Harkla (harkla.co) has a 4.9 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 33 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Jennifer Schreiner · 1 review · Experienced 2026-07-31 ·
★★★★★
The representative was not only…
The representative was not only attentive to my concerns and needs but was also a forward thinker regarding the future of the hardware we had in our home for over 5+ years. The representative helped think of things i wasn't thinking and was proactive. customer service like this is rare now a days and i appreciate you SO much
Reply from Harkla2026-08-03
Hi Jennifer,
Thank you so much for taking the time to leave such a thoughtful review!
It means a lot to hear that our team was able to address your concerns. We always want to provide support that's personalized and proactive, so it's wonderful to know that made a difference for you.
We truly care about the families we serve, and your kind words mean so much to our team. Thanks again for sharing your experience and for being part of the Harkla community! Thanks,
Honestly one of the best customer service experiences I have ever had. Very quick on my inquiry and communication was very thoughtful and gracious. I will be recommending to all the families I know!
Reply from Harkla2026-07-31
Hi Porcha,
Thank you so much for your kind words. Reading this truly means a lot to our team!
We're so glad we could help, and it means even more to hear that you felt cared for throughout the process. Knowing you'd recommend Harkla to other families is the highest compliment we could receive.
Thank you for being part of the Harkla community. We’re always here if you ever need anything!
Thanks!
I ordered a sensory compression swing and it came without a Daisy Chain. I emailed the company and they promptly responded and sent out the part quickly. They were super friendly, to boot. I'm happy to know I purchased a swing that should I ever have any trouble, I know they will set it right!
Reply from Harkla2026-04-08
Thank you so much for sharing your experience! We’re so glad our team was able to get that resolved quickly for you. It means a lot to hear that you felt supported. We’re always here if you need anything!
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Sophia Wilson · 1 review · Experienced 2026-03-15 ·
★★★★★
Wonderful women-run company - high-quality sensory products
Harkla is a wonderful company (and the fact that it is women-run is a plus :) They make excellent products (I believe my 2 autistic daughters have at least 5 of them - I've lost count!) that have really helped our family. They also have great customer service and are always friendly and quick to help.
Reply from Harkla2026-04-08
We’re honored to be a part of your family’s journey and so happy to hear our products have been helpful for your daughters. Your kind words about our team and customer service mean everything to us!
Super high quality products that I know I can trust to be safe for my kids. Amazing customer service. I’ll be a customer for life!
Reply from Harkla2026-04-08
Thank you so much! We’re incredibly grateful for your trust and support - it means the world to us! 💛
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Treyes OTA · 1 review · Experienced 2026-03-30 ·
★★★★★
Excellent response time (less than 24…
Excellent response time (less than 24 hours)!
Reply from Harkla2026-04-08
Thank you! We’re always happy to help as quickly as we can! 😊
C
Cassie Peck · 1 review · Experienced 2026-03-27 ·
★★★★★
Awesome company
Awesome company, great customer service, love their mission and products.
Reply from Harkla2026-04-08
Thank you so much for your kind words! Your support truly means the world to us 💛
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H Altiero · 1 review · Experienced 2026-03-09 ·
★★★★★
Harkla is an amazing company
Harkla is so knowledgeable and helpful. Love working with them as well as using their amazing products. As a mom and a business owner I give 5stars+!
Reply from Harkla2026-03-18
Thank you so much for the kind words, this really means a lot.
This is exactly why we do what we do. Supporting parents and professionals with clear guidance, helpful resources, and products that truly make a difference is what drives us every day.
Appreciate you being part of the Harkla community 💛
Thanks
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Emma K. · 1 review · Experienced 2026-03-02 ·
★★★★★
Harkla is a great company
harkla is a great company. They sell quality products that deliver on the promises they make. The sensory swing I bought lasted many years of heavy use, and when I reached out because the fabric had torn, Harkla was quick to back their guarantee and replace the swing. We look forward to amny more years of enjoyment!
Reply from Harkla2026-03-05
Thank you so much for your kind words! 💛 We’re so happy to hear that your sensory swing is so loved, and we are always here for you if you need us.
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Macy · 1 review · Experienced 2026-03-04 ·
★★★★★
I absolutely love Harkla
I absolutely love Harkla! Their Primitive Reflex course is so informative and engaging. I love learning new things and they make learning even more fun and motivating. I have already started implementing the course into my sessions. Their content helped reignite my passion for OT
Reply from Harkla2026-03-05
Thank you so much for your review of our Primitive Reflex course. We love to hear this!
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NS · 1 review · Experienced 2026-02-27 ·
★★★★★
Unmatched customer service!
Reply from Harkla2026-03-05
We’re thrilled to hear that you had a great experience with our customer service team. Supporting families and making sure you feel taken care of is always our top priority. We truly appreciate you taking the time to share your feedback! 😊
M
Miriam · 2 reviews · Experienced 2025-10-02 ·
★★★★★
Products and courses are great quality
Products are great quality, they work! Post sale support is outstanding. Highly recommend it to anyone. They know, and they are very helpful. We have purchased their courses and materials throughout the last year, they are fun and can be implemented at home.
Reply from Harkla2026-02-26
Miriam, we are so grateful for your review and for being part of the Harkla family. Thank you!
K
Kelsie Young Smith · 1 review · Experienced 2026-01-22 ·
★★★★★
The team was helpful
I LOVE the sensory swing we bought. When we had an issue, the team was helpful, quick to respond, and kind. It was a simple processes to get the issue resolved.
Reply from Harkla2026-02-27
Thank you so much for your review. We really appreciate it!
Everyone is so helpful when I have questions. I love the videos, they have so much useful information. I have learned a lot about different strategies that have worked well with my grandson.
Thanks to everyone at Harkla
Reply from Harkla2026-02-27
You are so welcome, Cheryl! Thanks for taking the time to leave a review.
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Hannah Williams · 1 review · Experienced 2026-01-21 ·
★★★★★
Customer service was super kind and…
Customer service was super kind and helpful! Im so grateful! We got some holes in our swing right off but we love the swing and they were very kind to help us out by being willing to send new fabric.
Reply from Harkla2026-02-27
Thank you, Hannah, for your review! We're so happy to know you had a good experience with our support team. That is always our goal!
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Kayla Berg · 1 review · Experienced 2026-01-14 ·
★★★★★
Amazing product and company
I bought the Harkla swing in 2023 after seeing their lifetime guarantee. Other swings didn't hold up to my autistic son's enthusiastic play (went through 4 others) so I figured why not try one with a guarantee behind it. Kid loved it and we didn't have any issues for a couple years (which is amazing). We noticed a tear in the fabric at the end of 2025 and I contacted Harkla for the replacement. They answered right away (email) and when I got distracted and didn't get back to them for a week, they emailed me again to check in. I replied with the pictures and info they requested and in 1-2 days I had the replacement swing. So impressed! Not only with it lasting for years in the first place, but in how they handled it when there was a problem. I never write reviews, but they made this neurodivergent family's life easier and that's no small thing.
Reply from Harkla2026-01-21
Thank you so much for your review! We really appreciate it. So grateful you're part of the Harkla family!
