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mehdi vahidi · 5 reviews · Verified · Experienced 2025-06-25 ·
★★★★★
About HablaCuba.com
Data updated- Website
- hablacuba.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (20/20)
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About this business
HablaCuba.com is an international telecommunications website dedicated to Cuban immigrants all over the world. HablaCuba.com helps Cubans keep in touch with everyone back home through various services, such as prepaid credit and mobile recharge. Founded in 2007, HablaCuba.com has always successfully accomplished its mission: bringing people together regardless of their location.For more info, visit:Calling RatesHow to CallCreate New AccountHelp Center
Written by the business, not verified by us.Is HablaCuba.com legit?
HablaCuba.com (hablacuba.com) has a 4.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently mention that the platform is exceptionally easy to use and navigate, allowing people to complete phone recharges very smoothly. Users frequently praise the fast, reliable service, noting great monthly offers and secure transactions that make sending support to friends simple. Some reviewers were not happy with the increasing costs, mentioning that prices have gone up significantly and certain promotional deals appear infrequently. Consumers also noted occasional difficulties with receiving recharges or obtaining invoices, pointing out that these specific issues can cause frustration during the process.
Auto-generated from all reviews of this business. For reference only.What people say
Efficiency
Very Bad Service
The servic is very bad. It lasts very, very long until the mobile in Cuba is recharded. And they have to do a complaint in Cuba before the recharge is done. Bad, bad service.
Reply from HablaCuba.com2025-06-29
Hello Aart, Thank you for your comment. Please note that the recharges that are sent through the website depend on the time taken by the recharge in the destination country, in this case Cuba. Therefore if there is a high volume of recharges awaiting to be processed, Cubacel will take longer to process each of them. We appreciate your understanding, HablaCuba.com
Yes all ways
Yes all ways, good and Quick service Thanks.
What is wonderful is that whenever…
What is wonderful is that whenever there is a deal going on, the company alerts me. It is so easy to top up my friend’s phone.
My Friend in Cuba did not receive my…
My Friend in Cuba did not receive my Top -up on her Cell phone. Mobile Recharge Amount sent: CUP 400 Mobile number: +53 54038939 Transaction ID: 7530735346
Reply from HablaCuba.com2025-05-29
Hello Ronald, Thank you for your comment. The status of your order is showing showing up as successful. The agents from Customer service managed to send you a detailed email of your recharge, including a reference number as proof from the operator for adding the amount. For any addition information, please feel free to reach Customer Service, they are available 24/7. HablaCuba.com
Good service … fast and secure !!!, mm
Good service … fast and secure !!!,
Sometimes you have a discount code and when I apply it, it never goes through. Also you should have the free internet service earlier than midnight.
Sometimes you have a discount code
Reply from HablaCuba.com2025-05-20
Hello Francisco, Thank you for your comment. The discount coupon was indeed not applied to your order, but the agents from Customer Service checked and offered a solution to this situation. Regarding the bonus offers from Cubacel, they are the ones who decide what to offer on the website. For more information, don't hesitate to reach the agents from Customer Service, they are available 24/7. HablaCuba.com
Excellent service easy navigation…
Excellent service easy navigation website
Perfect for Cuba!
Perfect service and best pricing on promos!
Special 12 for 1 promotions to Cuba.
Very bad experience with you
My experience is very bad the phone wasn't charge we'll never do business with you if you don't correct it and charge the phone or refund me the 27$
Reply from HablaCuba.com2025-05-12
Hello Zeev, Thank you for your comment. According to our checks, the status of your recharge is successful. The agents from customer service have sent you an email containing all the details of your recharge including the reference number received as proof of the successful recharge from the operator's end. For any questions, please feel free to reach Customer service, they are available 24/7. HablaCuba.com Habla
The cellphone number I try to recharge never received it
The cellphone number I try to recharge never received the recharge
Reply from HablaCuba.com2025-04-28
Hello Ramon, The status of your recharge is successful and the operator even provided a reference number as proof of adding the plan you ordered to the selected number. A detailed email has been sent by customer service agents. Have a great day, HablaCuba.com
Very easy to use and has great deals
THE BEST
HablaCuba is the best app to send top up to my family in Cuba. I been using it for a very long time. Very good customer service also.
Excelente servicio!
Quick and Easy…
Very easy recharge so that we can keep in touch with our family afar. I would highly recommend. Quick and easy!
fast service
I have been a HablaCuba customer for…
I have been a HablaCuba customer for years and that won't change because I have never had a problem, every order has been processed promptly never with an error. the frequent promotions are also welcomed.
I have used habla cuba many years!
correct
Correct pour le moment