Gossby (gossby.us) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 76% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Teri Rollo Christensen · 1 review ·
★★★★★
I would give zero stars if I could
I would give zero stars if I could. But alas, here we are!!
I ordered my mugs in September, I felt in plenty of time for my friends birthday. Well 2 weeks later they said the mugs had been delivered, but I did not receive anything on my doorstep, mailbox, asked neighbors etc. I wrote to customer service and they said they would start my order over and that I due to Covid they might run a bit late. After 3 more emails to customer service 2 weeks ago I sent them a email telling them they had wasted my time long enough. My friends birthday had came and went, I had to go with something else for her. I am pretty sure my order was never even started again. I did get full reimbursement for my order. I really wish I had not even began working with the company in the first place!!! What a absolute waste of my time!!!!
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Lise Adelson · 1 review ·
★★★★★
Wonderful service
Wonderful service. Love the product!! Will be ordering more for sure. And highly recommend to family and friends.
M
Miss Tracey Knox · 10 reviews ·
★★★★★
Ordered personalised mugs and they are…
Ordered personalised mugs and they are beautiful.
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Gloria Dotson · 1 review ·
★★★★★
Ordered 5 coffee mugs,several with…
Ordered 5 coffee mugs,several with different sayings and "pictures". They all turned out perfectly and just as I had ordered them.
B
Bloemenkeetje de Wit · 1 review ·
★★★★★
The package with mugs never arrived.
M
Marina · 1 review · Experienced 2020-12-18 ·
★★★★★
Don’t buy! I never received the mugs
I never received the mugs. I ordered! No reply’s to email I sent
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Ms Rosemary Felstead · 27 reviews ·
★★★★★
Everything I have brought from Gossby…
Everything I have brought from Gossby has been perfect. The colours, detail and presentation is brilliant. My family and friends have been delighted with their gifts. Ist Class gifts and 1st class company
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Val Full · 1 review ·
★★★★★
Loved the mug want more diversity
Loved the mug and what was printed however I do feel like there wasn’t enough options of sizes of persons skin color hair and outfits to choose
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Earl Babcock · 1 review ·
★★★★★
Great mugs
Great mugs. Good quality and fast shipping. Would order again.
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Deb Birt Figgner · 1 review ·
★★★★★
I love your products
I love your products! One of the mugs I ordered was damaged, and I had no problem with getting a replacement. Thank you!
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Kasey Blue Killmeyer · 1 review ·
★★★★★
Perfect gift for my mom and her sister!!
Perfect gift for my mom and her sister. They are 16 years a part in age and my aunt is in her mid-80s and not in great health, the sister's mug was the best gift I could give this year!! They live 4 hours apart but have a Wednesday phone call each week, now they both get a warm beverage and sip out of their mugs as they talk. That is priceless! The company was fast from ordering to receiving and they turned out wonderful I am thrilled I could get them such a personalized gift!
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Allison Howells · 13 reviews ·
★★★★★
Very happy with my purchase.
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Diane Danaher · 4 reviews ·
★★★★★
Love it
Love it! Came on time! Great service! Thank you!
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Rachel · 21 reviews ·
★★★★★
They fit perfectly and the designs are…
They fit perfectly and the designs are great.
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Robert B Gonzales · 1 review ·
★★★★★
My whole experience was a great one
My whole experience was a great one. I was going through a tough time & this was a one thing I didn't have to worry about. Your site was easy to use & didn't have any issues. Thanks so much.
J
Jord Ann · 2 reviews ·
★★★★★
2 shippings, 0 delivery
I still did not receive my purchase...orded it in october...second shipping at the beginning of december, still no package in my mailbox ...🤔
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Rita M. Gras · 1 review ·
★★★★★
Love the product.
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Lisa Hume · 2 reviews ·
★★★★★
My item hasn’t even turned up yet
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Karen Klekotka · 7 reviews ·
★★★★★
I was very happy with my purchase
I was very happy with my purchase, and my daughter loved her gift! It is refreshing to get something that meets or even exceeds your expectations these days! thank you!
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Lluvia Garcia · 1 review ·
★★★★★
Excellent for gifts
Excellent for gifts. Take a little long to arrive but worth it.
I suggest to make a better deal with the shipping price. It's to hi ,no matter how much you order.
And it's a good idea to create big women (curved) and mens with skinny partners in your designs.
Beautiful and good quality product.
