Really good customer service
Really good customer service. Great and accurate results. Recommended
Genomelink (genomelink.io) has a 3.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-11.
Really good customer service. Great and accurate results. Recommended
first they wanted the credit card to start, but all ads say otherwise
Very disappointed in false advertising on sale date. They had a sale supposed to end 7th of July with no mention of time or time zone. While trying to purchase the sale ended.
Clearly states no credit card needed But as soon as you upload your DNA and get the report that results are ready you try looking for them only to find that you have to pay to get access to the results absolutely no free results. I don’t know how they are getting away with it People need to be aware the site and uploading your DNA is the only part that is free Also when you want them to remove your DNA it takes ex amount of days for them to remove it
I was disappointed with the results. It was a waste of time and money. To make matters worse, they kept sending promotional emails every day afterward.
I uploaded my raw DNA to Genomelink and regret it. I did not get clear confirmation after submitting a deletion/privacy request, which is very concerning for such sensitive genetic data. If you uploaded your DNA here, I strongly recommend requesting urgent deletion of your raw DNA file, derived genetic data, matching data, research consent, and account — and asking for written confirmation.
If Trump were to create a DNA tool it is this. You pay through the nose for everything you can get for free on Gedmatch. You can tell that the five star reviews are absolutely fake, as they all have the same tone. It's just a money grab.
I’m very satisfied with my overall experience I have had with Genomelink. Not only their reports are highly accurate and reflective of users’ real ancestry, but the team is uniquely kind as well. What particularly stands out is their Deep Ancestry report, which aims to capture the smallest admixture events in the distant past. While it, as any other algorithm, may map one’s ancestry to neighboring regions (especially in the Balkans or Iran to the Caucasus), it precisely maps entire admixture. I’m amazed how it was able to capture my distant Japanese ancestry. The team, besides being supportive and professional, occasionally offers free reports as a promotion. In addition, they uploaded my WGS file on their own, since I was unable to upload it myself. All recommendations!
Needs to be more acruate with percentage but is very descent with sub groups though it also needs the update to come out
I really appreciate the fine detail in the British Ancestry report. I can relate my percentages to the ancient DNA found all over Britain. I only recently found written confirmation of my Scots part of my ancestry, and it's good to see that reflected in the nationwide breakdown, along with my English, Welsh and Irish, which I already knew.
Your company provides a better system on previewing person's ancestors. The visual aspect is most excellent!
The Deep ancient bloodline is awesome, I would have never believed I had ancient history all over the world dating thousands of years ago. The sample test giving us information before fully purchasing to show us our DNA history. Including the DNA%.
I got an email from them stating that my DNA results showed Italian heritage. I've NEVER had my DNA tested.
They make you pay for literally EVERYTHING, at ridiculous prices, and most of their repots aren’t even accurate. Don’t waste your money with this company.
Definitely digs deeper into the gene markers.
Total scam!! They make you pay to see Traits. Send you a link saying EACH trait its ready ... one per day or so... make you pay even though they KNOW you have zero traits in that area.. ... total SCAM!!
They are very thorough and have confirmed some family history that we thought was family myth. Great company ABSOLUTELY worth joining. If you want to know the truth about your heritage this is the place
I uploaded my raw DNA data here. I recive every week a new trait about my health or personality that I can rate in accuracy and some couple of weeks a new ancestry unlock.
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