Geruikang (geruikang.com) has a 1.1 out of 5 rating on OK.one, based on 28 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 96% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
Scam . I have made some research from a Chinese friend of mine and he found out that Geruikang is running a SCAM . It is not a Registered Company , no address to be found . Beware and share this information. I Was Scammed out of a sit -to - stand Mobility support . I wrote Two e- mails to to their Support Tesm and NEVER was acknowledged. I will report the matter to the Chinese Embassy because surely they can trace these Criminals through their IP Address. Joseph Fenech Malta
Scam ordered a walker for my elderly mother on Facebook and it never came . Tracking says delivered! Have contacted several times but no one got back to me. Don use this company absolute scam . What kind of people use mobility aids to scam people! Lowest of the low
SAID ORDER DELIVERED BUT NOTHING ARRIVED AND CCTV HAS NO RECORD OF A DELIVERY
SCAMMERS. It’s unfortunate that TikTok allowed this scam on their platform. I purchased glass bowls on 2May 2026, got confirmation and tracking number but all a scam. Emailed them no reply..They charged my account on Geruikang.com and now they are Finemater. So pathetic.
On the 5th July 2026 I ordered and paid throug Apple Pay the amount of €49.95 for a "Two-in-one wall-mounted air conditioner". I even received an email containing confirmation of the Order. On the 11th July I received a very vague notice of tracking stating that the parcel was in Hong Kong. I immediately wrote to the company to tell me which courier or freight forwarding company was being used. No reply was received and then total silence from the company. I started to smell a dead rat and immediately I googled the company's name and realised through TRUSTPILOT that there were about 29 reviews all stating that they were scammed. I immediately contacted my bank to effect a stop payment but the payment had already went through. I agreed with the bank to give it some time to see the outcome of the transaction. I continued to follow the tracking and sure enough the information was being updated. This gave me hope that after all this was not a scam. Until today when I effected another tracking query, and to my astonishment the tracking advice stated that "签收My address (hidden for obvious reasons) - Delivered". This confirmed what I was supposing from the start and also confirmation of the 29 Reviews. GERUIKANG is a FRAUDULENT COMPANY AND EVERYONE SHOULD BE AWARE OF as it still has a website offering products on the cheap side. I have immediately statrted proceedings to recoup the amount. This also shows that certain tracking systems are in themselves fraudulent and are manipulated by the sellers themselves (especially chinese). If requested I shall produce the tracking history as well.
What a waste of money, they scam me, i order a blending machine, over six months now I never got my order, please don't buy anything from this Geruikang website it's a scam
ordered a foldable walking rollator on 18th June, paid for it and received confirmation that it had been shipped by DHL Express Shipping and a tracking number. Nothing under that number so contacted DHL Express Shipping. This was their reply: MHYxxxxxxxxxCN is not DHL it is China Post and MHY is Geruikang. When packages from China Post arrive in Cyprus they are handed over to the local national postal You can track this package by going direct to the Cyprus Post Track and Trace Page. If you still cant find the location of the package you can phone them on 0357 22805800 or email them I sent an email to the Cyprus Post and await a reply from them.
Ordered a fan on ticktock for €30 the money was taken on 26June 2026. I've received no update. I've sent two messages but no answer. Definitely wouldn't recommend them something very doggy going. ⛔ SCAM
Scam, giving non existing tracking information. Order never arrived
Bunch of scammers, I don’t know why Tiktak cannot fished them out.
I bought a set of glass containers and a clothes horse of TikTok shop, which have not arrived 3 months later. I emailed customer support and have had no feedback. Stay away!
I ordered a container with lids from this company through an ads on TikTok since 31st of may. It shows order confirmed shipped and it stuck the tracking number isn’t working and there no sign of to cancel and ask for a refund,the most annoying part is,they aren’t replying to my emails.it a total scam TikTok has to deal with such company, their ads shouldn’t appear on social media if they are not to be trusted..
Was never delivered I ordered 2 different products from this company on the 19th of April 2026, through tiktok advertising. Glass food containers with lids, selection of pots and pans (cookwares). The ordered was confirmed but has never arrived. Tracking not working and company don't reply to emails. This is obviously a big scam and it is very dangerous. I wish I had read the reviews first.
I ordered some stuff and don't get any order confirmation they tooked 150 euro i demand now that this company give back the money and Facebook is responsible and TikTok for letting such scam company foul people like that I want to know how to do to stop this for happening and to return my money
Items not received! Sent emails no answer! Do not trust this company
Same here ordered glass containers .. tracking worked up to time it was supposed to arrive in Cork. Heard nothing since. .... don't think TicTok want to deal with it.
I ordered since 2weeks and I hv never received my ordered This company is a scammer They took people's money and never reply Email
Same as others, I bought glass containers and cookware since May 6, I haven't received my order, They are not responding to any messages. Be warned.... They are scammers
I ordered 3 different products from this company on the 12th of April, through tiktok advertising. Glass food containers with lids, selection of pots and pans and a clothes drying rack. As with many of the reviews, ordered was confirmed but has never arrived. Tracking not working and company don't reply to emails. This is obviously a scam. I wish I had read the reviews first.
I ordered an item on the 30th of April under the impression it would take a few days. The tracking doesn’t really work and the item is still not here and it is now the 14th of May. I have now sent them two emails, and they haven’t replied. Shocking customer service and it just seems like a scam.
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