GoingBus (goingbus.com) has a 3.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 34% give 1 star; The business has replied to 27% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
when I used Goingbus for Netflix and Disney + and I had some account problems, they tried to solve the problems as soon as possible. Also, because their chat program is in 24hrs, when you have any problems, they will solve it quickly. I really used GB well and I will rebuy it
They introduce that I can get a refund within 24 hours, but I haven't received any action for more than 12 hours now. If a chatbot makes a request for a refund that can only guide me through the same route, there's no response after that. It was a very unpleasant experience.
The booking process was simple and clear, the bus arrived on time, and the staff were very friendly. It was a smooth and pleasant experience overall. Highly recommend GoingBus
This is so terrible! My YouTube membership had an issue on March 5th, so I contacted customer service. After waiting for nine hours, I finally got the first response, which just told me to wait while the technical team looked into it. I waited another hour, and the second response told me to join a second family group, but that also had issues. Now, after a total of 12 hours, customer service has stopped responding. How can their service be this bad?
Good good . . .
I appreciate that my refund was accepted within 24 hours, which is great. I also appreciate the quick response to my request. I will consider Going Bus first if I have any future needs.
I am enjoying Goingbus service for Youtube. Also, when I asked refund for Netflix, Goingbus reacted to my request very soon. I am so satisfied with Goingbus's A/S.
what else to say it's an awesome service, so awesome that i decided to leave comment so i can get promo code again!!! i am subscribing for one year now! thanks! love and peace
Great! Thank you!
Reasonable price and the fast and accurate customer service
GoingBus provides poor service and even asks for a 5-star review in exchange for a $1 refund. That's the reason for their high ratings. I ended up losing my money. DO NOT USE THIS.
Worst site customer service is very very worts like a garbage. Don't use this site
No refund, only macro reply. It's really the worst, and the service is terrible
It’s easy to get vip with you need.very fast and convenient.
I buy YouTube premium and the invitation link is invalid , the customer service is not responding, I can’t refund , everything sucks
GoingBus Chat GPT Plus Client Very good! I like it
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