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Vehicles & Transportation

CarTablet

100 reviews

4.1100 reviews
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About CarTablet

Data updated
Website
getcartablet.com
Category
Vehicles & Transportation
Location
United States · Cheyenne
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
95% (20/21)
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Is CarTablet legit?

CarTablet (getcartablet.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.

What people say

B
Bob · 7 reviews · Experienced 2026-06-13 ·

2026 CarTablet

I have a 2010 Chrysler convertible, and as cool as it may be for FL, the tech update was greatly appreciated! It's nice to have a big screen for the maps when I need them and the ability to hear them on the car speakers.

Reply from CarTablet2026-07-10

Hi Bob, Thank you so much for your wonderful review! We're thrilled to hear the CarTablet has given your 2010 Chrysler convertible a modern tech upgrade. It's great to know you're enjoying the larger screen for navigation and having the directions play through your car speakers—it really does make every drive more enjoyable. We truly appreciate your support and hope you continue to enjoy many miles with your CarTablet!

I
Ian · 8 reviews · Experienced 2026-06-26 ·

This is a weird one

This is a weird one. I'm leaving a five star review even though I haven't got the product. The review is for the way my issue was dealt with. I got caught out with a fake site which were using the same logo so I have a current dispute running via my bank. The customer service from CarTablet though was excellent. Told you it was weird!!🙂

Reply from CarTablet2026-07-08

Hi Ian, Thank you so much for taking the time to leave this review—it really means a lot, especially given the circumstances. We're sorry you had to deal with a fake website, and we hope your bank is able to resolve the dispute quickly. We're glad we could help and that our customer support left you with a positive experience. Your kind words are truly appreciated, and we hope that if you decide to order from us in the future, we can provide you with an equally great experience with the product itself. Thanks again for your trust and support!

A
Alexandros Alexidis · 3 reviews · Experienced 2026-07-07 ·

Customer support is outstanding

Customer support is outstanding. Quick response and following up until a solution to the issue is found. It's good to know that someone cares in case you need help resolving a problem with the product bought.

Reply from CarTablet2026-07-08

Hi Alexandros, Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our customer support team. Providing fast responses and staying with our customers until an issue is fully resolved is exactly the level of service we strive for. It means a lot to know you felt supported and cared for throughout the process. Thank you for your trust and for choosing CarTablet—we truly appreciate your support and hope you continue to enjoy your device!

R
Rolf Humm · 5 reviews · Experienced 2026-07-06 ·

Awesome Product

Great product. An inexpensive way to upgrade your older vehicle (prior to 2017) to Apple CarPlay and Android Auto. Very simple and quick installation. Customers Service is fast to respond and really cares about their customers.

Reply from CarTablet2026-07-07

Hi Rolf, Thank you so much for your wonderful review! We're thrilled to hear that the CarTablet was an easy and affordable way to bring Apple CarPlay and Android Auto to your vehicle. It's also great to know the installation was quick and that our customer support team was able to provide the service you deserved. Your kind words truly mean a lot to us, and we hope you continue enjoying every drive with your CarTablet!

T
Timothy Martin · 1 review · Experienced 2026-07-01 ·

Great communication and service,not to…

Great communication and service,not to mention I love my car tablet 👊

Reply from CarTablet2026-07-06

Hi Timothy, Thank you so much for your kind words! We're delighted to hear you had a great experience with both our communication and service, and even happier that you're loving your CarTablet. Your support means a lot to us. Enjoy every drive, and thanks again for taking the time to share your experience!

A
Andrew Harris · 6 reviews · Experienced 2026-05-12 ·

This is an amazing piece of kit

This is an amazing piece of kit. I no longer have to squint at my phone screen to check directions. It looks great and works superbly. I actually had to request a replacement power cable. The customer service was exemplary.

Reply from CarTablet2026-07-06

Hi Andrew, Thank you so much for your fantastic review! We're thrilled to hear the CarTablet has made navigating easier and that you're enjoying both its look and performance. It's also great to know our customer service team was able to help quickly with your replacement power cable. Your kind words and support are truly appreciated. Wishing you many safe and enjoyable drives ahead!

J
Jason · 5 reviews · Experienced 2026-07-06 ·

Amazing product and customer service

Right from the initial purchase the communication and updates were excellent....and the product is just awesome, does everything as described and feels solid and robust. A great product and very happy to recommend! Thank you!

Reply from CarTablet2026-07-06

Hi Jason, Thank you so much for your wonderful review! It really means a lot to hear that everything—from the ordering process and communication to the CarTablet itself—met your expectations. We're delighted you're enjoying it and that it's performing exactly as described. Your recommendation truly means the world to us. Wishing you many safe and enjoyable journeys ahead, and thank you again for your support!

K
Kenneth stewart · 2 reviews · Experienced 2026-07-05 ·

Orders …

I emailed them about my order and they got back to me very quick .. keep me upto date on my order .. very satisfied customer

Reply from CarTablet2026-07-06

Hi Kenneth, Thank you so much for your kind review! We're delighted to hear our team was able to respond quickly and keep you updated throughout your order. Providing great communication and service is something we really value, so it's wonderful to know you had such a positive experience. We truly appreciate your support and hope you continue to enjoy your CarTablet!

M
Mr Reece · 1 review · Experienced 2026-07-05 ·

Absolutely rubbish.

Absolutely rubbish.. android auto is so laggy low resolution and it won't even connect to my car stereo by Bluetooth and my car stereo is a Bluetooth one.. don't waste your money when I get calls it echo's for the caller so now I don't have hands free.. absolutely waste of money

Reply from CarTablet2026-07-06

Hi Mr Reece, We're very sorry to hear about your experience. This is certainly not the experience we want our customers to have, and we understand how frustrating these issues must be. I will personally let the team know about your feedback regarding Android Auto performance, Bluetooth connectivity, and call quality so we can continue improving the product. We'd also love the opportunity to help troubleshoot these issues, as many can often be resolved with the right setup or settings. Please reach out to us at [email protected], and we'll do everything we can to get your CarTablet working as it should.

A
Andreas Herr · 1 review · Experienced 2026-06-22 ·

Had a defective power supply (cable…

Had a defective power supply (cable broken) after a year. The spare part was shipped immediately at no additional costs. I was skeptical at first because I live on the opposite part of the planet, but no problem at all. Excellent service.

Reply from CarTablet2026-07-04

Hi Andreas, Thank you so much for taking the time to share your experience! We're delighted to hear that we were able to get a replacement power cable to you quickly and that everything went smoothly, even across such a long distance. We understand how frustrating it can be when something goes wrong, so it's great to know our team could make the process easy for you. Thank you again for your trust and support—we hope you continue to enjoy your CarTablet for many years to come!

G
GoySlop Gateway · 1 review · Experienced 2026-07-02 ·

Simply a piece of crap

Simply a piece of crap. There are way better ones out there for cheaper. Bulky wires everywhere, no brains when placing ports. Ugly UI. Slow. Zero updates. Low camera quality. Literally a nightmare don't buy.

Reply from CarTablet2026-07-03

Hi GoySlop, I'm very sorry to hear that the CarTablet didn't meet your expectations. We understand how frustrating it is when a product doesn't perform the way you hoped. Your feedback about the wiring, port placement, interface, performance, camera quality, and software updates is appreciated, and I will personally let the team know. We take comments like yours seriously because they help us identify where we need to improve. If you're willing to give us the opportunity to help, please reach out to us at [email protected]. We'd like to learn more about your experience and see if we can find a solution for you.

E
Erin Guiney · 2 reviews · Experienced 2026-07-02 ·

Excellent product and outstanding…

Excellent product and outstanding customer service.

Reply from CarTablet2026-07-02

Thank you so much, Erin! We're delighted to hear you're happy with both the product and the customer service. It really means a lot to us that you took the time to share your experience. We truly appreciate your support and hope you continue enjoying your CarTablet for many miles to come!

D
Daniel · 1 review · Experienced 2026-07-02 ·

CarTabletProMax

Not Happy! No way is it 4K, only option is for 720p resolution. Won't connect to in home WiFi. Every type of connection has to be done through mobile device data. Old firmware with no option to update it. Honestly I can not believe you try to get away with these false advertising claims! Daniel

Reply from CarTablet2026-07-03

Hi Daniel, I'm very sorry to hear about your experience. I completely understand how disappointing it is when the product doesn't meet your expectations, especially regarding features that were important to your purchase. Your concerns about the video resolution, Wi-Fi connectivity, firmware updates, and advertising are taken very seriously, and I will personally let the team know. Feedback like yours is invaluable and helps us improve both the product and the information we provide. Please reach out to us at [email protected] so we can look into your specific unit and address each of these concerns. We'd really appreciate the opportunity to help and work toward a resolution.

K
Kai Nikumaa · 3 reviews · Experienced 2026-07-02 ·

Great customer support

Great customer support, and fast answers on any questions about their products

Reply from CarTablet2026-07-03

Hi Kai, Thank you so much for your kind words! We're thrilled to hear you've had a great experience with our customer support. Providing fast, helpful assistance is something we take great pride in, so it's wonderful to know we met your expectations. We really appreciate your support and hope you continue to enjoy your CarTablet. Safe travels!

M
MOODY · 17 reviews · Experienced 2026-06-24 ·

I received a car play from a friend who…

I received a car play from a friend who had no use for it anymore, but no user manual I contacted car play for a replacement and next day received a download for it great service.

Reply from CarTablet2026-07-03

Hi Moody, Thank you so much for your kind review! We're delighted to hear that our support team was able to get you a replacement user manual so quickly. We always aim to make sure our customers have everything they need to enjoy their CarTablet, even if they weren't the original purchaser. We really appreciate you taking the time to share your experience, and we hope you continue to enjoy using it. Safe travels!

N
Neil Anderson · 3 reviews · Experienced 2026-06-29 ·

WARNING - DO NOT BUY Car Tablet Pro Max

⭐☆☆☆☆ Avoid this product and its misleading advertising This is one of the most disappointing purchases I've made. The product is advertised as featuring a "10-Inch 4K 60FPS display." After I complained about the quality, customer support admitted in writing that the display is actually 1920 × 720, claiming that the "4K" specification only refers to the dashcam recording. That directly contradicts the wording used on their own website. If the display is 1920 × 720, it should not be advertised as a 4K display. The dashcam itself was equally disappointing. Even using a compatible U3 microSD card and the recommended settings, the footage lacked the sharpness and detail I would expect from a genuine 4K camera. It looked much closer to standard HD than true 4K. The screen also has no automatic brightness adjustment. At night it remains uncomfortably bright unless you manually reduce the brightness every time you drive, then increase it again during the day. For a product marketed as a premium in-car display, this is a basic feature that should not be missing. Delivery took around two weeks because the product was shipped from mainland China, which was much longer than I expected. The most disappointing part was the customer service. I requested a full refund because the product did not meet my expectations. My refund request was completely ignored. Instead, customer support defended the specifications, attempted to explain away the misleading advertising, and asked me to spend more time producing test footage for their engineering team. They did not address my request for a refund at all. Overall, I feel this product is heavily over-marketed and significantly under-delivers. The advertised specifications do not match the explanations given by customer support, the camera quality was disappointing, the display lacks basic usability features, and the company failed to engage with a straightforward refund request. I cannot recommend this product or this company. Save your money and buy from a manufacturer that accurately describes its products and stands behind them when customers are dissatisfied.

Reply from CarTablet2026-07-01

Hi Neil, Thank you for taking the time to share such detailed feedback. We're genuinely sorry to hear that your experience did not meet your expectations, especially regarding the display specifications, dashcam performance, brightness controls, delivery time, and your interactions with our support team. We understand how frustrating this must have been, and we sincerely apologize that you felt your concerns—particularly your refund request—were not addressed in the way you expected. That is not the experience we aim to provide. I will personally let the team know about the points you've raised, including the clarity of our product descriptions, the display and camera performance, the brightness functionality, and the handling of your support case. Feedback like yours is invaluable in helping us improve both our products and our customer experience. If your issue is still unresolved, we'd appreciate the opportunity to review your case again and work towards a fair resolution. Thank you again for bringing these concerns to our attention.

G
Graham Jacques · 3 reviews · Experienced 2025-06-30 ·

Not as goof as i thougjt maps could be…

Not as goof as i thougjt maps could be full screen.

Reply from CarTablet2026-07-01

Hi Graham, Thank you for taking the time to share your feedback. We're sorry to hear the maps display wasn't quite what you were expecting. We understand how important the screen layout is for the driving experience, and we truly appreciate you bringing this to our attention. I will personally let the team know about your feedback regarding the full-screen maps option, as customer suggestions like yours help us improve. If there's anything we can do to help you get the most out of your CarTablet, please don't hesitate to reach out to our support team. We appreciate your support and hope we can provide you with a better experience.

M
Meraj Ahmed · 1 review · Experienced 2026-06-30 ·

Product and after service💥

Great product, has all the features I expected. Customer service is really top notch, would rare 10/5💥

Reply from CarTablet2026-07-01

Hi Meraj, Thank you so much for your amazing review! We're delighted to hear that the CarTablet met your expectations and that you had such a positive experience with our customer service. Your kind words truly mean a lot to us, and your "10/5" rating made our day! We really appreciate your support and hope you continue to enjoy your CarTablet for many miles to come. Safe travels!

S
Simon Cooter · 1 review · Experienced 2026-03-23 ·

I purchased the cartablet unit and… Works well, views well, the connetion to phone is easy, good clear instructions.

I purchased the cartablet unit and optional reverse camera for my camper van, on 23rd March, after seeing my nephew had one in his Land Rover and saw how good it was. Large screen, easy to operate and (Especially for me) easy to operate. The camera unit is great, although the cable was a little short for the van. After emailing the company, I ordered an extension cable, so it is a lot tidier.

Reply from CarTablet2026-06-28

Thank you so much for your thoughtful review, Simon! We're delighted to hear that you're enjoying your CarTablet and reversing camera, and that the installation and setup were straightforward. It's especially great to know you found the instructions clear and the large screen easy to use. We also appreciate you sharing your experience with the camera cable—we're glad the extension cable helped create a much tidier installation in your camper van. Thank you again for your support, and we wish you many safe and enjoyable journeys ahead!

B
Beatrice Todd · 8 reviews · Experienced 2026-06-28 ·

Excellent service

Excellent service I had some questions to ask them & they came back to me almost immediately with detailed snswers

Reply from CarTablet2026-06-28

Thank you so much, Beatrice, for your wonderful review! We're delighted to hear that our team was able to answer your questions quickly and provide the information you needed. Providing responsive and helpful support is something we take great pride in, so your kind words truly mean a lot to us. We appreciate your support and hope you continue to enjoy your CarTablet!