Homary.com (global.homary.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
L
Luigi Di Serio · 5 reviews · Experienced 2026-05-10 ·
★★★★★
Homary said yes for warranty then no.
Homary sold me a faucet with a Lifetime Limited Warranty on finish. The finish failed. They agreed in writing to a full refund, then retracted it and now refuse any remedy. They are using 'Canada channel closed' as an excuse. Attached is their own email agreeing to refund me. Do not trust their warranties.
Reply from Homary.com2026-05-16
Thank you for taking the time to share your feedback. We are truly sorry for the inconvenience caused, and please accept our sincere apologies.
We would like to reach out to you, but we are sorry we failed to find your order information. Would you please kindly tell us your order number? Or you can call or email us; we will surely get back to you and resolve the issue promptly.
Email: [email protected]
Contact number:
+1-888-603-9888(USA)
+44-800-102-6383(UK)
+61-1800-700-888（AU）
+12023013539（ES/FR/DE）
Kind regards, Homary’s social engagement team
C
Christine · 2 reviews · Experienced 2026-05-14 ·
★★★★★
Very responsive and considerate
Very responsive and considerate. Assistant kept us updated at every turn. Positive outcome. Would definitely recommend
Reply from Homary.com2026-05-15
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Winnie was amazing. Incredible helpful and accommodating. Even when our schedule got tricky, she problem solved and made the exchange as easy as she could.
Reply from Homary.com2026-05-15
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
J
Jeffrey Jones · 1 review · Experienced 2026-05-11 ·
★★★★★
Winnie was very helpful and provided…
Winnie was very helpful and provided outstanding customer service
Reply from Homary.com2026-05-12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
R
Rose Nansukusa · 1 review · Experienced 2026-05-03 ·
★★★★★
I received my mirror on time though it…
I received my mirror on time though it was broken when opened.l immediately reached out to customer support who were so responsive and worked on a replacement that i received very intact in just 5 days.No stressful at all.Thank you so much
Reply from Homary.com2026-05-12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
J
John V. · 3 reviews · Experienced 2026-05-08 ·
★★★★★
Terrific customer service!
I called in to find out more about an electric fireplace. Winnie was absolutely fantastic in answering all of my questions and going well above and beyond! Great customer service with an even better personality!
Reply from Homary.com2026-05-12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
B
Betty Laura Scoglio · 1 review · Experienced 2026-05-08 ·
★★★★★
Winnie was very helpful
Winnie was very helpful. Thanks for the great service help. I am completely satisfied with Winnie’s help tonight. Great job
Reply from Homary.com2026-05-12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
J
John Ceccio · 1 review · Experienced 2026-05-07 ·
★★★★★
Winny was super helpful in working to…
Winny was super helpful in working to resolve my issue
Reply from Homary.com2026-05-12
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Really good protective packaging so item arrived undamaged. Wasn't difficult to put together but did take longer than the 60mins suggested. I think if you did 3, the 3rd one might only take an hour. . .but first time through you spend about an hour just staring at diagrams in instructions to make sure you don't screw it up =)
Items wasn't completely level so had to remove plastic feet on one side to level it out (no big deal). Looks good, seems solid.
As with most orders from OS ports, tracking logistics is a a challenge with package siting without status update for 2 weeks. Winnie was very help tracking it down for me.
Reply from Homary.com2026-05-06
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
A
AA · 2 reviews · Experienced 2026-05-01 ·
★★★★★
Great customer service
Great customer service. Winnie replied every time with honest answers to my many questions and followed the shipping to ensure it reached me on time
Reply from Homary.com2026-05-06
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Winnie gave excellent customer service. She was super helpful and professional. She deserves the employee of the month award for her superb customer service!
Reply from Homary.com2026-05-06
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
A
Alehandro · 1 review · Experienced 2026-04-21 ·
★★★★★
Very satisfied
Very satisfied and happy with Winnie's attention, she was very worried that they would authorize the replacement of my lamp, so I was very happy
Reply from Homary.com2026-04-29
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Very good products, fast delivery and after purchase customer service was very good thanks Winnie for making effort to assist with the light colours and your quick hep was wonderful. Thanks 🙏🏻🙏🏻🙏🏻
Reply from Homary.com2026-04-29
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
J
Jjjh · 1 review · Experienced 2026-04-25 ·
★★★★★
I had a great experience with Winnie…
I had a great experience with Winnie from Homary Customer Care. She was responsive, understanding, and worked with me to resolve an issue with my order. I really appreciate her professionalism and support.
Reply from Homary.com2026-04-29
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
J
Jonas · 5 reviews · Experienced 2026-04-22 ·
★★★★★
World class customer service by Winnie.
World class customer service by Winnie.
Quick response time and very solution oriented and compromise seeking.
I had a return of a big and heavy furniture (a bit complicated) and she made the whole process very smooth.
Reply from Homary.com2026-04-24
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
F
Fatima · 1 review · Experienced 2026-04-22 ·
★★★★★
Jenny was very helpful and even sent me…
Jenny was very helpful and even sent me photos so I can understand the products better
Reply from Homary.com2026-04-24
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
S
Susan McCord · 1 review · Experienced 2026-04-22 ·
★★★★★
Jenny was very understanding and helpful
Reply from Homary.com2026-04-24
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thank you Winni
Maks your day, a gread day, every day
Reply from Homary.com2026-04-24
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
M
Miguel · 1 review · Experienced 2026-04-21 ·
★★★★★
Jenny was helpful
Jenny was helpful in forwarding my request to the appropriate department and providing instructions on how to follow up.
Reply from Homary.com2026-04-24
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Winnie so so nice and helpful. Great customer service
Reply from Homary.com2026-04-24
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: [email protected]
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
