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Global Test Supply

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100 reviews

3.8100 reviews
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About Global Test Supply

Data updated
Website
globaltestsupply.com
Category
Public & Local Services
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (25/25)
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About this business

Founded in 2004, Global Test Supply is a world-class provider of instrumentation for test and measurement applications. Global Test Supply conveniently accepts orders both online and offline. Our in-house technical specialists help customers choose the most advanced equipment in the marketplace based on their needs, budget and application. Our technical sales team works hard to exceed customer expectations by providing a traditional brick and mortar sales experience on a web-based platform.

Written by the business, not verified by us.

Is Global Test Supply legit?

Global Test Supply (globaltestsupply.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Public & Local Services and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptionally reasonable prices and the reliable high quality of the specialized tools and products they purchased. People consistently find the online ordering process straightforward, noting that items are securely packaged and arrive promptly. However, some people mentioned that shipments can occasionally face unexpected backorders and extended delivery delays over several weeks. Some reviewers were not happy with receiving items featuring incompatible foreign power specifications or experiencing communication issues with support. A few consumers also noted frustration regarding unexpected extra delivery charges or persistent difficulties when trying to resolve return requests.

Auto-generated from all reviews of this business. For reference only.

What people say

Order placed in September still not…

Order placed in September still not received.

Reply from Global Test Supply2026-01-19

We’re very sorry for the delay in receiving your order, Jonathan. Due to issues on the manufacturer’s side, we were unable to meet the expected lead time. While we did provide updates along the way, we understand that the experience did not meet your expectations and sincerely apologize for the inconvenience it caused. If there’s anything we can do to assist you, please let us know. We appreciate the opportunity to work with you again in the future.

Just plain bad

Just plain bad. The order system makes EVERYTHING APPEAR LIKE ITS IN STOCK. ONLY AFTER PLACING AN ORDER DO YOU FIND OUT THAT Global Test Supply ARE 3RD PARTY "SHUFFLERS" and they order what you need from their suppliers AFTER you place an order. What a joke. I find out after placing an order that shipping is "EXPECTED" ??? to be in FOURTEEN DAYS ??? And even that is just a guess? You don't tell customers it takes multiple weeks to get supplies before ordering ??? Lastly, the employees on the phone and chat are snotty and rude. If you don't want undisclosed protracted delivery times, and rude Customer service, Order from some other supplier.

Reply from Global Test Supply2026-01-12

Thank you for your feedback. We’re sorry to hear about your experience and take concerns like this seriously. Product availability and estimated lead times are shown on our website prior to checkout; this information appears on the product page under the price and again in the cart before checkout. With a large catalog from many manufacturers, some items are stocked while others are ordered based on demand. We’re especially concerned by your comments regarding customer service, as this does not reflect our standards. We’d appreciate the opportunity to review your specific order if you’re willing to contact us directly at [email protected] or 1-888-610-7664.

Sketchy customer support

Both times ordering from them, they said the items were in stock, and that it would be a few days to ship. On my last package, it took well over a week, and this one is going to take at least 2 weeks. Both products I ordered are just being drop shipped from the manufacturer. Customer support the first time around also just lied to me and said that someone else ordered the tool before me, and thats why it's being delayed. Sketchy customer support

Reply from Global Test Supply2025-12-29

We’re sorry to hear about your experience. We did reach out via Trustpilot to request order details so we could investigate, but didn’t receive a response. Without that information, we’re unable to look into the specific delays mentioned. Some products are shipped directly from our manufacturers when we don’t have them available in our warehouse, which can occasionally result in longer processing times. We never aim to mislead customers, and we apologize if anything was communicated incorrectly. If you’re willing, please contact us directly with your order details so we can review this properly.

Delivery excellent 👍 The Fluke leather…

Delivery excellent 👍 The Fluke leather holster is nice But the snaps for the belt loop and front flap were very WEAK SNAPS. They wouldn't hold. I got a friend to replace belt snap with Rivet and he installed better Snap on front. I would let Fluke know that they need stronger Snaps please. I also had to cut longer slots in leather for the forks of T5 meter to go through at bottom. Thanks 😊

Reply from Global Test Supply2025-12-17

Thank you for your review and for sharing your experience. We’re pleased to hear that delivery went well and appreciate your detailed product feedback. We’ve shared your comments regarding the snaps and fit along to Fluke so their product team can review them. Input like yours is valuable in supporting continuous product improvements. Thank you for choosing to shop with us and for taking the time to leave a review.

Equipment Rental

When the equipment I requested was not immediately available because it was out on another job, they offered a similar piece that was available. Good communications throughout the rental process. Plan to use them again in the future.

Reply from Global Test Supply2025-12-16

Thank you! We look forward to working together again in the future.

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