GHOST (ghostlifestyle.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Sierra Fugate · 2 reviews · Experienced 2026-05-22 ·
★★★★★
They are very nice people
They are very nice people, I was drinking one and a bee got in it, I then contacted them about it. And it did take some time to hear back from them, So I thought my message got lost or something. So I got rid of the Bee and all that, And then They finally responded to me Lol but they said they couldn't do too much cuz I couldn't send the bee to them (but they got the pic) But they gave me a coupon.
Reply from GHOST2026-05-29
Thank you for reaching out, Sierra! We take these issues very seriously, so we apologize for the delay and thank you for your patience in this process! With that being said, we are happy to hear that our team was able to assist!
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Christopher · 1 review · Experienced 2026-05-21 ·
★★★★★
Customer support contacted me the same…
Customer support contacted me the same day I reported my issue and helped me with everything.
Reply from GHOST2026-05-22
This is awesome, thank you for sharing, Christopher. We've got your back!
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Tony V · 1 review · Experienced 2026-05-18 ·
★★★★★
They answered my email next day and…
They answered my email next day and didn’t hesitate to help me with what I needed, 10/10 brand and customer service!!
Reply from GHOST2026-05-22
Thank you for being a part of the GHOST® Fam, Tony!
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John Carbone · 3 reviews · Experienced 2026-05-18 ·
★★★★★
Customer service is always awesome and…
Customer service is always awesome and make things right. Never hesitate to contact them they are great
Reply from GHOST2026-05-22
We’re hyped to hear that you had a good experience with our team, John!
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Mai Dopo · 1 review · Experienced 2026-05-06 ·
★★★★★
Ghost products are good and honestly…
Ghost products are good and honestly taste great. Their customer service is also quick and helpful whenever there’s an issue.
But I’m over them passing costs onto customers like they’re some tiny startup barely surviving. Paying almost $9 shipping on a $25 order is ridiculous. This company is majority owned by Keurig Dr Pepper… not exactly a struggling mom-and-pop operation.
There are way too many companies offering free shipping now for this to make sense. Small businesses? Sure, I can understand helping cover costs. But Dr Pepper and K-Cups needing me to subsidize shipping? Give me a break.
And on top of that, I didn’t get loyalty points on my last two orders either, so maybe they quietly pulled that too?
In addition if I'm paying for shipping it damn well better come and less than 2 weeks
Nah, I’m out.
Reply from GHOST2026-05-22
Hey Legend, thanks for being a part of the GHOST Fam! We are happy to hear that our team is always there to help! As for the issue with shipping, we want to apologize again for the inconvenience, and assure you that we are committed to improving our shipping process. With that being said, Silver Status Members receive free shipping on orders that include products redeemed with points. Gold Status Members receive free shipping on ALL orders. We definitely would like to help you get those purchase points to help you get to Gold. Please reach out to [email protected] with your last two order numbers, and we would be happy to get that added for you! We've got your back!
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Eddie Flores · 2 reviews · Experienced 2026-05-13 ·
★★★★★
Carlos was great
Carlos was great! Such great response time and helpful
Reply from GHOST2026-05-22
We love hearing your positive feedback, Eddie!
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Chris Denczek · 1 review · Experienced 2026-05-13 ·
★★★★★
Carlos hooked it up
Carlos brought a big smile to my face today! I was happy with where we got after the first email! Carlos spoiled me and sent me a gift! I'm very grateful for how you handle everything at Ghost.
Reply from GHOST2026-05-22
Thanks for your support, Chris! We’re happy to hear that you had a good experience with Carlos! He's a Legend!
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Samuel helms · 1 review · Experienced 2026-05-09 ·
★★★★★
Very helpful when it came to a delivery…
Very helpful when it came to a delivery issue of cans being completely dented. Made it right and will totally continue with this company
Reply from GHOST2026-05-22
We apologize for the issue, Legend! We are STOKED to hear that our team was able to assist! Thanks for your review, Samuel!
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Carol Ellingson · 1 review · Experienced 2026-05-13 ·
★★★★★
I contacted customer service through…
I contacted customer service through email and received a quick response from Tony. He took care of what I needed quickly and to my satisfaction. Great customer service!
Reply from GHOST2026-05-22
Thanks so much for your review, Carol! We love to hear that Tony was able to help!
Quick delivery! This Cinnamon Toast Crunch Protein cereal is amazing! Love the flavor and texture. Definitely recommend and would buy again.
Reply from GHOST2026-05-22
Thanks, Isaiah! We're stoked to hear that you're loving GHOST® PROTEIN CEREAL x CINNAMON TOAST CRUNCH™!
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Alonso Avina · 2 reviews · Experienced 2026-05-07 ·
★★★★★
Carlos was awesome
Carlos was awesome. So helpful and always quick.
Reply from GHOST2026-05-08
We agree Carlos is an absolute Legend! We appreciate your feedback, Alonso!
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Jorge Gomez · 1 review · Experienced 2026-05-08 ·
★★★★★
Best supplement Company I have ever…
Best supplement Company I have ever dealt with. Products are absolutely top notch… flavor, packaging, results. Customer service has always matched as well. I’ve contacted them twice, for a shipper issue and an issue I caused, and both times they immediately replied and easily fixed the problem.
Reply from GHOST2026-05-22
We've got your back, Jorge! We appreciate you sharing your experience with our team!
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Ken · 1 review · Experienced 2026-05-06 ·
★★★★★
Customer service and product is by far…
Customer service and product is by far the best
Reply from GHOST2026-05-08
We appreciate your support, Ken!
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KL · 1 review · Experienced 2026-05-05 ·
★★★★★
I had a subscription and it kept…
I had a subscription and it kept getting pushed back. I was so confused and eventually I emailed to ask why this was happening because it wasn’t clearly defined. Their initial response was AI generated and didn’t not answer and contradicted the actual cause of the product to be pushed back. The company should do a better job informing subscription clients when product is out and causing issues with their orders. (Eventually like today after I asked I got a clarification email). Also the shipping is SO EXPENSIVE and having to split up my order is impactful when it’s 10 everytime you buy something. Would have been nice to have them override that since I wasn’t able to get my full order and will now have to place two when the product becomes available. I really didn’t get any help just clarification they were sold out of an item.
Reply from GHOST2026-05-08
Hey Legend, I’m Lauryn, Customer Support Manager here at GHOST®. Thank you for reaching out! We understand your frustration, and this is not the experience we want you to have! We value your feedback, and we strive to provide every customer with the best experience possible. I have followed up on your conversation with our team to address your concerns. We appreciate your support!
