns, exchanges, and other after-sales solutions in accordance with our published policies. Customers can always reach us directly at [email protected], and we are committed to working toward a fair resolution for every order. We appreciate all feedback, as it helps us continue improving both our products and customer experience. GENIMO Service Team

S
Soha Hobeika · 1 review · Verified · Experienced 2026-05-27 ·

I can honestly say that was the best…

I can honestly say that was the best carpet that I have ever bought. Excellent material beautiful design it made my living room look spacious and homey

N
Nataliia · 2 reviews · Verified · Experienced 2026-05-27 ·

Very nice and beautiful rug for the kids room

Very nice and beautiful rug for the children's room. Lightweight, washable. Beautifully complements the room.

J
Jules · 1 review · Verified · Experienced 2026-04-27 ·

Item is very poor quality and even…

Item is very poor quality and even though they advertise "free and easy" returns, they expect you to cover return shipping costs, which they do not mention until you request a return.

M
Mark Roberts · 2 reviews · Verified · Experienced 2026-04-30 ·

Received item on time

Received item on time, and was very satisfied is the design and quality of the rug.

V
Vickie Carlton · 2 reviews · Verified · Experienced 2026-04-27 ·

Rug was much thinner than expected and…

Rug was much thinner than expected and took forever to be shipped and to arrive. Waiting for remodel to be completed. I bought a thick pad to hopefully make it look more like the picture.

K
Kirsten · 1 review · Verified · Experienced 2026-04-24 ·

Love this!!!

Great price for this super soft and beautiful rug. It is perfect in my dining room. Also very fast delivery.

J
JILLIAN BARTELS · 2 reviews · Experienced 2026-04-03 ·

Very easy to use customer service

Very easy to use customer service. My rug arrived quickly and in perfect condition. I'm excited about how well a pet friendly, washable rug holds up. It is backed with excellent non stick material and doesnt move once laid flat. The creases came out quickly despite being folded. I got the 6x9 and it was true to size

M
Melissa Stone · 1 review · Experienced 2026-03-29 ·

Beautiful quality made rug

I was given a rug to test, so far so good. The colors are soft and beautiful. Rug isn't thick or plush but very comfortable and feels good to walk on. It doesn't slip or move. it comes folded up, so it did take a few days to lay completely flat. No odor or weird smells to it, which is a huge plus. We haven't had any messes or spills yet, but I'm sure we will soon as we are a large family with pets.

J
Jacki · 1 review · Experienced 2026-04-01 ·

Great rug! Would recommend!

I received this rug about a week ago. I was pleasantly surprised at the weight of it. It is very durable and sturdy. It is a 6x9’ with a beautiful design. It fit perfectly in my living room. Along with being slip resistant, it is actually pretty waterproof. My dog had an accident, and it just pooled on the rug until I cleaned it up. It did not soak through, which was surprising. Overall, this is a great rug and would buy again.

L
Laura Carbonneau · 1 review · Experienced 2026-03-28 ·

Great Rug for Pets

I was given a 6x9 rug to test. It fits my space perfectly. I have 3 cats and a long-haired dog and was able to clean their fur easily. The rug is soft but not plush. I love the non-slip features. It comes folded, so it takes a while for yhe creases to be removed.

S
Shauna · 1 review · Experienced 2026-03-25 ·

This rug comes folded up and is…

I recieved a 6'x9' rug. This rug comes folded up and is lightweight so its very easy to put down with one person doing it. There is some creases from being folded but they come out within a few days or you can iron them out with a towel between the rug and iron. There is no weird smell to the rug so that was a huge plus. You can also track your shipping straight to your door. Customer service is also amazing and so helpful. I received my rug within a few days after it was shipped. The rug is so soft but not plush so it looks like it will be easy to clean. I haven't had any messes yet so I can't review on that part just yet. My household is a family of 5 and with pets so I'm sure I'll have a mess to clean up very soon. When I do I'll update on my review. Overall I'm very pleased with my rug and would definitely get more rugs from this company!