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Vehicles & Transportation

Gofastpass

60 reviews

4.760 reviews
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About Gofastpass

Data updated
Website
gofastpass.com
Category
Vehicles & Transportation
Location
United States · Orlando
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
0% (0/5)
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Is Gofastpass legit?

Gofastpass (gofastpass.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

s
stephen perry · 12 reviews · Experienced 2026-04-24 ·

The driver did not meet and greet us

The driver did not meet and greet us, after phoning the office on 2 occasions we eventually meet our driver who could not speak nor understand English. He spent the first 5 minutes driving and sending text messages drifting across lanes and nearly caused an accident until we told him to put his phone down and concentrate on his driving, he unstoppable that. It 1hour 45 minutes to our destination which should have taken 45 minutes and he nearly ran out of fuel, when we arrived at our destination he only open the tail gate half way which I walked it to smacking my head. Will never use the company again. I did email them and had a poor response avoiding answering my complaint

C
Cindy · 5 reviews · Experienced 2026-05-11 ·

Excellent driver

Excellent driver, Ricardo. Had a wonderful conversation with him on the ride.

Reply from Gofastpass2026-05-13

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

C
Christine · 2 reviews · Experienced 2026-05-09 ·

Exceptional Service

Joao B. Was amazing!!!⭐️⭐️⭐️⭐️⭐️ very professional. Punctul and polite. Made traveling WAY less stressful. Highly recommend

Reply from Gofastpass2026-05-11

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

T
Tommy · 1 review · Experienced 2026-05-08 ·

Very friendly

Very friendly, good communication, clean vehicle and prompt.

Reply from Gofastpass2026-05-11

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

K
Ken · 1 review · Verified · Experienced 2026-05-01 ·

Driver was very good at communicating…

Driver was very good at communicating with us at pick up time and where to meet

Reply from Gofastpass2026-05-05

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

B
Betsi Terrell Devine · 1 review · Experienced 2026-05-03 ·

Bruno was punctual and very nice!

Reply from Gofastpass2026-05-05

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

V
Vital Hair · 1 review · Experienced 2026-05-03 ·

FANTASTIC!!!

Rommel was ON TOP of his game. The communication was very clear and professional. Ms. Gladys came to pick us up from the port and she was nothing short of AMAZING. I have found my choice of Miami transportation.

Reply from Gofastpass2026-05-05

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

c
customer · 1 review · Verified · Experienced 2026-05-01 ·

Everything went to plan from pick up to…

Everything went to plan from pick up to drop off. Great communication with the driver (Fernando) and our group. The van was very spacious and comfortable and fit our group of 7 comfortably. Will definitely use again in the future

Reply from Gofastpass2026-05-05

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

D
Dawson Anderson · 1 review · Experienced 2026-05-02 ·

5 stars aren't enough for Caio

5 stars aren't enough for Caio! We were already dealing with a stressful situation because my girlfriend was sick, and Caio turned what could have been a really difficult experience into a genuinely comfortable and easy one. It started before we even got in the car. He sent clear, concise pickup instructions that took all the guesswork out of finding him, exactly what you need when you're already stressed. Once we were in, he immediately noticed my girlfriend wasn't feeling well and, without us even asking, offered to stop at a Walgreens. That level of compassion and awareness is rare and truly meant a lot in that moment. The entire ride was incredibly smooth. He was clearly mindful of her motion sickness, taking turns gently and keeping things steady and comfortable the whole way. And on top of all that, he was super warm and easy to talk to, the kind of driver who just puts you at ease. Caio didn't just drive us somewhere, he took care of us. If you get him, consider yourself lucky. Highest possible recommendation. 🙌

Reply from Gofastpass2026-05-05

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

S
SAcree · 1 review · Verified · Experienced 2026-05-01 ·

Everyone was super helpful!

Reply from Gofastpass2026-05-05

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

S
Steven Rachman · 5 reviews · Verified · Experienced 2026-04-30 ·

There was a ton of background noise…

There was a ton of background noise when talking your customer service person . Hard to hear what she was saying .

Reply from Gofastpass2026-05-05

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

P
Paul J. Pantano · 2 reviews · Experienced 2026-04-27 ·

Our driver was very nice

Our driver was very nice, and polite. The van was immaculately clean and he drove in a very calm and safe manner during my family with a safe journey. I would highly recommend your service to anyone

Reply from Gofastpass2026-04-28

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

C
CW · 3 reviews · Experienced 2026-04-24 ·

Long wait for driver

The booking process was easy. I felt that the transfer was a little expensive but I was willing to pay it for a dedicated driver upon arrival. Our flight arrived on time and we recovered our luggage —- still no driver with a sign (meet and greet as payment included). We received a text that was it. We text to inform the driver of our readiness to be picked up and the location where we were staged (outside the terminal at number 25). It took our driver 20 minutes to arrive at the pick up location. Not what we paid for, not as advertised, not as instructed. The rest of the journey to Cape Canaveral went as planned. Hard to start with a disappointment.

B
Bernie · 6 reviews · Experienced 2026-04-25 ·

Excellent

The whole experience was of a first class service and the driver was super friendly and went above and beyond. I would recommend this service to everyone.

Reply from Gofastpass2026-04-28

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

A
Allen Francis · 2 reviews · Experienced 2026-04-25 ·

Great communication on time pick up

Reply from Gofastpass2026-04-28

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

F
Fiona · 3 reviews · Experienced 2026-04-25 ·

Excellent driver

Excellent driver, very friendly and helpful with our luggage. Thank you 🙂

Reply from Gofastpass2026-04-28

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

L
LTC (USA) Ret David Smith · 12 reviews · Experienced 2026-04-18 ·

Off to a bad start

Started off bad. 30 minutes before arrival time, received call there would be 30-45 minute delay! Arrived 30 minutes late, but had to stop enroute for fuel, plus driver did not know which ship we were to board in Canaveral! Caused us to be 45minutes late for boarding. I had to navigate for driver to fuel station and to access I4. From there he knew the way. However, he handled phone frequently while driving and even took a phone call (not hands free) and exceeded speed limit, and seemed to wait till last second to break behind cars slowing in front. Booked a premium van, but while the inside was comfortable, it was far from premium in the opinion of the eight passengers: window edges at doors were dirty; passenger side windshield cracked; definetly showed is 176,000 miles; squealing brakes. Driver was very pleasant. But, this was a most unsatisfactory ride! Truly hope our pickup at Port Canaveral on 4/25 will be MUCH better.

e
earl bartlett · 2 reviews · Experienced 2026-04-20 ·

I paid extra for a larger car and you…

I paid extra for a larger car and you sent a smaller car. it made for a tight fit. please refund the $68.04 I paid extra.

J
John · 1 review · Experienced 2026-04-18 ·

driver was geat vans are nice we will…

driver was geat vans are nice we will be back

Reply from Gofastpass2026-04-28

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.

W
William Owen · 1 review · Experienced 2026-04-17 ·

On time

On time. Dealt with all our changes

Reply from Gofastpass2026-04-28

Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.