Will is very helpful and patient
Will is very helpful and patient Aug 19,2025
About Haspel
Data updated- Website
- haspel.com
- Category
- Shopping & Fashion
- Location
- United States · Baton Rouge
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 75% (9/12)
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Is Haspel legit?
Haspel (haspel.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 75% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
The Haspel apparel is as good as…
The Haspel apparel is as good as advertised and at par with what I expected when ordering from an established American brand. To top it off, ordering and delivery was prompt and equally top notch.
My grandfather ran a food manufacturing…
My grandfather ran a food manufacturing business in New Orleans ever since the 1920's and knew the Haspels as a part of the business community. My mother also knew the Haspels as she became the financial whiz of family; she was the one who pointed out that I needed to wear a Haspel suit anytime I had business in NO. The suit worked very well for me during my college years at Clemson University and well into my years at Marriott when I had construction site meetings in places with high humidity. The shopping experience on the web was phenomenal as it reminded me of visiting a fine men's haberdashery on Canal or Royal Streets.
Great jacket. Website could be more user friendly
Jacket is great. For some reason the website did not work well when taking payment. I tried to pay from several devices and it simply would not take payment or even try to take payment. Other than that nice jacket delivered on time once my order was taken and payment accepted.
I had to send back for another size and…
I had to send back for another size and that process was done very quickly. the new one is the perfect size!!
Just what I wanted
The seersucker jacket was exactly what I expected. Great quality, great fit, great look!
Never received the suit
Never received the suit. I emailed this company about it and never received a reply. Poor service.
Shipping was atrocious, wrong size shipped, no response from Haspel
Shipping was atrocious, the box was broken open all around, falling anpart like it had been smashed by heavier boxes in transit (confirming they used cheap shipping providers) and barely held together by the flimsy tape. Luckily the jacket wasn’t harmed by any of the dirt or debris that got in, or from it being crushed, but it was the wrong size coat and despite numerous attempts to reach them I have yet to receive a response
Great product at a good price
Great product at a good price. Shipping charge was excessive to mail a pocket square.
Beautiful seersucker
Beautiful seersucker - fabulous packaging - great shipping!!!
tried it out this weekend
I wore my new bathing suit this weekend while boating out on Lake Michigan. Very comfortable and dries quick. Liner is perfect. Great look!
Great Customer Support
The shipper made a mistake and Haspel’s customer service stepped in a rectified the issue quickly. My new jacket looks, feels, and fits great!
Reply from Haspel2025-07-21
Thank you for your kind words and patience! We're so glad we could quickly resolve the shipping issue and that you're loving your new jacket — from the look to the fit and feel. We truly appreciate your support and hope to serve you again soon!
Easy ordering
Easy ordering Good quality product Timely delivery
Reply from Haspel2025-07-21
Thank you for your kind words!
Flawed pants of Suit not returnable
Pants of Suit ( 2 parts right. They go together normally. That is why they call it a SUIT. ) had to white spots on the pants in a noticeable plate. Needed to take it overseas where I live. You refused to replace it. I know another source now that has the same material and same pricing. I will go elsewhere. You ask for Ambassadors. Ambassadors are influential. They convey good and bad. This Ambo will not have great things to say. Unfortunately.
Reply from Haspel2025-07-21
Thank you for taking the time to share your feedback. We’re truly sorry that your experience didn’t meet expectations. Unfortunately, the item you requested as a replacement was out of stock at the time, and as it was a final sale item, our usual policy does not allow for returns. That said, we made an exception by issuing a free return label and offering a full refund to help make things right. While we do not have an ambassador agreement in place, we appreciate your passion and are always open to feedback from customers. We’re glad to hear you’ve found another option that suits your needs, but please know that our offer to issue a full refund still stands if you'd like to return the item.
My one issue was
My one issue was, they didn't have there size recommended for me in stock. Luckily, I have a local tailor that sorted me out.
Reply from Haspel2025-07-21
Thank you for your feedback! We're glad to hear your local tailor was able to help — though we’re sorry the recommended size wasn’t in stock at the time. We’re always working to improve our inventory and sizing availability, and we truly appreciate your understanding. Looking forward to serving you again soon!
Fine service, but out of stock issues!
Service was fine but they were out of my sizes on two different suits so it was disappointing in that regard. I will be back for more.
Reply from Haspel2025-07-21
Thank you for your honest feedback — we’re glad to hear the service met your expectations, though we understand how frustrating it can be when your size isn’t available. We’re constantly working to improve inventory and availability, and we truly appreciate your patience. Looking forward to having you back and helping you find the perfect fit next time!
Easy to order
Easy to order, well made product.
Reply from Haspel2025-07-21
Thank you for your feedback!
Quality products that come in a timely…
Quality products that come in a timely manner All good.
Reply from Haspel2025-07-21
Thank you so much for the kind words! We're glad to hear everything arrived on time and met your expectations. We appreciate your support and look forward to serving you again soon!
Outstanding
Great clothing, prompt service, and easy website to navigate!
Reply from Haspel2025-07-21
Thank you so much for the kind words! We’re thrilled to hear you enjoyed the clothing, service, and shopping experience. We truly appreciate your support and look forward to helping you again soon!
Service was amazing by…
Service was amazing!!! But, buttons were crooked so I had to have my tailor fix.
Reply from Haspel2025-07-21
Thank you so much for the kind words about our service — we’re thrilled to hear you had a great experience on that front! We’re very sorry to hear about the issue with the buttons. That’s certainly not the standard we aim for, and we appreciate you taking the time (and effort) to have it corrected. Your feedback helps us continue to improve.