Cool Box Portable Storage is the best way to move and store all of your belongings. Get affordable local and long-distance moving. Spend more time on other moving matters, we'll do all the driving.
Written by the business, not verified by us.Cool Box Portable Storage (getacoolbox.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 25% of negative reviews. Last updated 2026-08-12.
Cool Box did what they said they would do! They delivered the container on time and picked it up after the box was no longer needed. Everyone from the agent on the phone to the delivery man was courteous and listen to my needs. My wife and I are in real estate so we have added Cool Box to our referral list.
We loved having a cool box at the Farmstead. It is an excellent means of temporary storage. The staff at cool box are the best, so easy to work with.
Both delivery and pickup were prompt and easy to schedule. CoolBox was as advertised. Nice to know it’s there when needed.
Great, fast, reliable and easy service!
Very reasonable in price, like the fact that they are insulated to help keep your belongings cool I believe is the only company out there that does that. Flexible to bring the storage container to your location to another location or store at their yard if need more time. But they need an advance notice in case they do get a little busy with other clients
Great in every way! Communication about pick up and drop off, flexible timing and nothing damaged.
The driver was good, coming and going. The tractor did not a good job on our Internet.
Second time using cool box. Excellent service and always pleasant on the phone.
Cool box was great until they called and said I had to vacate the boxes prior to my renovation project being complete, because they were closing.. So incredibly inconvenient.
they were efficient, pickup and delivery was always on time, price was good, good group of people.
Nice, Warm, and Friendly Customer Service Experience Customer Service Representative Interaction.
Delivered on time....picked up on time. Good experience.
We used Coolbox 5.5 years ago when we moved into our previous house and were very pleased with them so it was a no brainer to use them to store when we decluttered the house for selling. We were just as pleased this time and continue to tell others about Coolbox.
Easy delivery and pick up.
It's a good thing this company is Leaving Las Vegas! I've seen bad in the greater Vegas area that doesn't treat people this horribly... They posted an ad to sell-off used containers as they wind-down their operation here. I got the run-around for two weeks; should have never had to keep reaching out to them over and over. They'd promise calls back and do nothing. After two weeks of run-around, several calls and messages to them, and after promising me a delivery price a almost a week ago, they finally came back and said "yeah, we don't want to deal with anyone that can't pick them up unless we can't sell to locals first. So if there's some left two weeks from now, we might sell to you." This completely contradicts prior discussion and promises from named individuals in management. WHO in their right mind would submit to such nonsense and give these people their money? Sure..let me just sit here and waste my time BEGGING you to sell to me?!?! I'm sure they'd find that entertaining. If this CoolBox company is privately-owned, whoever owns it should sell the company to a competent and motivated businessperson who can make it great! The current owner is obviously choking this company to death and shooting themselves in the foot by continuing to employ lazy people who don't care about anything except for their perceived entitlement to a free paycheck.
We understand your frustration. We only have record of your phone call on Monday, April 11th, and responded within a few days, but no records of calls received prior to Monday. We apologize that we are unable to deliver containers to you. The FOR SALE ad does specify that delivery is available in the Las Vegas area for a fee and freight outside of the Las Vegas area is the responsibility of the buyer. As a courtesy to you, we did offer to get freight quotes for you. Thank you for giving us the opportunity to service your storage needs, we regret we were unable to assist with sale and delivery.
The faculty was understanding and super cooperative. The driver Matt was absolutely amazing. He was professional, compromising, super competent, works well under pressure and was great at explaining how the unit worked. I highly recommend this storage unit for anyone looking for great customer service.
Excellent service from my first phone call to book my cool box throughout my use of the cool box all the way to picking up the cool box!!! It was so helpful to store my furniture, still on my property, while complete construction was being done on the inside of my house!!!
Cool box was very communicative and accommodating. Upon pick up they gave me a call to let me know that the homeowner hadn't completely cleared out the pod and was kind enough to let me know that they could come back at a later time to collect the pod or to reschedule for the following day.
Great people who handle the outstanding product with prompt, reliable and friendly service.
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