Swift Service
Prompt understanding by provider and immediate replacement exchange.
Reply from Haspel2025-06-04
We are always happy to help!
About Haspel
Data updated- Website
- haspel.com
- Category
- Shopping & Fashion
- Location
- United States · Baton Rouge
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 75% (9/12)
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Is Haspel legit?
Haspel (haspel.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 75% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
I look great!
Reply from Haspel2025-06-04
we love making people look their best in Haspel!
Missed Derby Day Look
Received incorrect pant size due to Haspel incorrect warehouse picker error. Took time to get correct size due to having to return incorrect item first. In addition, the second/replacement shipment was shipped ground versus being expedited thus creating a further delay in getting the pant to my tailer in time for Derby day. Lack luster experience with company even though product is nice.
Reply from Haspel2025-06-16
Thank you for sharing your experience with us. We sincerely regret the inconvenience caused by the warehouse error and the delay in getting your correct size in time for Derby day. That’s certainly not the level of service we strive to provide, and we truly appreciate your patience throughout the process. We’re glad you’re happy with the product itself, but we understand that a great product should be matched with a seamless purchasing experience. Your feedback is invaluable, and we’ll be reviewing our fulfillment process to ensure smoother handling in the future.
Quick and good!
Very quick turnaround, good product.
Reply from Haspel2025-06-04
We are happy to hear this!
Answered Prayers: Haspel Is Back!
I grew up just north of NOLA and Haspel was the go-to suit for work from the time I finished school because they delivered value in tropical fabrics that kept you comfortable but professional looking in sultry places like Houston and New Orleans. Sad when they went out of business and thrilled that a member of the family has resurrected it. PS: I limit daytime seersucker to Easter/Labor Day but I wear my seersucker tux year round. Best gift I’ve ever given myself! My only complaint is that I wish they would offer a pleated pant. Not for everyone but some of us like the room a pleated pant provides!
Reply from Haspel2025-06-16
Thank you for your longtime support—we love hearing from Haspel loyalists! Thrilled you’re enjoying your seersucker tux year-round. We appreciate the feedback! Thanks again for being part of the tradition!
Quality product.
Reply from Haspel2025-06-16
Thank you for the great review!
Had a problem with the fit but it was exchanged asap for the perfect fit!
Had a problem with the fit, returned the blazer and it was exchanged for the perfect fit asap
Reply from Haspel2025-06-16
Thank you for the great review! We are happy that we could provide a simple and quick exchange service!
Seersucker Suits
Your products are wear-ready and of the highest quality. The versatility of the non-traditional, black and vieux carre, seersucker makes it so easy to mix and match as suiting or as a sports coat with slacks. Very satisfied with them both.
Reply from Haspel2025-06-16
Thank you for your kind words! We're thrilled that you're enjoying the quality and versatility of our non-traditional seersucker. It’s great to hear how well they mix and match for different looks. We appreciate your support and hope you continue to enjoy them!
Amazing Products and People
I needed to size up both my jacket and pants and Haspel made it very easy and quick. Great people and great suits.
Reply from Haspel2025-06-16
We're so glad to hear that your exchange was smooth and easy! We take pride in making sure our customers have a hassle-free experience. Appreciate your kind words—thank you for being part of the Haspel family!
Quick communication!
Company emailed me and told me when to expect both my suit, jacket and pants on particular dates that were on back order. I would like some reassurance that they can guarantee that they will come in by those dates and so far as I need them for a wedding 30 days later and haven’t heard a specific response back about that!
Ordering was simple and delivery was…
Ordering was simple and delivery was flawless
Reply from Haspel2025-06-16
Thank you for the great review!
Quick delivery and nicely packaged
Quick delivery and nicely packaged. Suit is nice though unfortunately, quality and texture of seersucker suits seems to have declined since my last purchase in 2018. Also no longer made in USA.
Reply from Haspel2025-04-21
Thanks for your feedback — we’re glad you enjoyed the delivery and packaging! I will make sure to pass your concern on to the product team.
Great Product
Great job! Excellent service!
Reply from Haspel2025-04-21
Thanks so much for the 5 stars! We're thrilled to hear you had a great experience!
High Quality Product
The suit was made from a high quality material, and the fit was great! In addition, the suit arrived at my home in less than a week.
Reply from Haspel2025-04-21
Thanks for the great review! We’re all about sharp fits, quality fabric, and quick delivery — glad to hear we delivered on all three. Enjoy the suit! 👔
V. nice suit but double check size!
Suit is very nice and I got compliments. I was sent the wrong size trousers 38 instead of 34. Luckily the tailor was able to take things in.
Reply from Haspel2025-06-04
we are happy that everything worked out and you love your suit !
High quality suit and fit
High quality suit and fit. My return for different size was handled very promptly
Reply from Haspel2025-04-21
Thanks for the great feedback! We're glad the suit and fit impressed, and even happier we could make the exchange process quick and easy for you.
Great Service
Will came to our store and it was a complete pleasure to have him here.
Reply from Haspel2025-04-21
Thanks so much! We’re glad to hear Will’s visit was a great one — we think he’s pretty fantastic too. Appreciate the warm welcome!
nice cotton dress shirt
Reply from Haspel2025-04-21
Thanks for the kind words!
The pants for the suit do not fit
The pants for the suit do not fit. This is the second time I have purchased pants from Haspel that did not fit. I ordered the same waist size that I always purchase from other clothiers. I am going to have to return the pants for a larger size, and hope the new pair fits, as Haspel does not have a retail outlet at which to try on products before purchase.
Reply from Haspel2025-04-21
Thanks for the feedback, and we’re sorry the pants didn’t fit as expected. We offer free exchanges, so we’ll make sure to get you the right size quickly. We appreciate your understanding! https://www.haspel.com/pages/exchanges
The only thing I have an issue with is…
The only thing I have an issue with is charging me for a return label.
Reply from Haspel2025-04-21
Thanks for your feedback! We offer free exchanges, so we’ll make sure to get you the right size without any extra cost.Thanks again for your understanding! https://www.haspel.com/pages/exchange-returns