CarTablet

Hi Ryan, I'm really sorry to hear about your experience. I can completely understand how frustrating it must be, especially after purchasing two units and spending so much time trying to resolve the issue. This certainly isn't the experience we want anyone to have. I will personally let the team know about your feedback, including the concerns you've raised about the mounting system and the support process. We take comments like yours seriously, and they help us improve both our products and our customer service. If you haven't already, please reply to your latest support email with your order number so we can make sure your case is reviewed properly and work towards a resolution. Thank you for taking the time to share your experience.

Thank you so much, Mickael, for taking the time to share your experience. We're delighted to hear that you've consistently received excellent service from us. It's great to know our team was able to quickly find a solution with the longer reversing camera cable and keep you updated throughout the process. Providing reliable support before and after the purchase is something we take great pride in, and your kind words mean a lot to the entire team. We truly appreciate your continued trust and support!

Thank you, Chris, for your great review! We're so pleased to hear the setup was easy and that you're enjoying it so far. One of the biggest advantages is definitely being able to keep your phone safely tucked away while still having access to all your favorite apps. We really appreciate your feedback and hope you continue to enjoy your CarTablet for many miles to come!

Thank you for taking the time to share your feedback, Gary. We're truly sorry to hear about your experience and understand how frustrating it must have been, especially when you were hoping for a straightforward resolution. Our troubleshooting process is intended to help us identify whether an issue can be resolved quickly or confirm if a unit is faulty before processing a warranty claim. That said, we understand this wasn't the experience you expected. I will personally let the team know about your feedback so we can review how we handle situations like yours and continue improving our service. If your issue is still unresolved, please reach out to us at [email protected] with your order details, and we'll be happy to review your case again.

Thank you so much for sharing your experience, Jesper! We're incredibly grateful for your continued trust in us and that you chose to come back for a second CarTablet. While we're sorry your second unit arrived faulty, we're pleased to hear our support team was able to resolve the issue quickly and get you back up and running. It's especially rewarding to hear that your first unit is still performing well after two years of daily use, and that you've had such a positive experience with the reverse camera, recording function, and installation flexibility. Feedback like yours means a lot to us and helps reassure other customers about the long-term value of our products. Thank you again for your support!

Thank you so much for your kind review, Sarah! We're sorry to hear your original power cord was damaged, but we're really glad we could get a replacement to you quickly and that it's working perfectly. Keeping our customers informed throughout the process is something we believe is important, so it's wonderful to hear those updates were helpful. We truly appreciate your support and hope you continue to enjoy your CarTablet!

Hi A J, I'm truly sorry to hear about your experience. I completely understand how frustrating it must have been to deal with a delayed shipment, a return in transit, and still be waiting for your refund. That’s certainly not the experience we want anyone to have. I will personally let the team know about your feedback so we can review what happened and improve both our shipping process and our communication. If your refund is still outstanding, please contact us at [email protected] with your order number, and we'll make sure your case is looked into as quickly as possible. Thank you for taking the time to share your experience.

Hi Sandi, Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you found the setup easy, especially if you don't consider yourself particularly tech-savvy. It's also great to know that pairing with your Bluetooth device went smoothly. We're especially grateful for your kind words about our customer service. We believe that support shouldn't end after a purchase, so it's wonderful to hear that our follow-up emails gave you confidence. If you ever have any questions or need assistance in the future, we're always here to help. Thank you again for your trust and support, and we hope you continue to enjoy your CarTablet for many journeys to come!

Hi Dale, Thank you so much for your fantastic review! "WOW" is exactly the kind of reaction we love to hear. 😊 We're especially pleased that our customer support made such a positive impression. Providing fast, honest, and helpful service is something we truly strive for, so your feedback means a great deal to us. Thank you again for choosing CarTablet, and we hope you continue to enjoy it for many miles ahead!

Hi David, Thank you for taking the time to share your experience! We're delighted to hear that our team was able to respond quickly to your request and that your replacement arrived promptly. Keeping our customers informed with tracking updates and making the process as smooth as possible is something we take great pride in. Your kind words about our commitment to customer satisfaction truly mean a lot to us. Thank you for your trust and support, and we hope you continue to enjoy your CarTablet for many journeys to come!

Thank you so much, Big Al, for your fantastic review! We're delighted to hear the CarTablet has been a great fit for your GQ Patrol and that the higher screen position makes it easier and safer to use while driving. Your recommendation means a great deal to us, and we truly appreciate your support. Enjoy the adventures ahead!

Thank you for your review, Steven. I'm sorry to hear about the trouble with the adhesive pad, although I appreciate your honesty in explaining what happened. Don't worry—we'll do our best to help. Please reach out to us at [email protected] with your order details, and we'll see what we can do to get a replacement adhesive pad sorted for you. We appreciate your support and look forward to getting you back up and running as quickly as possible.

Thank you for taking the time to share your experience, Joe. I'm very sorry to hear about the condition your CarTablet arrived in and the frustration you've experienced trying to get this resolved. I completely understand how disappointing it is to be unable to use a product you've been looking forward to, especially after providing the requested videos multiple times over the course of a month. I will personally let the team know about your experience, as this is not the level of service we aim to provide. Please email [email protected] with your order number and reference this Trustpilot review so we can review your case as a priority and work toward a resolution as quickly as possible. We truly appreciate your patience and the opportunity to make this right.

Thank you so much, Cc Bennett, for your kind words. It means a lot to hear that you found our support team helpful and courteous. We always strive to provide the best possible service, and your feedback is a wonderful encouragement to the whole team. We truly appreciate your support and hope you continue to enjoy your CarTablet!

Hi Scott, Thank you for your wonderful review! We're so pleased to hear that your CarTablet has given your 2010 car a modern upgrade. It's exactly what we designed it for—bringing today's technology to vehicles of all ages without the need for a full stereo replacement. We really appreciate you taking the time to share your experience, and we hope you continue to enjoy it for many miles to come!

Hi Tristan, Thank you for taking the time to share your experience. I'm truly sorry to hear about the frustration you've had, especially after choosing the CarTablet Pro Max as an upgrade and expecting a premium experience. I completely understand how disappointing it must be to go through months of troubleshooting and feel like you're being asked to repeat the same steps without a clear resolution. That's certainly not the experience we want anyone to have. I will personally let the team know about your case and the concerns you've raised regarding the repeated requests for the same videos. We appreciate that you've already invested a lot of time trying to resolve this, and your feedback is important in helping us improve both our support process and communication. Thank you for bringing this to our attention, and we hope to have the opportunity to make this right.

Hi William, Thank you so much for your fantastic review! We're thrilled to hear you're enjoying the CarTablet and that our support team made a great impression as well. Your kind words and support mean a lot to us. We truly appreciate you taking the time to share your experience, and we hope you continue to enjoy your CarTablet for years to come!

Hi Joe, Thank you so much for your kind words! We're delighted to hear your order arrived quickly and that you've had a great experience with both the product and our service. The fact that you've already purchased two and are planning to buy a third means a great deal to us. We truly appreciate your support and hope each one serves you just as well. Thanks again for taking the time to leave a review!

Hi Nikki, Thank you for taking the time to share your experience, and I'm truly sorry to hear how disappointed you've been. I completely understand how frustrating this must have felt, especially when your expectation was a straightforward return based on our 100-day trial policy. I will personally let the team know about your feedback, as it's clear we need to review both how the return process is communicated and how your case was handled. We do ask for photos to verify the condition of returned items, and testing the device to determine compatibility does not automatically prevent a return. However, we understand that the process should be much clearer and easier than what you've experienced. Please reach out to us again at [email protected] with your order number and reference this review. We'll personally review your case and do everything we can to work towards a fair resolution. We appreciate your feedback, as it helps us improve both our service and communication.

Hi Diamonds, Thank you for taking the time to share your feedback. I'm very sorry to hear about the issues you experienced with the power cable and the SD card getting stuck. I understand how frustrating that must have been, and it's certainly not the experience we want for our customers. I will personally let the team know about your feedback so we can review what happened and continue improving both our product and quality control. Please reach out to us at [email protected] with your order details, and we'll be happy to look into this and work with you on a suitable resolution. Thank you again for bringing this to our attention.