Glacier Fresh (glacierfreshfilter.com) has a 4.8 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Reasonable price and USPS delivery. Would order again.
Reply from Glacier Fresh 2026-08-04
Thank you for taking a moment to let us know you were pleased with both the price and the USPS delivery.
We know that fair pricing and reliable shipping might seem like simple things, but they make a real difference in your overall experience – and we're glad we could deliver on both fronts for you. And knowing you'd order again? That's the best compliment we could receive.😘
We'll be here, ready to serve you whenever you need us next. Until then, enjoy your water filter – and don't hesitate to reach out if anything ever comes up.
K
KEVIN BELL · 2 reviews · Verified · Experienced 2026-07-28 ·
★★★★★
Short delivery time from order date.
Reply from Glacier Fresh 2026-08-04
Thank you for leaving us this lovely note about your delivery time – it made us smile!🤗
We know that when you place an order, you're eager to start using it, and every day of waiting can feel like a week. That's why our fulfillment and shipping teams work hard to get your package out the door as quickly as we can, without cutting corners on care. Hearing that we hit the mark for you means everything to us.
We also appreciate you taking just a moment to share this – it's not something we take for granted.
Should you ever need anything else, we're just an email away. And we hope your GlacierFresh product serves you well for a long time to come!
Ordering was easy. The products arrived quickly once they were out of the shipping location. The price could have been better, but I did take advantage of an advertised discount.
Reply from Glacier Fresh 2026-08-04
Thank you so much for taking the time to share your experience with us.
We're absolutely delighted to hear that you found the ordering process smooth and that your products reached you quickly once they were on their way. That's exactly the kind of experience we hope every customer has.
We also really appreciate your honest feedback on pricing. You're right – we know we're not always the cheapest option out there, but we work hard to strike a balance between quality and value. And we're so glad you were able to take advantage of the discount – every little bit helps, right? 😊
Your feedback helps us grow and improve, and we'll definitely keep your thoughts in mind as we review our offers going forward.
If there's ever anything else we can do for you – whether it's a question about your product, help with installation, or just a friendly chat – please don't hesitate to reach out. We're always here.
I have ordered from Glacier Fresh several times . Order is delivered in ample time, water filter has been very easy to replace on me GE fridge
Reply from Glacier Fresh 2026-08-04
What a wonderful message to read – thank you! Hearing from someone who's chosen us not once, but several times, genuinely brightens our whole day.💗
We're so glad your orders always arrive on time – we know how frustrating waiting can be, so we do our very best to get your filters to you as quickly as possible. And it makes us truly happy to hear that replacing the filter on your GE fridge has been a breeze. That's exactly what we aim for – simple, hassle-free, and dependable, because we know life is busy enough without struggling with a filter swap!
Thank you again for trusting us with your water quality needs. It's loyal customers like you who make our work feel so rewarding. If you ever run into any questions, need a little guidance, or just want to say hello, our inbox is always open.
We just read your review and wanted to send you a heartfelt thank you.
Your kind words about the easy installation and the great‑tasting water truly brightened our day—and honestly, they mean more to our entire team than you might imagine.
Knowing that our product is making a real difference in your everyday life, especially with something as essential as the water you drink, is exactly why we do what we do. We put our hearts into designing these filters, and hearing that you found the setup effortless and the water quality excellent is the best reward we could ever ask for.
If you ever need any assistance, have questions, or just want to share more about your journey, please don’t hesitate to reach out. We’re always here for you.
Wishing you many more refreshing glasses of clean, delicious water!😉
We spotted your review – "Work just as it should." – and honestly, those simple words made our entire team smile.🤗
Because that's the quiet goal we chase every day: a product that doesn't demand attention, doesn't cause headaches, and simply does its job faithfully, day after day. You trusted us with something as important as the water you drink, and knowing that our filter delivers that reliability without a single fuss is the kind of feedback we treasure most.
Thank you for taking a moment to share that with us. It's short, it's honest, and it means more than you might realise. We hope our filter keeps quietly serving you well for many refills to come.
If you ever have a question, a suggestion, or just want to say hello, we're always here.
Machine is a great buy it make cold water and it tastes great in the delivery of the product was delivered in good condition thank you I will referral this product to everyone I encountered
Reply from Glacier Fresh 2026-08-03
Wow – what a review! 🥰
You called our machine a great buy, praised the crisp, cold water and its refreshing taste, mentioned that it arrived safe and sound, and then topped it all off by saying you'd recommend us to everyone you meet. That kind of wholehearted enthusiasm is something we don't take lightly – it genuinely touches our hearts.
We're also delighted to hear that the delivery went smoothly – our team works hard to make sure every package reaches you in perfect condition, because we know the excitement of unboxing something new.
Please know that your willingness to refer us to friends, family, and fellow RVers or homeowners means the world to us. It's because of customers like you that we get to keep doing what we love – making clean, great-tasting water accessible and hassle‑free.
If there's ever anything we can help with, or if you just want to share another story about how our filter fits into your daily life, we're always here, listening and ready.
J
JR DAN · 1 review · Experienced 2026-07-23 ·
★★★★★
Great Customer Service
Communicating with Olivia at Glacier Fresh made tracking the package at USPS after 3 visits easier. She offered a replacement via UPS which I received a week after my 4th USPS visit. I ended up with 2 packs which she made me keep.
I've used my first glacier fresh for a year now and it's still tasting fresh and water is coming out strong. I feel like it will last for another year despite the red light on. Colorado water does not have much sediments. I will check if my Texas ice maker needs it. Texas water definitely need filtration.
Reply from Glacier Fresh 2026-07-27
Thank you for taking the time to share your experience – it truly made our day. We're so glad Olivia could cut through the USPS hassle and get a replacement to you via UPS.
It's wonderful to hear your first filter has been going strong for a full year and still delivers fresh, great-tasting water. That red light is really just a general reminder – if you're still getting good flow and taste, you're probably fine, especially with Colorado's lighter sediment. Just keep an eye on it. And yes, Texas water definitely calls for filtration – let us know if you need anything for that ice maker!
We truly appreciate your trust and your kind words. 😉
J
Jeff Turner · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Wow! Great tasting water!
Wow!! What a true difference in taste and quality of our water! We are newer to the RV lifestyle and have a Class A Thor. We had a few trips out and never liked the taste of the water. We sanitized the tanks and our rig, the taste never changed. So, we bought a Glacier Fresh 3-stage water system and now we are loving the water! It tastes clean and the science behind the Glacier Fresh system provides a calming reassurance we are drinking the best water possible!!
Other wonderful attributes of Glacier Fresh include easy the change filters (especially needed as I am handicapped in one hand) and amazing customer service!! They answered questions before and after my purchase! Easy to install, use, maintain, and operate! A 12 star product in a 5 star review! Thank you for the quality of this system!
Reply from Glacier Fresh 2026-07-24
It’s not every day we receive such enthusiastic feedback, and your words truly warmed our hearts.
Hearing that our 3‑stage water system has transformed your RV water from "not great" to "great tasting" is exactly what we strive for. We know that life on the road is all about comfort and enjoyment, and knowing that you can now drink water you truly love – with confidence – makes us incredibly proud of what we do.
What touched us even more was your mention of the easy filter change, especially given your hand limitation. We design our products with real‑world users in mind, and your comment reassures us that we're on the right track. It means the world to us that our system didn't just work well, but also made your daily routine a little easier.
And of course, we're so grateful for your kind words about our customer service. We genuinely enjoy helping our customers, before and after the purchase, and knowing that we made a positive difference in your journey means everything to us.
"12 star product in a 5 star review" – honestly, we might just print that and hang it on our wall! Thank you for that beautiful compliment.
We wish you many more happy, safe, and delicious‑water‑filled travels in your Thor. Please never hesitate to reach out if you ever need anything – we're always here for you.😘
J
Jeff Choate · 1 review · Experienced 2026-06-09 ·
★★★★★
We are a relatively new customer and…
We are a relatively new customer and every order has been as just as promised we are a multi family business and its good to have reliability
Reply from Glacier Fresh 2026-07-24
Thank you so much for taking the time to share your experience with us.
Hearing that every order has been “just as promised” means more to us than you might imagine – especially coming from a relatively new customer. We know that trust takes time to build, and your words tell us we’re on the right track.
Please know that we don't take your trust for granted. We'll continue to do our very best to ensure every order, every product, and every interaction meets the standard you've come to expect
We're truly grateful to have you on board, and we look forward to growing this partnership with you for many orders to come.
Wishing you all the best.😆
D
David D · 1 review · Experienced 2026-07-21 ·
★★★★★
My Glacier Fresh was very easy out of…
My Glacier Fresh was very easy out of the box, to install. Changing the filters is very easy. The quality of the water after going thru the filters is great. Good tasting water..
Reply from Glacier Fresh 2026-07-23
Reading your message honestly made our whole team smile.😇
We're absolutely delighted to hear that your Glacier Fresh system was a breeze to set up right out of the box – that’s exactly how we want it to be. And knowing that changing the filters is easy for you? That’s music to our ears. We designed it with real people in mind, not just engineers!
But the part that truly warms our hearts is that you're loving the taste of the water. That’s our ultimate goal – to bring you fresh, clean, great-tasting water every single day, without any fuss.
Thank you for trusting us and for taking a moment to let us know we're on the right track.
If you ever need anything – replacement filters, tips, or just a chat – we're only an email away.
Wishing you many more glasses of delicious water!
A
Ann · 1 review · Verified · Experienced 2026-06-29 ·
★★★★★
Shipping updates
Shipping updates. Works great!
Reply from Glacier Fresh 2026-07-23
Just a quick note to say a huge thank you for your feedback – it really made our day!
And of course, knowing that everything is working great once it arrived? That’s the cherry on top! We pour our heart into making sure our products not only perform well but also make your life a little simpler and better.
Thank you for trusting us and for taking a moment to share your experience. It’s little notes like yours that remind us why we love what we do.
If you ever need anything – an extra filter, a question about maintenance, or even just a friendly chat – we’re always here.🤗
J
Jesse · 1 review · Experienced 2026-05-10 ·
★★★★★
Solid Replacement - Would Recommend
The Glacier Fresh air and water filters are a solid replacement for my LG Refrigerator. The installation was simple (literally pop in and out), shipping was quick, the water quality has remained constant, and the prices are much more affordable than LG.
Be aware that the bundled products ship separately, so you might received them on different days. Initially I thought I was missing half of my order, but Customer Service was quick to h
Reply from Glacier Fresh 2026-07-22
It’s not every day we get such a detailed, honest, and helpful write‑up – and we genuinely appreciate the time you took to share all of this.
What made us smile most? The fact that you gave our filters a fair shot against your LG original, found the installation a breeze, and felt the water quality held steady. That’s exactly what we hope for, and hearing it from you confirms we’re on the right track.
And yes – you’re absolutely right about the separate shipping! We know it can be a little confusing when boxes show up on different days, so we're really sorry for that initial moment of panic. But we're also so glad our customer service team could jump in quickly and clear things up for you. That’s what we’re here for – not just to sell filters, but to be there when something feels off.
Your honesty about the shipping experience is actually super helpful for us too – it reminds us to keep improving how we communicate about multi‑item orders. So thank you for that as well.
Please know that we’re always just an email away if you ever have questions, need help, or just want to share more feedback (the good and the not‑so‑good – we welcome it all).
Wishing you many more months of clean, crisp water and one less thing to worry about in the kitchen!🥰
We just had to write and say a huge thank you for your lovely review. Reading that your order arrived on time and is working great honestly made our whole team smile – and it means more to us than you might think.
We put a lot of care into every filter we make, so knowing that it’s doing exactly what it should for you is the best reward we could ask for. It’s customers like you who remind us why we love what we do.
If you ever have any questions – about the product, maintenance, or anything at all – please don’t hesitate to reach out. We’re always here, and we genuinely love hearing from you.
Wishing you many glasses of great‑tasting water ahead.💧
D
Dean Fitzsimmons · 2 reviews · Experienced 2026-07-20 ·
★★★★★
Customer service was great
Customer service was great, I had a problem with a filter and they resolved the problem. Very professional
Reply from Glacier Fresh 2026-07-22
Thank you for sharing your experience – it means a lot to our whole team.😊
We remember your case well, and we’re truly glad we could help sort things out. When a filter doesn’t work as expected, it can be frustrating, so we really appreciate your patience and the trust you placed in us. Knowing that you saw our efforts as professional and that we could resolve the issue to your satisfaction – that’s what keeps us going every day.
If you ever need anything in the future – even just a quick question – please know we're just an email away. We’d love to stay connected.
Wishing you many perfect cups of water ahead!
R
Robert Hansen · 1 review · Experienced 2026-07-19 ·
★★★★★
Great inexpensive replacement for the…
Great inexpensive replacement for the OEM filter
Reply from Glacier Fresh 2026-07-20
Thank you so much for taking the time to leave this! We’re honestly so happy to hear that our filter worked out well as a great, budget-friendly alternative to the OEM one. That’s exactly what we set out to do – give you solid performance without the crazy price tag.
It means a lot to us that you gave our brand a try and took the time to share your experience. Feedback like this reminds us why we do what we do. We know how frustrating it can be to overpay for name-brand filters, so it feels really good to know we could save you a little money and still keep your water tasting fresh.
If you ever have questions or need anything down the road, please don’t hesitate to reach out – we’re always happy to help.
Thanks again for choosing Glacier Fresh, and we hope you enjoy every glass!😇
B
Brusay · 2 reviews · Experienced 2026-07-15 ·
★★★★★
My GE 4 Door is Happy!
The filter worked as promised in my GE 4 Door Refrigerator. The electronic "chip" thingy has made my GE happy, even though it is not a GE filter. The price is much better than GE. The fit was perfect. Their website was easy to navigate. The purchase process had no pain points. And the delivery was quick. The taste of the water is at least equal to the GE filter.
Reply from Glacier Fresh 2026-07-16
Thank you so much for taking the time to write this. 😊
We're absolutely thrilled that your GE 4‑door is happy (and we love that the little electronic chip passed the "official GE test" ). Knowing that the fit was perfect, the water tastes every bit as good, and the price gave you some relief — that's exactly what we aim for.
It also means a lot to hear that our website and checkout process felt smooth and painless. We know life is busy enough, so we try hard to make the whole experience from browsing to delivery as simple as possible.
Your kind words remind us why we do what we do. Thank you for trusting us with your fridge — and for taking a moment to share your story. If you ever need anything, we're just an email away.
Enjoy every glass of that clean, crisp water — you deserve it.💧
I got this glacier fresh water machine over a years ago my son Michael had a kidney transplant and we have well water. It has been a great saving for us not to mention the clear refreshing taste of water. It is truly a blessing to have it.
Reply from Glacier Fresh 2026-07-15
We read your message and honestly, it gave us chills – in the best way possible. 🤗
Thank you for sharing something so personal with us. Knowing that your son Michael is doing well after his kidney transplant, and that our little water machine has been part of your family's journey – that means more to us than any sales number ever could. Well water can be tricky, and we can only imagine how important clean, great‑tasting water is for your household.
The fact that you've been using it for over a year and still call it a blessing? That's the kind of feedback we carry with us every single day. We're so glad it's been a saving for you – not just in cost, but in peace of mind and everyday refreshment.
Please give Michael a high‑five from all of us at Glacier Fresh. And know that we're here if you ever need anything – replacement parts, tips, or just to say hi.
Wishing your whole family health, happiness, and many more crisp glasses of water.
J
John B · 2 reviews · Experienced 2026-06-18 ·
★★★★★
Quality Water Filters
The product is quality. The filters work effectively, fit perfectly, and often provide water taste as good as, or better than, the original filters. The price was great compared to brand-name alternatives. This is a cost-effective choice without worrying about the performance. The web site is easy to use and locate product as is the ordering process. Shipping and customer service was extremely responsive and helpful.
I will definately be back when I need additional filters, but it may be awhile. I bought 6 on my first order!
If you've never been on the glacierfreshfilter.com website, go try it out and check out the Glacier Fresh products. Cheers!
Reply from Glacier Fresh 2026-07-14
We’ve read your message a few times now—not because we’re fact‑checking, but because it just made us feel so genuinely proud of what we do. 😉
Thank you for taking the time to share all that detail. When you said our filters taste as good as or better than the originals, that’s the kind of feedback we secretly hope for but never expect. And you bought six on your very first order? That takes guts—and it also tells us you trusted us right out of the gate. That trust is something we don’t take lightly.
It also warms our hearts that you’d point others to our site. That’s the highest compliment a small team like ours can get—word of mouth from someone who’s actually used the products and loved them.
Whenever you run out of those six (which, let’s be honest, might take a while!), we’ll be right here, same friendly faces, same clean water.
Until then, enjoy every glass—and thank you again for being the kind of customer that makes our work feel like more than just a job.
S
Scott Pless · 3 reviews · Experienced 2026-07-12 ·
★★★★★
The Glacier Fresh refrigerator water…
The Glacier Fresh refrigerator water filter does improve our hard water taste since we started using them 1.5 years ago. I would recommend this filter to any hard water residence that wants to improve their tap water taste and quality without hesitation.
Reply from Glacier Fresh 2026-07-15
thank you for taking the time to share your experience. Reading your message honestly made our day.😊
Knowing that you've been using our filters for a year and a half and that they've made a real difference in your tap water – especially with hard water – that means the world to us. That's exactly why we do what we do.
And your recommendation? That’s the highest compliment we could ever ask for. We're truly grateful that you'd vouch for us to other hard‑water households out there.
If you ever need anything – filter advice, help with installation, or just a chat – we're always here.
Wishing you many more glasses of great‑tasting water