Harkla (harkla.co) has a 4.9 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 33 of them were added in the last 12 months. Last updated 2026-08-10.
The compression sheet I purchased for my son was excellent quality. Unfortunately, he decided it wasn’t for him but Harkla customer service was super helpful and responsive, and issued a full refund. Excellent customer service; would buy from them again.
Thank you so much for your support and positive feedback. We truly appreciate you!
My daughter loves her compression swing (and it's fun for everyone else too)! My customer service interaction was prompt, helpful and courteous as well. Super reassuring to have a lifetime guarantee on our product — what a top-notch company. We're very pleased!
It's so good to hear you've had a positive experience with us - that's what we strive for. Thanks for taking the time to let us know!
We've had Harkla products for years and have loved every one of them. The customer service is exceptional and the company stands behind everything they do. The products make a difference for those with sensory challenges and their families. We are grateful for Harkla!
Thank you so much for your review! Our families are so important to us. If you are not 100% happy, we aren't either. We are so grateful for YOU!
We have had our swing for just over a year and we have two boys on the spectrum and then our oldest also loves the swing as well. We use it all day everyday and it developed a tear. The customer service team is AMAZING! I felt so heard and they were so kind and responsive. It really saved us. My boys rely on that swing and they made sure we were taken care of. I can’t recommend this company enough:)
Thank you so much for your amazing feedback. We are truly grateful and have the best customers!
Customer service is top notch & very responsive. The weighted compression vest that I got my kiddo is high quality. I am very impressed by this companies products & promt customer service. I ordered the vest for my kiddo & it was shipped out same day & in arrived 2 days which is fast. I thought it would take longer bc of the Holidays coming up. I had to return the vest though bc I ordered the wrong size for my kiddo but reordering & returning item was a breeze. Thank you Jessica.
Thank you so much for your feedback and review. We are thankful for you!
Excellent customer service and support. 🌟🌟🌟🌟🌟 Fast, friendly, courteous.
This review means so much to us. We're grateful that you're part of the Harkla family. Thank you!
My son LOVES his swing! Harkla also has fantastic customer service!!
Thank you so much, Kim, for your review! And your kind words mean so much to all of us here at Harkla. Thank you!
Excellent products and excellent service.
Thank you so much for your review. We are so grateful!
Incredible customer service. We’ve had our swing for a while and the fabric developed a tear. 3 kids on the spectrum in our house and they ALL love this swing. They love the size, the fabric, the feel etc. I got a cheaper swing off Amazon but it wasn’t comparable. I noticed that there was a lifetime guarantee on the parts and within a week of contacting Harkla customer service we had a replacement swing. Quick responses, incredibly friendly representative, fast shipping. 10/5 stars if it was possible. I have rarely been so impressed
Hey Michael! Thanks for your amazing feedback and review of our compression swing. We really appreciate it. Please don't hesitate to reach out if you ever need anything.
Amazing customer service for a fantastic product. My son has had his swing since 2023 and it had a small tear. I reached out and they had a replacement in the mail same day. Great experience working with their customer service!
Thank you so much, Anna, for your review. We are so grateful! If you ever need us, please don't hesitate to reach out. We're always here to help.
I have taken so many mini webinars and full ones with this company, and as a very, very seasoned OT that does not need much of the theory anymore, I can for certain say those were the best webinars EVER! Bunches of options, exercises, tools, and tricks- with great explanations of why and when, it is exactly what we need in our extremely busy world. Thanks, and I appreciate you both and the way you provide the information in a very calm and relaxed form. WAY TO GO!
Amazing service, I would highly recommend that anyone looking for autism related service products buy from Harkla. Some of the best customer service I’ve ever experienced. Thank you so much for your support!
I purchased a sensory swing in 2021 for my 2 children and it finally ripped. It started as a tiny hole and just got bigger over time. Customer service was absolutely amazing and had a replacement sent out same day, no cost. Not only do we love this swing, but customer service is wonderful.
I have been a customer for a few years now and one thing I love is that they really live by their lifetime guarantee! They have quality products and friendly customer support. My kids have gone through a few sensory swings and now a hug and each time they have replaced them and have been super helpful and kind. I will shop their products before anywhere else because of this.
The customer service was outstanding when I had a problem. They addressed it quickly and with a delightful attitude. I love the swing and do do my grandchildren!
Their team and education is outstanding. It’s refreshing to find a company that is striving to educated others on the topic of reflex integration that I am passionate about as an occupational therapist.
Harkla is an amazing company. Their customer support is excellent and they stand by their products! I would order from them again and again!
I had a great experience with customer support. My issue was resolved quickly and Im very happy with my purchase:)
I found them when our son was about 2 or 3. I appreciate the information they share. The transparency that all the information may not apply to a specific child. As our now 9 year old child diagnoses came at the at the ages of 4 to 8. This is a process of learning. And what I've learned over the years are REALLY APRRECIATED FOR THEIR HARD WORK AND DEDICATION TO HELP!. IVE ordered the compression sheet when our son was about 3 or 4 he still loves it age the age of 9 now. Same compression sheet money well spent. I ordered his weighted blanket today. I will be googling their sight for information ℹ currently need this week. So yes do try it out the more you learn you may use it to help yourself or someone else.
I ordered the sensory swing for my autistic 3 year old son for Christmas, it came to Christmas Eve and I was getting everything out for the man I’d paid to fit it, and there was items missing, and the swing itself was ripped, no pod to go inside the swing! Just not even able to put up let alone use. This was the only Christmas present I got him as he doesn’t understand presents and money was really tight this year! Im so disappointed. And my son has to go without his Christmas present! Harkla have refunded and sent out a new swing, still massively disappointed he didn’t get it in time for Christmas but it has been eventually rectified.
Hey Lauren, I'm so very sorry! This sounds like a massive mistake that we'd love to fix. I managed to find your order and customer service ticket. We've refunded your purchase and got a new swing out! If we can help make this right in any other way, please don't hesitate to let us know.
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