GHOST (ghostlifestyle.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
H
Holly · 8 reviews · Experienced 2026-05-01 ·
★★★★★
Great product and service!
First of all I LOVE the product! I struggle to get enough protein in my diet and haven't found many mixes or supplements I actually enjoy. This is fantastic tasting hot cocoa - would never even think it was "good" for me! I recently had an issue with a shipment being delivered and as soon as I reached out to the support team the addressed my issue quickly!
Reply from GHOST2026-05-08
We love hearing your positive feedback, Holly! Thank you for being a part of the GHOST® Fam!
Love the product and variety.
Had a box arrived heavily damaged, tampered, with a box of protein bars open and 1 missing. Customer Service was quick to issue a replacement order free of charge.
Reply from GHOST2026-05-08
We apologize for the issue! Thank you for reaching out, and we love to hear that our team took care of your order, Edwin!
Everything was amazing from customer support to product!
Reply from GHOST2026-05-08
We are so HYPED to hear this, Ricardo! Thanks for being a part of the GHOST® Fam!
G
Gil Hernandez · 1 review · Experienced 2026-04-30 ·
★★★★★
Package damaged? No problem!
I've been an a customer of Ghost for a while now and I love the products.
Recently, I decided to try a new pre-workout flavor, and it was delivered, but the container was damaged in shipping. I reached out for assistance and received immediate resolution from Carlos with a new package in route! Amazing customer service! Well done!
Reply from GHOST2026-05-08
Thank you for sharing your experience with our team, Gil! We love to hear that the issue was resolved! Stay Legendary!
J
J J · 3 reviews · Experienced 2026-04-30 ·
★★★★★
Carlos is a legend
Carlos is a legend! He sorted my issue out promptly and was super helpful! Thanks
Reply from GHOST2026-05-08
Happy to hear that Carlos was able to help, he is a Legend! Thanks for sharing your feedback!
Great customer service and great products! Got a little click happy with my order and they were happy to accommodate.
Reply from GHOST2026-05-08
Thank you for your support, Brandee!
R
Richard Memory · 1 review · Experienced 2026-04-28 ·
★★★★★
Customer service is always clutch
Customer service is always clutch - been ordering from them for years and rarely have a problem. Today I got an item that came in with the seal broken, and within an hour or two of my email reporting it, Carlos had me taken care of with a new unit expedited to me. Great company!
Reply from GHOST2026-05-08
This is EPIC! We appreciate you sharing your experience with our Customer Support team, Richard!
Had an issue with a can I purchased I just wrote in to let them know. They responded quickly and fixed the issue!
Reply from GHOST2026-05-08
We've got your back, Aileen! Thank you!
M
Matt Demers · 1 review · Experienced 2026-04-27 ·
★★★★★
Customer support is on point
Customer support is on point. Most places, once they print a shipping label, won’t change it. I got in contact with customer service right after a susbcription renewed and they updated the shipment before it got sent out.
Reply from GHOST2026-05-08
We love to know that our team was able to fix the issue! Thank you for your review, Matt!
k
kirsten b · 1 review · Experienced 2026-04-24 ·
★★★★★
Quick communication
Quick communication. Happy with service and products!
Reply from GHOST2026-05-08
We’re happy to hear that you had a good experience with our team!
Thank you, Kirsten!
P
Peter · 3 reviews · Experienced 2026-04-24 ·
★★★★★
Swift help from the customer support team
An error happened with the delivery address of my order, resulting in it being sent to another country, but they were swift to help and compensate me, sending a new parcel. High quality service and very friendly, special thanks to Carol from the customer support team.
Reply from GHOST2026-05-01
Thank you for sharing your interaction with Carol. She is great! We really appreciate your support, Peter!
More reasons to love ghost, as if there wasn’t enough.
The wonderful customer experience was phenomenal and incredibly helpful. Carol that I was referred to was incredibly helpful and solved the problem very quickly same day and all!! Returning customer for sure
Reply from GHOST2026-05-08
Thank you for being a part of the GHOST® Fam! We appreciate your support, Cole!
A
Alvin Morgan · 5 reviews · Experienced 2026-04-22 ·
★★★★★
I'm a fan of Ghost lifestyle products &…
I'm a fan of Ghost lifestyle products & I recently had an issue & hit up customer service & they took care of my issue quickly & were very responsive & attentive to my needs. Shout-out to Carlos at Customer service.
Reply from GHOST2026-05-01
Thank you so much, Alvin! We love hearing your positive feedback! Carlos is great, we love to hear he was there to help!
S
Sara · 1 review · Experienced 2026-04-22 ·
★★★★★
Super friendly customer service and…
Super friendly customer service and they were able to help me!
Reply from GHOST2026-05-08
We are STOKED to hear about your experience! Thank you, Sara!
R
Ruben · 2 reviews · Experienced 2026-04-21 ·
★★★★★
Perfect handling of my issue and great…
Perfect handling of my issue and great communication.
On Sunday (19th April) I made an order from EU site in the amount of 215,98 euros. Yet I have not received any confirmation and support has not reached out to me after three emails. My credit card has already been charged. Poor service.
Reply from GHOST2026-05-01
Hey Ingus, I'm Lauryn, Customer Support Manager. Thank you for your review! We understand your frustration, and this is not the experience we want you to have with GHOST®! We value your feedback, and we strive to provide every customer with the best experience possible. That being said, it looks like our team was able to follow up with you and was able to assist with the issue. Please reach out to [email protected] if you have any further questions!
Ordered from the eu store - good preworkout. The only issue I had was trying to pay with my credit card which was denied so I had to use another payment.
Reply from GHOST2026-05-01
Hey Flemming, thank you for sharing your feedback! We apologize for the inconvenience, and assure you that we are committed to improving our checkout process. We appreciate your support!
