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Public & Local Services

Genomelink

103 reviews

3.1103 reviews
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About Genomelink

Data updated
Website
genomelink.io
Category
Public & Local Services
Location
United States · Berkeley
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
0% (0/44)
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Is Genomelink legit?

Genomelink (genomelink.io) has a 3.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 38% give 1 star; The business has not yet replied to negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Y
Yvette Sotiropoulos · 2 reviews · Experienced 2024-07-08 ·

If you’re interested In genetics and…

If you’re interested In genetics and history this is for you! Highly recommended

K
Kristina Learn · 1 review · Experienced 2024-07-04 ·

Feels like a money grab, not impressed.

I don't like having to wait weeks for information to be released. You should release it as soon as you get the results instead of making customers wait. I paid for a 14 dollar plan... but no new information is available to me ... so what am I paying for? Lots of traits are inconclusive, many not accurate.

A
A.S. · 33 reviews · Experienced 2024-07-04 ·

I believe they provide good

I believe they provide good information about European(but insufficient)and native americans ancestry report. But regarding the african percentage in the reports they are quite wrong. They assigned an extremely high percentageof african ancestry to people. Significantly higher and different from many other companies of dna.I had been tested by several dna companies. The reports are extremely different from genomelink regarding african ancestry. I don't trust genomelink. Customer service very poor.They always split the different reports in 13 ethnicities or 13 groups. I am very disappointed .

R
Rasha Matthew Marshall · 1 review · Experienced 2024-06-26 ·

Totally Recommended for Middle Easterns

I got much more details on my ethnicities than ancestry dna. Their deep and global analysis were excellent. If you are Middle Eastern, this is the only website that will give you an accurate breakdown of your ethnicities.

R
Rose Finch · 1 review · Experienced 2024-06-26 ·

Great detail!

The Ashkenazi part was actually mentioned & Sephardic (which I suspected)

J
Jen · 1 review · Experienced 2024-06-18 ·

ACCURATE ANCESTRY, ESP. FOR MINORITIES, GREAT CUSTOMER SERVICE

Genomelink has pretty accurate ancestry results, but it especially excels at accurately revealing and identifying trace ancestry, which is something that really puts them ahead of the bigger DNA companies, especially regarding minority and non-European ethnicities. Multiple family members, including myself, have taken multiple Genomelink tests: Global, Native American, Asian, Ancient Bloodlines and Deep Ancestry. These were vitally crucial, along with corroborative evidence from other DNA companies, in helping us figure out our ancestry through our grandma, who was not raised by her biological parents (and in a foreign country that wiped out their indigenous names, records and identity). They also have fantastic customer service and were very generous to me. I was managing an account for my mom, who lives on the other side of the world. Genomelink offered a 24 hour 50% off Global test, but because of the time difference in talking to my mom, I couldn’t really take advantage of it before it expired. I asked if they would still honor it after the 24 hours, and they said yes and made special arrangements for me to get the 50% off test. I also had some questions about various family members’ results. A very kind, patient and knowledgeable staff member went back and forth with me several times to answer very long and technical questions. A few different staff did this with me at other times too. The other major companies just gave me generic auto replies that did not answer my specific questions , so Genomelink really excels at the customer service. I also want to make a comment to those people saying Genomelink is a scam and inaccurate. I’ve read a lot of reviews accusing them of giving inaccurate ancestry results. Pretty much all of these comments come from ignorance of genetics and people groups rather than inaccuracy in test results. I’ve studied 300 hrs of genetics. You have to be aware of migrations and mixing of populations when understanding your DNA results. For example: People with Iberian ancestry will likely show African too because they generally have a small amount of African from historical conquests. British and Scandinavians may show Arctic from Sami admixture. Native Americans also came to Europe and admixed with some Europeans, although be aware that Germanic people sometimes show a small amount of Native American from an ancient connection and it is not a recent native ancestor. Japan will also often show Korean, SE Asian and even Austronesian due to migrations and shared genes. East European or Slavic may show Dravidian, Indian or Asian if you have Roma heritage. And there are many more examples like that. So don’t just automatically believe the reviews saying Genomelink is inaccurate in ancestry. The vast majority that I have read are simply ignorance of genetics, people groups and migrations. Once you understand these things, you will gain a great appreciation of how powerful their algorithms are and how great they are at pulling out even the very tiniest amounts of trace ancestry. Their approach was a vital key in cracking our own mystery that no other DNA company could solve for us. I also know that the labs that develop Genomelink’s tests specifically focus on minority ethnicities. They also have a much greater diversity in their database than the mainstream companies. Furthermore, they don’t solely derive their reference samples from their users, like most of the other DNA companies. They use scientific databases. Especially if you’re looking to identify trace amounts of minority and non European ancestry, Genomelink is far above its competitors.

c
customer · 1 review · Verified · Experienced 2024-05-28 ·

Awesome job

C
Chris · 8 reviews · Verified · Experienced 2024-06-06 ·

Great

Very in depth

H
Horst · 1 review · Verified · Experienced 2024-05-04 ·

Ljudmila and Horst Stoppel -are husband…

Ljudmila and Horst Stoppel -are husband and wife 65 years married --not identical 100 % twin ,over 3 years age difference.born in differed countries, different parents--please explain-----our DNA match ????????? Horst -Ljudmila

D
Deborah Delp · 2 reviews · Verified · Experienced 2024-06-05 ·

Disappointing

Too many e-mails and frankly not really relevant to today’s genealogist. Waste of money, that I am disputing with my CC company.

c
customer · 1 review · Verified · Experienced 2024-06-05 ·

Genomelink

Good product

c
customer · 1 review · Verified · Experienced 2024-06-05 ·

I wish it was more simple

I wish it was more simple. Also I pay for extra things, but don't receive any new information on my background.

T
Tia And seth · 3 reviews · Verified · Experienced 2024-06-04 ·

Confusion is easy.

Confusion is easy.. to much money for reports....

A
Amanda · 1 review · Verified · Experienced 2024-06-03 ·

Great Free Resources for…

Great Free Resources for Budget-Conscious Users I am pleased with GenomeLink’s website and the valuable free information it provides. On a very tight budget, I couldn’t afford any of the additional offerings, but I still found the free resources to be very useful and satisfying.

c
customer · 1 review · Verified · Experienced 2024-06-02 ·

Interesting results and quick to…

Interesting results and quick to deliver!

c
customer · 1 review · Verified · Experienced 2024-05-31 ·

Always asking for more money

Always asking for more money to get info.

T
Telisha Lilly · 1 review · Verified · Experienced 2024-05-31 ·

This is by far one of my favorite DNA…

This is by far one of my favorite DNA sites! It’s easy to navigate, fun things about my ancestors! What’s not to love?

J
Jan · 2 reviews · Verified · Experienced 2024-06-06 ·

It’s a great app

It’s a great app, and having lots of fun with it.

c
customer · 5 reviews · Verified · Experienced 2024-06-06 ·

Revealed more than my normal dna…

Revealed more than my normal dna results, and confirmed what I knew about my ancestry, which didn't appear to show up before. Overall a good experience.

J
Jay “Chat Bot” Dee · 8 reviews · Experienced 2024-06-02 ·

Gotcha scheme

This whole place is a gotcha scam. You buy a dna reading that can only be fully read by buying more of their gotcha schemes which can only be fully understood by buying even more gotcha schemes from them. I'm pretty sure nothing on the website is accurate and even tho what you purchase isn't reoccurring it will bill you again for absolutely no reason other than to bill you again.