Greenbox Capital (greenboxcapital.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 60% of negative reviews; 11 of them were added in the last 12 months. Last updated 2026-08-28.
As a business owner.. You should know, it makes sense that if you’re going to get money, you will have to pay back on it. My advisor, Lauren was informative every step of the way and very professional. I will definitely come back in the future for more funding.
Reply from Greenbox Capital2022-04-26
Thank you for your review and congratulations on securing funding!! Lauren is an excellent advisor, and we're happy she was able to help you get the capital you need to grow your business. We hope to be able to do so again in the future 😊
They were very informative and helpful every step of the way! Fastest funding and the whole process was seamless.
Reply from Greenbox Capital2022-04-25
Thank you for taking the time to review your experience with Greenbox Capital, Paula. We're happy that we could provide a seamless funding process and help you through the whole process!
Be very very careful with this company!
Company will charge you a “$1000.00” service fee and won’t mention it to you at all. You won’t find out until AFTER you receive the funds and see a withdrawal for $1000 from green box capital.
Finance rates are 35% for me.
The contract is so small and hidden in the website when you go to sign it so it makes it almost impossible to read.
they have really bad customer service the debited an admin fee off 2500 of the loan a day after we were funded and the first loan payment 2 days after that a little bit over 5k within 4 days.
real joke
I have a loan with GreenBox and the loan repayments are scheduled to be taken out on Friday and they debt any day the want and it affects my accounts and my business. Very disappointing. I’ve called several times to get this resolved and yet nothing. They keep assuring me that this will be resolved and yet this keeps happening. I just wish I never took the loan.
Reply from Greenbox Capital2022-04-22
Hi Mr. Perkins, thank you for your feedback. We're sorry to hear that the repayment schedule is causing concern. We're working diligently to resolve this issue and hope to do it promptly.
They were pretty easy to work with as far as getting funding however they were only allowing a minimal amount, but they are taking out twice the payments they were referring to The payments were only supposed to be $109 per day They are taking $109 twice a day which is not the agreed upon amount so I am very disappointed in that because it is taken back double the funding that was giving and is taking it faster than I am using it.
Reply from Greenbox Capital2022-04-22
Thank you for taking the time to share your experience, Sherry. I'm sorry to hear about the confusion with our repayment plan and will be sure to pass your feedback on.
Be very very careful with this company!
Company will charge you a “$1000.00” service fee and won’t mention it to you at all. You won’t find out until AFTER you receive the funds and see a withdrawal for $1000 from green box capital.
Finance rates are 35% for me.
The contract is so small and hidden in the website when you go to sign it so it makes it almost impossible to read.
Lauren was amazing to work with she was very knowledgeable and educated me on the entire loan process. She made the whole process seamless and I’d definitely come back and work with her again!
Reply from Greenbox Capital2022-04-22
Hi Andrea, thank you for your review! We're glad to hear that Lauren was able to help make the process of getting a loan seamless and easy. We're always looking for ways to improve our service and we appreciate hearing from customers like you.
Lauren helped me get my business funded. She made this process a breeze. Very informative on everything that was happening.
Reply from Greenbox Capital2022-04-22
Hi Charles,
Thank you for reviewing your experience with Lauren and Greenbox Capital. We're glad to hear that she was able to help you get funding for your business!
Beyond the part that the hide secret fees and have very shady business practices they treat customers like absolute trash, I was looking for a better word but honestly this is the best I could find.
They talk down on you, talk over you, won’t let you finish a simple sentence.
Let’s keep it very clear, a loan is not free money, we pay for it from service fees to the interest so the very minimum to ask for is to be treated with respect, to be kind to and have understanding on the other side.
I wasn’t treated so poorly in my life by someone whom I pay to!
An agent name Matt was working with us and didn’t have a single will of help, I could feel all he wants was for me to hang up and let him be.
We were introduced to them by an agent who used to work for them named tryan who disappeared into this air she is the one who suggested we take a loan from another company and got us into bad blood with them in the first place (shouldn’t she know the policies?)
Please I beg you if you are considering them look the other way, find another solution, there are other companies out there that will treat you nice and have humans with compassion and hearts on the other side of the phone.
All and more so they are asking for full access to our bank account only for us to make a payment, we do want to pay but we don’t feel comfortable giving them user name and password especially after they charged us $ 2000 fee last time they had access to the account for taking on more capital, we offered to pay with debit or even personal go to the bank and deposit straight to the account but NO miss Tia from collections after talking to us like we are not human beings, only wants full access to the account and will not let my husband (the account holder) finish a single sentence. He asked her for a copy of the contract twice and she did not provide.
Please I beg you, stay away, work harder and find a nicer company, even pay higher interest but have a beating heart to talk to, it will be 100% worth it.
I recently posted a 100% true review about my experience with Greenbox Capital. Instead of working to resolve the situation, they have a law office write us a letter to “cease and desist” telling the truth about our experience. One more reason we will never do business with Greenbox.
Greenbox Capital was very easy to work with and accommodating during the application and approval process. It wasn't until the end of our term that they became very rude and selfish. It is very evident that they have a "one and done" approach to business. Such a shame that they take this approach. Their demise is inevitable.
Reply from Greenbox Capital2022-02-16
Hi Lena! We'd love to address your concerns. At your earliest convenience, please provide us with your business name so we can follow up with you promptly. Thank you!
I have been in business over 20 years and worked with a variety of lenders. I have to tell you that Matt Burke with Greenbox Capital is absolutely the top of his class! 5 stars plus across the board. He operates straight forward, honest and follows through with his word. He maintains predictable outcomes and under promises and over delivers every time. Matt truly understands the needs of business owners. I will not look for any other source of funding after my multiple experiences with Matt.
Reply from Greenbox Capital2022-02-02
Hey Nathan, thank you for your kind review! We look forward to continue to work with you.
I'm very pleased with the company and . For most with matt burk his service and honesty and helping getting funds on time . Have really helped me threw this covid epidemic. There professional automated electronic signups save time and make things get done fast . Steve stylianou . Panagosflooring.com
Reply from Greenbox Capital2022-02-02
Hi there, Steve! We appreciate your review and are glad that we could be of service. If there is anything else we can do for you, please let us know.
