GiftFly (giftfly.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
N
Neelam · 2 reviews · Experienced 2026-07-20 ·
★★★★★
I tried to talk to some one at the…restaurant . Would have made me more comfortable if some one had helped me
I tried to talk to some one at the restaurant. She refused and asked me to go to website. Now on website , I dont have the copy sent to the recipient
J
John Helm · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Chop House Tonight
I live in Tulsa and my son lives in Brea and the Chop House is outstanding! The online gift card is great, because I can treat him to dinner when I am far away. The service is always great and the food is wonderful. Never had a bad meal at the Chop House.
D
Danny Stout · 2 reviews · Experienced 2026-04-07 ·
★★★★★
Quick,smooth and easy transaction
Quick,smooth and easy transaction! I Highly recommend using Giftfly!
T
TIM JOHNSON · 3 reviews · Experienced 2026-06-20 ·
★★★★★
IT WAS IMPOSSIBLE TO TELL WHAT NAMES…
IT WAS IMPOSSIBLE TO TELL WHAT NAMES WOULD SHOW UP WHERE ON THE PRINTOUT!
K
Kelly McAllister · 2 reviews · Experienced 2026-06-14 ·
★★★★★
It was easy peasy to send the gift card.
R
Ronda · 1 review · Experienced 2026-05-13 ·
★★★★★
Business BEWARE - GiftFly is a full-fledged scam
We used GiftFly to run a Mother's Day promotion but unfortunately, the payment for the card purchases were never received. They charged the clients card but didn't issue the payment to the business. Unfortunately, one of the cards needed to be refunded and contrary to their online documentation, there is no way to initiate a refund. The number they list to call doesn't go anywhere and after multiple emails, no response. So I had to refund the customer for money I never received.
If I could leave a zero as a review, I would.
K
Kush · 2 reviews · Experienced 2026-05-13 ·
★★★★★
Easy to use
The site is user friendly and super quick!
S
Sheila D Genova · 3 reviews · Experienced 2026-04-24 ·
★★★★★
Well
Well, I hope they receive the card ok. Youve been great in the past. They have another page that I coldn't click on. NOthing happened. I dug around and got it through the Yelp site. Thank you
B
Bethany S · 1 review · Experienced 2026-03-31 ·
★★★★★
I would give 0 stars
I would give 0 stars, if I could.
We did a gift card sale for our business in November 2025 and have yet to receive our payout. Over $9k in gift card sales. I have an attorney I am working with, but this company is a scam and a disgrace. Do not use them.
D
David · 1 review · Experienced 2026-01-30 ·
★★★★★
This company has stolen $250 from my…
This company has stolen $250 from my client. They never paid out the full amount collected from gift certificate sales. We emailed with them repeatedly, to no avail, and finally they stopped responding entirely.
Giftfly.ca (Canada) and their owner, Ackroo, seems fine. They responded to all our messages but couldn't help, as it is a completely separate business entity.
As for giftfly.com, the US one, DO NOT USE! They will keep some of your money.