Still have not received my order and…
Still have not received my order and tracking information is not available
Happy Hemp - CBD Gummies & Edibles (gethappyhemp.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 86% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
Still have not received my order and tracking information is not available
What wonderful people work at Happy Hemp! Everything is great 😃. Had a hiccup, but they took care of me right away. Product I ordered was very effective. I'm a senior, always in pain. I used the gummies, sat down to watch a movie. About an hour later, it suddenly occurred to me that I had NO pain. Not anywhere. I was so happy 😊. It lasted about five hours. I actually cried in relief. I have been in pain for years, but I couldn't keep up with the cost of the Medical Marijuana card and the products were also expensive and not as good, not by a long shot. PLEASE support the cause. People in pain should not be stigmatized as drug abusers. And yes, nice buzz. I would not drive while using. God bless everyone at Happy Hemp! Linda
I have only ordered 3 times but the quality of the buds, and I actually think they give you a ounce, Like other companies ' not to be named ' But I honestly recommend the cookies flower,
Thank you Happy Hemp!! You came through again. The last order I placed with a drop shipper looked like the seal had been broken. I wrote to Happy Hemp with a picture and they were so good to send me a whole new bottle!!! Happy Hemp has the best customer service and always answers my questions. Happy Hemp has the best tasting CBD that works wonderfully for my arthritis!!! Satified customer!
Thank you for your feedback, Linda. We're sorry to hear that this order didn't meet your expectations. We previously replied to your email to explain our updated packaging, but it looks like we haven't received a response. Our gummies are now packaged in child-resistant bottles, which no longer include the inner freshness seal. Instead, they use an exterior tamper-evident security seal that may occasionally become torn during shipping. If you have any additional concerns or notice anything unusual with your product, please send us photos at [email protected], and we'll be happy to take a closer look and assist you further. We appreciate your longtime support and hope to make this right. -- Happy Hemp Support
Great gummies. I use them as a sleep aid.
Love these easy to sleep and thru the night Using them for years
I am a senior citizen and made a purchase via Groupon. I was unable to complete the process and the company went above and beyond to assist me! When I tell you the customer service was superb, stellar and amazing - I truly mean it! A breath of fresh air in this world of rudeness, incompetence and laziness. I HIGHLY recommend them because I can’t think of another company who has been so pleasant to work with! Kudos!
These products are great quality and they arrive on timely delivery but if you have hot weather you better get ice they will melt and ask for extra ice because I got one ice pack and 100 degree weather one ice pack will still melt the gummies I know mine still came almost totally melted but I still order because they really help I just have to cut them as best I can equally
Top notch customer service. I couldn’t get my order to go through and was taken care of with immediate assistance and helpfulness. Happy Hemp has the best products out of all the brands I have tried. I am beyond satisfied as a customer of many years!
Happy Hemp has beautiful pipes, just BEWARE, I purchased a decortive pipe MARCH 26,2026, on June 12th, 2 1/2 months later, I found that the hole in the bowl was crumbled, enlarging the size of the hole, could smoke because the weed would fall thru.. Happy Hemp had no DESIRE to replace my pipe, instead offered me a 20% discount... Why would I want to spend more money with this company, if the only product I brought from them turned out to be a flop/defective.. I have not tried any of there other products, after my pipe incident, I have no desire to do business with this company.. just wondering if this has happened to anyone else..7 days retrn policy..WTF.. your pipe didn't cumble in 7 days, it crumbled 2 months, 17 days.. that's how long it took to crumble..
Hi Liz, Thank you for sharing your feedback. We're sorry to hear that you were disappointed with your experience. After reviewing your case, we found that the order was delivered in March 2026, and the concern regarding the pipe was brought to our attention over two months later. While we understand your frustration, the determining factor in our decision was not solely the timeframe. The photos provided showed that the item had been used. As outlined in our return policy, returns for these items must generally be initiated within 7 days of delivery. In some circumstances, we do make exceptions; however, those exceptions are typically limited to items that remain unused. Although we were unable to approve a replacement in this instance, we offered a discount as a gesture of goodwill. We understand that this may not have been the resolution you were hoping for, and we appreciate you taking the time to share your experience. Sincerely, Happy Hemp Support Team
Great communication delivery was quick and I like how they now “forewarn” these can melt, which I was well aware because I’ve been ordering for years but it is good for people to know. I’ve always been happy with my purchases, even with a substitution of a different kind, but equal size.
Quick delivery and very good product. CBD helps me get to sleep.
Have finally found products that work like they’re supposed to! Have received great pain relief from this company. Thanks Happy Hemp! 🙂
I had to contact HappyHemp support, to get help straightening out an order. They made the process easy!! Someone responded to my emails right away. They were patient, efficient and friendly!
Their products are great quality and shipping is fast. Their gummies are a great value as well and they work! I ordered sugar free D8 gummies from them because I'm diabetic and would love to see D9 come in sugar free as well.
Ordering was easy. Quick delivery. My only preference would be to see more product information about what I am ordering.
Great product! Also, Happy Hemp delivers immediate response/service if there are any difficulties with redeeming coupons or deliveries. Wish all companies had this!
Great product, quick receipt of our orders. Happy Hemp is our go to!!
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