Hamiltoncollection (hamiltoncollection.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 78% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-12.
I was happy to receive information about the Yankees Mustang, I already have a collection of Yankee themed choppers.
Reply from Hamiltoncollection2026-05-07
We’re so pleased to hear that you are happy with your order! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
The website was easy to load, the response was quick, the completion of the order was easy and quick.
Reply from Hamiltoncollection2026-05-07
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
Hello, Thank you for letting us know! If we can be of further assistance to you, please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
M
Msgt. Francisco G Acuna USMC美国 · 4 reviews · Experienced 2026-04-26 ·
★★★★★
I Purchased a 1963 Corvette Stingray…
I Purchased a 1963 Corvette Stingray Clock. The Clock was defective and was provided a return label. The Clock was returned by USPS on March 12, 2026.
On or about April 10, 2026, I called customer service and was told it takes 3 months to process a return.
On April 27, 2026, I called customer service to follow up if the return was processed. The customer service rep stated there was no record of my return, I provided the tracking number which shows the clock was delivered to Hamilton Collection on March 17, 2026, at 9:10 AM. Fortunately I was dealing with a competent customer Service representative that processed a new clock be sent to me. If you deal with Hamilton Collections their sales and marketing are unstoppable. When it comes to dealing with an issue it's a tossup between a competent or incompetent customer service rep. Keep your records, Hamilton system is designed to keep your money while ignoring your issue.
Hamilton response to my review was I need to contact them. Not worthy of a call from them. Corporate mentality. Another example of a substandard costumer service. If only it was similar to their marketing efforts. If I am not worthy of a phone call after spending thousands of dollars on a car collection nobody is worthy.
Reply from Hamiltoncollection2026-04-28
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Via the web it was easy enough but your question was about the collection
WHICH I have not received so how can I answer the question
Reply from Hamiltoncollection2026-04-25
Hello, I am very sorry to learn your whole order has not arrived! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can look into this for you!
Ed · 10 reviews · Verified · Experienced 2026-04-15 ·
★★★★★
When I immediately discovered my gift…
When I immediately discovered my gift would not arrive until August, I immediately sent a message to cancel the order. I have heard NOTHING, and now you want a review. Well, here you are! A refund of payment was requested, and as of 20 April, nothing heard. What ever happened to customer service?
Reply from Hamiltoncollection2026-04-19
Hello, I am sorry for the delay of your order! Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I felt the price was fair. But $28 in shipping charges plus $20 in taxes is extreme. Then to add to the experience the item doesn't ship until 4 months from the day I placed the order. It better be worth it. 😁
Reply from Hamiltoncollection2026-04-14
Thank you for the feedback regarding your recent order. If you are in need of any assistance, please email us at [email protected] with your order information. -Layne
Hello, I am sorry to hear about the billing on your order. Please reach out to us via email at [email protected] with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I was amazed on how quick my order was delivered.Great care in packaging. Just very impressed with the whole ordering and delivering. Highly recommend. Thank You.