GovPlus (govplus.com) has a 4.3 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 9% of negative reviews. Last updated 2026-08-12.
What people say
C
Charles R · 2 reviews · Experienced 2026-07-13 ·
★★★★★
They say on their advertisement that…
They say on their advertisement that they will get you a passport, but in reality, all they do is fill out the paperwork that you can fill out yourself at the post office. They don’t take a photo so they charge you $69 just to fill out the paperwork for you and mail it to you. What a rip off.
D
Debbie Lee Kirchgessner · 1 review · Experienced 2026-07-13 ·
★★★★★
So far so good
Reply from GovPlus2026-07-17
Hi Debbie,
Thank you for taking the time to leave a review.
We’re happy to know your experience with GOV+ was positive. We’re always looking to improve - if there’s anything that would have elevated your experience to 5 stars, please let us know. If you ever need assistance again, we’re here to help.
https://govplus.com/contact-us
[email protected]
(800) 506-7587 | Weekdays 8 AM–11 PM EST, Weekends 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
R
Robert Pellegrino · 1 review · Experienced 2026-07-13 ·
★★★★★
Everything was very easy to use except…passport face picture
Everything was very easy to use except supplying you with a picture for the passport. It was very hard to either get a picture you accepted or take a picture that either you said had shadows . Dscusk expression , not close enough not far enough. It took me 15 + tries even asking someone to take it for me a few times. If not for that you would have received all 5 stars.
Reply from GovPlus2026-07-31
Hi,
We appreciate your feedback and your 4-star rating.
Our goal is to make everyday paperwork as smooth and stress-free as possible. If there’s an area where we could improve, we’d love to hear your thoughts.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Hi Liz,
We appreciate your positive feedback! Knowing that GOV+ provides you with a smooth and user-friendly experience is exactly what we aim for. Please keep an eye on your email for any application updates, and feel free to explore the other features we offer. If there’s anything else we can do for you, we’re just a message away!
https://govplus.com/contact-us
[email protected]
(800) 506-7587 | Weekdays 8 AM–11 PM EST, Weekends 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
J
Juan · 1 review · Experienced 2026-07-13 ·
★★★★★
Works Great!
works Great! thank you.
Reply from GovPlus2026-07-17
Hi,
We appreciate your kind words!
Helping people move through everyday paperwork with clarity and confidence is what we’re here for. Thanks for being part of GOV+.
https://govplus.com/contact-us
[email protected]
(800) 506-7587 | Weekdays 8 AM–11 PM EST, Weekends 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
J
Jill Duffy · 1 review · Experienced 2026-07-13 ·
★★★★★
I am 80 years old and not tech savvy so…
I am 80 years old and not tech savvy so I was afraid to try this but I have completed this and will be waiting for my packet so I can add my photo and submit everything in hopes that I have done everything correctly.
Reply from GovPlus2026-07-17
Hi Jill,
Thank you for the great review!
We’re happy we could help simplify paperwork that can otherwise feel overwhelming. We sincerely appreciate your trust in GOV+.
https://govplus.com/contact-us
[email protected]
(800) 506-7587 | Weekdays 8 AM–11 PM EST, Weekends 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
J
Jon · 12 reviews · Experienced 2026-07-13 ·
★★★★★
Followed along logically
Reply from GovPlus2026-07-17
Hi,
We’re so glad to hear you had a positive experience with GOV+! Our goal is to make life’s paperwork easier to manage, and it’s great to know we delivered. Thanks for choosing us!
https://govplus.com/contact-us
[email protected]
(800) 506-7587 | Weekdays 8 AM–11 PM EST, Weekends 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
E
EDWARD · 2 reviews · Experienced 2026-05-14 ·
★★★★★
GovPlus Is Easy and Convenient
GovPlus is an easy and convenient way to prepare your Passport application. It's a great value, and it couldn't be easier.
Reply from GovPlus2026-05-15
Hi,
Thank you for your positive feedback.
GOV+ is designed to assist customers with organizing and completing life’s paperwork efficiently, and we’re pleased to hear your experience reflects that.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+