Glacier Fresh (glacierfreshfilter.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I was skeptical these would work in my refrigerator. I use the GE with the chip in them. They cost almost double at Home Depot. I was wrong. These filters are great. They work with my refrigerator and less expensive and the water comes out tasting great.
Reply from Glacier Fresh 2026-07-15
Your review honestly made us smile 😇
Especially that part about being skeptical. We totally get it! When you're used to buying the big-name brand with the chip and paying nearly double at Home Depot, it's only natural to wonder if a more affordable option can really hold up.
So reading that we proved you wrong? That's the best kind of feedback we could hope for. We're thrilled that our filters not only fit your GE perfectly but also deliver great-tasting water without breaking the bank. That's exactly what we set out to do – give you quality you can count on at a price that feels fair.
Thanks for taking a chance on us – and for taking the time to share your experience with others. It means a lot to know we've earned your trust.
If you ever have questions or need anything, we're just an email away. And hey, enjoy every glass of that crisp, clean water!
D
David · 1 review · Experienced 2026-07-02 ·
★★★★★
GlacierFresh filters and customer service are great !
GlacierFresh filters are the same, if not better than OEM filters that cost much more. I had a hiccup in the receipt of my order but Olivia in the customer service department was very helpful in rectifying the issue.
I will definitely be ordering from Glacier Fresh again.
Reply from Glacier Fresh 2026-07-14
Wow—thank you so much for this warmly message.
Hearing that you love our filters as much as (or even more than!) the big-name brands means the world to us. That’s exactly why we do what we do—great water shouldn’t cost a fortune.
And a special shout‑out for mentioning Olivia—she’s going to be over the moon when she reads this! We’re so glad she could smooth things over when that order hiccup happened. It’s never fun when things go sideways, but knowing we could make it right for you is what keeps us going.
The biggest compliment? You said you’ll be back. That’s everything to us.
So whenever you need filters, or just have a question, or want to say hi—we’re always here.
Until next time, cheers to clean, tasty water and happy customers like you!🥰
Ordering the filters was easy. Pricing is a bit too high, but, otherwise, the product is fine.
Reply from Glacier Fresh 2026-07-13
Thank you for taking the time to share your thoughts – we really appreciate it.
It's great to hear that ordering the filters was a smooth process for you. We've tried to keep things as simple and hassle‑free as possible, so knowing that part worked well is definitely a win in our books.
And we hear you on the pricing – honestly, that's fair feedback. We put a lot into making our filters effective and reliable, but we also know that everyone's budget matters. We do run occasional promotions and offer subscription discounts for regular orders, which can help bring the cost down a bit. If that's something you'd be interested in, feel free to check out our website or drop us a line anytime.
That said, we're really glad the product itself is working fine for you. That means a lot to us.
Thanks again for being honest – it helps us get better, and we genuinely appreciate customers like you.
Wishing you plenty of great‑tasting water ahead!😊
D
Doreen · 2 reviews · Experienced 2026-07-10 ·
★★★★★
We (my dog and I) drink a lot of water
We (my dog and I) drink a lot of water. A gallon a day between us! The water is fresh a cool and as tasty as water can be!! The system is easy to use and complimentary to my kitchen style! The price was fantastic and the quality is excellent!
Reply from Glacier Fresh 2026-07-13
Wow – thank you so much for this lovely message! It honestly put a big smile on our faces.
First of all, please give your dog a scratch behind the ears from us – sounds like you two are the ultimate hydration team! A gallon a day between the two of you? That’s impressive! We’re truly happy that our pitcher can keep up with your thirsty lifestyle and that the water stays fresh, cool, and tasty (as tasty as water can be, right? 😄).
It also means a lot to us that you find the system easy to use and that it fits right into your kitchen style. We put real thought into making sure our products aren’t just functional but also look nice sitting on your counter – so hearing that means the world to us.
And your kind words about the price and quality? That’s the best compliment we could ever ask for. We work hard to make great filtration accessible, and knowing we hit the mark for you makes it all worthwhile.
Thank you again for taking the time to share your experience. If you ever have questions, or if you feel like sending us a photo of your dog enjoying that fresh water, we’d absolutely love to see it!
Cheers to you and your four‑legged drinking buddy. Stay hydrated!😉
Very happy with my decision to try Glacier water filter.
Low price.
Easy installation. Great tasting water.
Will purchase again.
Thank you Glacier!
Reply from Glacier Fresh 2026-07-10
Wow – thank you so much for taking the time to share this! Reading your message honestly.
We’re really glad you decided to give Glacier a shot, and even happier that it’s working out so well for you. It means a lot to hear that the price felt right, installation was a breeze (we know that’s a big one!), and most importantly – that you’re enjoying the taste of the water.
That’s exactly what we hope for every single customer.
And knowing you’d buy again? That’s the best compliment we could ask for. We’ll be right here when you’re ready, and if you ever have questions or need anything at all, just drop us a line.
Thanks again for your kind words – they truly mean a lot to our whole team.🥰
The Water filter machine quit working for the Ice Cold water, I contacted Glacier Fresh and told them about the problem they were very concerned I answered a few questions and the sent me a shipping label to send the machine to them and in return they sent me a brand new one everything went supper fast. I am very happy with the company and with the Water Filtering Machine.
Reply from Glacier Fresh 2026-07-07
I just came across your wonderful review, and I couldn't resist writing to you personally. Thank you so much for taking the time to share your experience with our Glacier Fresh water filtering machine.
It means more than you know to hear that when your ice cold water function stopped working, we were able to turn that frustration into a smooth, positive experience. That's exactly the kind of service we strive for — listening carefully, acting quickly, and making sure you get a brand new machine without any extra hassle. I'm genuinely happy that everything went super fast, from the shipping label to the replacement arriving at your door.
I'll make sure to pass along your lovely feedback to everyone who helped — they'll be over the moon!
If you ever have any questions about your new machine, or if there's anything else we can do for you, please don't hesitate to get in touch. We're always here, ready to help.
Wishing you many cool, refreshing glasses of ice cold water!😍
Thank you so much for your wonderful review! 😊
We are genuinely touched that you took a moment to share your thoughts. Knowing that you appreciate our price, quality, and delivery speed means the world to us—it’s the best reward for all the hard work our team puts in every day.
Your trust and satisfaction are what drive us to do better. We don’t just want to meet your expectations; we want to exceed them, and your feedback tells us we’re on the right track. It’s customers like you who make our work so meaningful.
We truly look forward to serving you again in the future. Please don’t hesitate to reach out if we can ever help with anything—we’re always here for you.
I was prepared to put in a water filtration system underneath my sink until I read about glacier fresh. I am so pleased with the product and its sleek design fits perfectly on my countertop and my water taste is fabulous. The only thing I could say negative is that it took forever for it to be in stock and now I understand why highly recommended.
Reply from Glacier Fresh 2026-07-06
What a lovely review—thank you from the bottom of our hearts!❣️
We were especially moved to learn that you had been all set to install a whole under‑sink system, but then chose to trust Glacier Fresh instead. That kind of decision means more to us than you might imagine—it tells us that our vision of making great water simple and beautiful truly resonates with people like you.
We’re absolutely delighted that you love the sleek design on your countertop and, most importantly, that every sip of water brings you such fabulous taste. That’s exactly what we set out to achieve.
And about the wait—we deeply appreciate your patience and understanding. We know it felt like forever, and we sincerely apologise for that. But your kind words turn that wait into a compliment, because you now see why we never compromise on quality or stock readiness. We’d rather be temporarily out of stock than deliver anything less than perfect.
Your recommendation means the world to our small team—it fuels our passion and reminds us why we do what we do. Thank you for being so generous with your feedback and for giving us the chance to earn your trust.
We’re here for you anytime, and we hope to keep making your water taste just as fabulous, day after day.
Thank you for your kind note—sometimes the simplest words carry the greatest meaning. Knowing that our delivery speed stood out to you truly makes our day.🥰
We believe that great service doesn't stop at a quality product; it starts the moment you place your order and ends only when your package is safely in your hands. That's why we put so much care into getting every order out the door as quickly as we can, while still ensuring it arrives in perfect condition.
We're genuinely grateful that you appreciated that effort. Your feedback reminds us that every minute counts, and we promise to keep running that extra mile for you—because you deserve nothing less than a smooth, fast, and reliable experience.
Thank you for trusting us. We hope to have the pleasure of serving you again very soon.
R
Richard O Waryasz · 1 review · Verified · Experienced 2026-06-29 ·
★★★★★
fit as it should and shipping was fast…
fit as it should and shipping was fast and accurate
Reply from Glacier Fresh 2026-07-06
What a pleasure it is to read your words! We’re genuinely delighted that everything worked out just the way it should—the perfect fit and a delivery that arrived on time and exactly as promised.😉
It may sound simple, but getting the fit right and the shipping accurate is something we take very personally. We know how frustrating it can be when things don’t align or when a package goes astray, so we pour extra care into every order, from packing to dispatch to your doorstep. Hearing that we hit the mark for you gives our whole team a real boost of confidence and joy.
Your feedback also reminds us that the little details—like making sure the product matches your needs and arrives without a hitch—are what truly build trust. We’re so grateful that you noticed and took the time to share it.
Thank you for choosing us. We’d be honored to serve you again anytime—and we’ll always aim to be just as accurate and fast, every single time.
They show a 30% off coupon for the under the sink system, but then tell you is no good and then give you a 5% off. Bait and switch?
Reply from Glacier Fresh 2026-07-06
Thank you for sharing your experience with us – we truly value honest feedback, even when it’s not all positive.😊
We are genuinely sorry to hear about the confusion regarding the coupon for our under‑sink system. We completely understand why that situation left you feeling disappointed, and we can see how it might have seemed misleading. That was never our intention, and we sincerely apologise for any frustration this caused.
After looking into our records, we believe the 30% coupon you saw may have been tied to a specific promotion that had either expired or applied to a different product line. However, we realise that this was not made clear at checkout, and that is our oversight.
We have passed your feedback on to the relevant team. Should you need anything in the future, we can offer you further discounts; simply contact us at [email protected].
P
Peter Luykx · 1 review · Experienced 2026-06-19 ·
★★★★★
Web site made it easy to find proper…
Web site made it easy to find proper fit. Very quick delivery time. Filter fit and works just like original GE filter.
Reply from Glacier Fresh 2026-06-29
Thank you so much for taking the time to share your experience with us! We are truly delighted to hear that our website made it easy for you to find the perfect fit, and that your order arrived so quickly – we know how exciting it is to get your new filter in hand.
What warms our hearts most is knowing that our filter works just like the original GE filter. That is exactly the level of quality we aim for every single day, and your kind words tell us we're on the right track. Knowing that our product meets your expectations and fits seamlessly into your life brings us so much joy and encouragement.
Your trust means everything to our small team. It's because of wonderful customers like you that we keep striving to do better.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out – we're always here and happy to help.
Wishing you many refreshing glasses of great-tasting water!😊
W
W Bennett · 3 reviews · Experienced 2026-05-29 ·
★★★★★
Glacier Fresh Nailed It: Fast Delivery & Flawless Performance!
Buying from Glacier Fresh was completely seamless from start to finish. Their website was simple to navigate, checkout took seconds, and my order was processed immediately. The filters arrived ahead of schedule, perfectly packaged, and exactly as described. I am incredibly impressed with the Glacier Fresh GFXWFE™ Water Filter with RFID Chip. I was hesitant to stray from the brand-name filters, but these fit my fridge perfectly without a single drop or leak. The water tastes completely crisp, clean, and neutral, with zero chemical or chlorine odor. The flow rate is excellent, and the installation took less than a minute. Getting the exact performance as the original manufacturer filter at a fraction of the cost makes this a total no-brainer.
A fast, reliable purchase process is just as important as product quality, and Glacier Fresh nailed both. I will definitely be a returning customer!
Reply from Glacier Fresh 2026-06-23
Wow – thank you so much for taking the time to share such a thoughtful and detailed review! Reading your message truly made our day. 😊
We are absolutely thrilled to hear that your experience with Glacier Fresh – from browsing our website to receiving your GFXWFE™ filter – was seamless and exceeded your expectations. Knowing that the filter fits perfectly, delivers crisp and clean water, and installed in under a minute is exactly the kind of feedback we hope for, but never take for granted.
Your trust means the world to us, especially when you decided to give us a chance over the brand-name options. We know that switching can feel like a risk, and we're so happy we could earn your confidence with both quality and service.
At Glacier Fresh, we believe that great products are only half the story – the other half is making sure every step of your journey with us feels easy, reliable, and human.
Thank you again for being such a wonderful customer. We’re truly honored to have you as part of the Glacier Fresh family, and we can’t wait to serve you again in the future.
If you ever need anything – product advice, replacement reminders, or just a friendly chat – please don’t hesitate to reach out. We’re always here for you.
Wishing you and your family many refreshing glasses of clean water! 💧
When we've ordered our filters for our…LG refrigerator it is an easy decision to purchase.
When we've ordered our filters for our LG refrigerator, the orders have arrived promptly, well-protected, and came at a good price. We have ordered filters from this company more than once and have been satisfied that when we open our refrigerator, it smells fresh, and the water has a fresh, pleasant taste, never an off-taste. The filtered water makes such great iced tea! We are very satisfied!
Reply from Glacier Fresh 2026-06-23
It truly warms our hearts to read your review – especially knowing that you've trusted us not once, but multiple times for your LG refrigerator filters. That kind of loyalty means more to us than we can possibly say. 💙
We're so glad that each order has arrived promptly and well-protected, and that the price has always felt fair to you. But what really makes us smile is the little moment you shared – opening your refrigerator to a fresh, clean scent, pouring a glass of crisp water, and enjoying iced tea that tastes just right. Those everyday moments are what we think about when we're designing and testing every single filter.
Knowing that our product plays a small part in making your home feel a little fresher and your drinks a little more delicious – that's the reason we get up every morning. And hearing that you've been satisfied with us over and over again? That's the greatest reward we could ask for.
Thank you for your continued faith in Glacier Fresh. We promise to always work hard to deserve your trust, and we'll be here whenever you need us again.
Until next time, may your water always taste wonderful – and your iced tea be absolutely perfect! 🧊
R
Ron & Tary · 1 review · Experienced 2026-05-28 ·
★★★★★
Order was shipped quickly and arrived…
Order was shipped quickly and arrived with no issues. This water filter is easy to install and fits perfectly in our Brinkley Z2900. My wife is very picky about the taste of water and we always have carried bottled water. Now we are enjoying great tasting water and don’t need to bring all of those heavy water bottles. The Glacier water filter is fantastic and I can’t recommend it enough. We are telling everyone about it.
Reply from Glacier Fresh 2026-06-23
Thank you so much for sharing your experience – and please give our warmest regards to your wife! 😊
Knowing that our filter has earned the approval of someone who is truly particular about water taste means the absolute world to us. We completely understand how important it is to have fresh, clean water on the road, especially when you're enjoying life in your Brinkley Z2900. The fact that you no longer have to haul heavy bottles around, and can simply enjoy great-tasting water straight from your tap, is exactly the kind of everyday victory we love to hear about.
We're especially touched that you're telling everyone about us – that kind of word-of-mouth trust is something we never take for granted. It's not just about a filter; it's about making your travels lighter, your drinks better, and your family happier.
Thank you for choosing Glacier Fresh, and for taking the time to write such a thoughtful review. We're honored to be part of your adventures, and we'll keep working hard to make sure every drop meets your expectations.
If you ever need anything – tips, replacements, or just to say hi – we're just an email away.
Wishing you safe and joyful travels with many refreshing stops ahead! 🚐💧
J
JA · 11 reviews · Experienced 2026-06-18 ·
★★★★★
Excellent quality and price!
The value and quality are both excellent. No regrets in purchasing from GlacierFresh!
Reply from Glacier Fresh 2026-06-23
Thank you for your wonderfully simple and powerful feedback. Sometimes the shortest reviews carry the most meaning – and yours certainly does. 😊
We're truly grateful to hear that you found both the quality and value of our filter to be excellent. That balance is something we work tirelessly to achieve, because we believe everyone deserves clean, great-tasting water without having to overpay. Knowing that you have no regrets choosing Glacier Fresh is the highest compliment we could ask for – it tells us we're on the right track.
Your trust in us, even in just a few words, gives our entire team a huge boost of encouragement. We promise to keep delivering the same level of quality and affordability that made you smile, and we hope to serve you again and again.
If there's ever anything we can do to make your experience even better, please don't hesitate to let us know. We're always here, just an email away.
Thank you again for taking the time to share your thoughts – they truly brightened our day.
N
Nora · 1 review · Experienced 2026-06-15 ·
★★★★★
Good price for good quality
Reply from Glacier Fresh 2026-06-16
Thank you so much for your kind words!🥰
We’re truly delighted to hear that you’re happy with both the price and the quality of our product. Your satisfaction means the world to us, and it’s wonderful to know that our efforts to offer great value are appreciated.
If you ever need any assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future.💧
R
Robin · 2 reviews · Experienced 2026-06-07 ·
★★★★★
I ordered air filters for my…
I ordered air filters for my refrigerator and received a keyboard instead. Seriously! I took a picture and sent it to the company as asked and they said they would send the filters after an investigation. I need that filter and when I asked for tracking info on the filters they said I had to wait for the investigation to be resolved. What?provedI received a keyboard instead. What’s to investigate? This is a scam.
Reply from Glacier Fresh 2026-06-15
Thank you for sharing this, and I am truly sorry for the frustration and inconvenience you’ve experienced.
You are absolutely right – receiving a keyboard instead of refrigerator air filters is unacceptable, and having to wait for an “investigation” only made things worse. I completely understand why you feel this looks like a scam, and I sincerely apologize for leaving you with that impression.
After reviewing your case, I see that a mistake happened in our warehouse. We should have shipped your correct filters immediately, and I am sorry we didn’t.
To make this right, I have already processed a replacement order for your refrigerator air filters at no charge. The new package has been shipped, and the tracking number has been sent to your email address. You do not need to return the keyboard.
Please check your inbox (and spam/junk folder) for the tracking information. If you don’t see it within the next few hours, reply here and I will send it to you directly.
Again, I deeply regret the trouble this has caused you. We value your business, and I will personally make sure you receive the correct filters as quickly as possible.
Thank you for your patience and for giving us a chance to fix this.😊
M
Mark Johnson · 1 review · Experienced 2026-06-02 ·
★★★★★
What a pleasant surprise
So I did an Internet search on where I can find replacement filters for my GE refrigerator. It recommended what I needed and I went to glacier for us to place my order however, I placed it incorrectly. I identified to glacier fresh Customer Service what my issue was. Their response was very quick, very professional and very helpful. In fact, I can say that it was beyond efficient. I confirmed what I needed and in addition sent me replacements, and all I had to pay was just the shipping which was a fantastic option for me. I would recommend glacier fresh to anyone based on my experience, thank you very much.
Reply from Glacier Fresh 2026-06-09
Thank you for sharing your experience — and what a wonderful surprise it was to read your kind words! 😊
We're so sorry you ran into trouble with your initial order, but we're absolutely delighted that our customer service team could step in and turn things around for you. Hearing that you found our response "beyond efficient" and that the solution worked perfectly for you — that truly warms our hearts. 💙
At Glacier Fresh, we never want our customers to feel stuck or frustrated. When you reached out, our team saw a chance to help, not just process a request. We're so glad we could send you the right replacements with just the shipping cost — because sometimes, a little flexibility makes all the difference.
Thank you for trusting us and for recommending Glacier Fresh to others. That means the world to our small team. We'll keep working hard to earn your kindness every single day. Wishing you fresh, clean water and many more pleasant surprises ahead!
T
TJ · 1 review · Experienced 2026-06-04 ·
★★★★★
Great customer service
Great customer service, package got stalled by the carrier. Replacement filters sent at no cost received them quickly. Would do business with them again.
Reply from Glacier Fresh 2026-06-09
Thank you so much for your incredibly kind words — they truly mean a lot to us. 💙
We're sorry that the carrier let you down this time, but we're so glad we could step in and make things right for you. When you choose us, you're not just buying a filter — you're part of our little family, and we always have your back.
Knowing that you received the replacement filters quickly and that you'd trust us again… that’s the best reward we could ever ask for. 😊
Thank you for being so understanding and for giving us the chance to serve you. We can’t wait to help you again whenever you need us. Wishing you clean water and happy days ahead! 💧✨